# Fireflies.ai vs Otter.ai

**Leader by vioscaleAI score:** Fireflies.ai

| Attribute | Fireflies.ai | Otter.ai |
|---|---|---|
| **vioscaleAI score** | 80.3 (73% (medium)) | 53.8 (55% (medium)) |
| content.faq | `[{"answer":"Automatically records and transcribes team meetings in multiple languages, generating AI-powered summaries and action items while enabling search and analysis across conversations. It is indexed under Conversation Intelligence.","source":"https://fireflies.ai/de/pricing","question":"What is Fireflies.ai?","confidence":0.6},{"answer":"Fireflies.ai offers a free tier, so you can start without paying. Paid plans start at $18 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://fireflies.ai/de/pricing","question":"Is Fireflies.ai free?","confidence":0.6},{"answer":"Fireflies.ai supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://fireflies.ai/de/pricing","question":"What platforms does Fireflies.ai support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Fireflies.ai, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://fireflies.ai/de/pricing","question":"Can Fireflies.ai be self-hosted?","confidence":0.6},{"answer":"We have confirmed 35 integrations for Fireflies.ai, including Google Meet, Zoom, Microsoft Teams, Slack, Salesforce, HubSpot, Dropbox and Microsoft OneDrive, plus 27 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://fireflies.ai/de/pricing","question":"What does Fireflies.ai integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Fireflies.ai. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Fireflies.ai not holding them. Always confirm compliance directly before you rely on it.","source":"https://fireflies.ai/de/security","question":"What security certifications does Fireflies.ai have?","confidence":0.7},{"answer":"Fireflies.ai is available worldwide. The vendor is headquartered in the United States.","source":"https://fireflies.ai/de/pricing","question":"Where is Fireflies.ai available?","confidence":0.75}]` | `[{"answer":"Otter records and transcribes meetings in real-time from major conferencing platforms, then generates searchable transcripts, summaries, and action items. The platform integrates with productivity and business tools to help teams capture and act on meeting insights. It is indexed under Conversation Intelligence.","source":"https://otter.ai","question":"What is Otter.ai?","confidence":0.6},{"answer":"Otter.ai offers a free tier, so you can start without paying. Paid plans are also available: Pro, Business and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://otter.ai","question":"Is Otter.ai free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Otter.ai. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://otter.ai","question":"What platforms does Otter.ai support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Otter.ai, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://otter.ai","question":"Can Otter.ai be self-hosted?","confidence":0.6},{"answer":"We have confirmed 16 integrations for Otter.ai, including Zoom, Microsoft Teams, Google Meet, Slack, Salesforce, HubSpot, Zapier and Asana, plus 8 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://otter.ai","question":"What does Otter.ai integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Otter.ai. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Otter.ai not holding them. Always confirm compliance directly before you rely on it.","source":"https://otter.ai/blog/otter-ai-achieves-hipaa-compliance","question":"What security certifications does Otter.ai have?","confidence":0.7},{"answer":"Otter.ai is available worldwide. Its primary market is the United States. The vendor is headquartered in the United States.","source":"https://otter.ai","question":"Where is Otter.ai available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A meeting intelligence platform that captures and transcribes meetings across popular conferencing apps, generates AI summaries and action items, and provides analytics with integrations to CRM and collaboration tools. | AI-powered meeting agent that transcribes conversations in real time, generates summaries and action items, and integrates with team communication and CRM tools to streamline meeting documentation and follow-up workflows. |
| features.capabilities | `{"soc2_type_ii":true,"pricing_model":"freemium","salesforce_hubspot_crm_sync":true,"zoom_teams_meet_bot_recording":true,"slack_ms_teams_deal_alerts_sync":true,"speaker_talk_time_ratio_analytics":true,"auto_log_summary_to_crm_opportunity":true,"playlist_snipping_and_sharing_for_coaching":true,"multi_language_speech_to_text_transcription":true,"ai_meeting_summary_and_next_steps_generation":true}` | `{"soc2_type_ii":true,"salesforce_hubspot_crm_sync":true,"zoom_teams_meet_bot_recording":true,"auto_log_summary_to_crm_opportunity":true,"multi_language_speech_to_text_transcription":true,"ai_meeting_summary_and_next_steps_generation":true}` |
| integrations.count | 100 | 28 |
| integrations.list | `[{"name":"Google Meet"},{"name":"Zoom"},{"name":"Microsoft Teams"},{"name":"Slack"},{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Dropbox"},{"name":"Microsoft OneDrive"},{"name":"Box"},{"name":"Microsoft SharePoint"},{"name":"Confluence Projects"},{"name":"Airtable"},{"name":"Linear"},{"name":"Any.do"},{"name":"Microsoft To Do"},{"name":"Greenhouse"},{"name":"Lever"},{"name":"BambooHR"},{"name":"Webex"},{"name":"GoToMeeting"},{"name":"Dialpad"},{"name":"Lifesize"},{"name":"Zoom Phone"},{"name":"RingCentral"},{"name":"Aircall"},{"name":"Open Phone"},{"name":"Redtail"},{"name":"Affinity"},{"name":"Wealthbox"},{"name":"Supersales"},{"name":"Skyvia"},{"name":"Latenode"},{"name":"MindStudio"},{"name":"Keragon"},{"name":"Claude","native":true,"category":"ai","direction":"outbound"},{"name":"ChatGPT","native":true,"category":"ai","direction":"outbound"},{"name":"Devin","native":true,"category":"ai","direction":"outbound"},{"name":"Workplace","native":true,"category":"messaging","direction":"outbound"},{"name":"Notion","native":true,"category":"note-taking","direction":"outbound"},{"name":"Google Docs","native":true,"category":"note-taking","direction":"outbound"},{"name":"OneNote","native":true,"category":"note-taking","direction":"outbound"},{"name":"Confluence","native":true,"category":"documentation","direction":"outbound"},{"name":"Google Drive","native":true,"category":"file-storage","direction":"outbound"},{"name":"OneDrive","native":true,"category":"file-storage","direction":"outbound"},{"name":"SharePoint","native":true,"category":"file-storage","direction":"outbound"}]` | `[{"name":"Zoom"},{"name":"Microsoft Teams"},{"name":"Google Meet"},{"name":"Slack"},{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zapier"},{"name":"Asana"},{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Drive"},{"name":"Notion"},{"name":"Jira"},{"name":"Claude"},{"name":"iOS Calendar"},{"name":"ChatGPT","category":"ai"},{"name":"Microsoft Dynamics","native":true,"category":"crm","direction":"outbound"},{"name":"Microsoft OneDrive","native":true,"category":"storage","direction":"outbound"},{"name":"Outlook","native":true,"category":"calendar","direction":"outbound"},{"name":"Airtable","native":false,"category":"storage","direction":"outbound"},{"name":"Amazon S3","native":false,"category":"storage","direction":"outbound"},{"name":"Egnyte","native":false,"category":"storage","direction":"outbound"},{"name":"ClickUp","native":false,"category":"project_management","direction":"outbound"},{"name":"Monday.com","native":false,"category":"project_management","direction":"outbound"},{"name":"SharePoint","native":false,"category":"storage","direction":"outbound"},{"name":"Glean","native":false,"category":"search","direction":"outbound"},{"name":"Snowflake","native":false,"category":"analytics","direction":"outbound"},{"name":"RingCentral","native":false,"category":"communications","direction":"outbound"},{"name":"Zoom Phone","native":false,"category":"communications","direction":"outbound"},{"name":"Salesloft","native":false,"category":"sales","direction":"outbound"},{"name":"Outreach","native":false,"category":"sales","direction":"outbound"},{"name":"Zoho","native":false,"category":"crm","direction":"outbound"},{"name":"viaSocket","native":false,"category":"automation","direction":"bidirectional"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever","features":["Unlimited transcription","Limited AI summaries","Transcription in 100+ languages","Real-time notes & live transcriptions","Meeting search","AskFred: AI assistant","Upload audio/video files","Desktop app","Mobile app (Android, iOS)","Chrome extension"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For individuals starting out","contactSales":false,"includedLimits":{"ai_credits":"20","storage_mins":"400/team","recording_limit_hours":"2"}},{"free":false,"name":"Pro","summary":"$18/user/month or $10/user/month billed annually","features":["Unlimited AI summaries","Video recording","Download transcripts, summaries, recordings","Personal Assistant","Email Assistant","AI Skills","Voice Agents","Action items & Task Manager","Unlimited integrations","Clips as soundbites","Team workspaces","Channels","Comment & bookmarks","Smart search","Sentiment analysis","Question detection","Speaker talk-time analytics","Create topic trackers","SSO","API access","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":10,"period":"month","currency":"USD"}],"description":"For professional individuals and small teams","contactSales":false,"includedLimits":{"ai_credits":"50","video_quality":"720p","recording_limit_hours":"3","storage_mins_per_seat":"8000"}},{"free":false,"name":"Business","summary":"$29/user/month or $19/user/month billed annually","features":["Multi-language Mode","Conversation intelligence","Team analytics (for admins)","Public meeting access","User groups","Unlimited public & private channels","Team Insights for admins","Dedicated support"],"components":[{"kind":"per_unit","unit":"seat","amount":29,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":19,"period":"month","currency":"USD"}],"description":"For fast growing businesses","contactSales":false,"includedLimits":{"storage":"Unlimited","ai_credits":"30","video_quality":"1080p","recording_limit_hours":"4"}},{"free":false,"name":"Enterprise","summary":"$39/user/month, annual billing only","features":["Rules engine","SSO + SCIM","Audit Logs","HIPAA compliance","Private storage","Custom data retention","Transcript + Summary only mode","Super admin role","Dedicated account manager"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"USD"}],"description":"For large scale enterprises","contactSales":false,"includedLimits":{"storage":"Unlimited","recording_limit_hours":"Unlimited"}}],"summary":"From $10/user/month (annual). Free tier available.","currency":"USD","freeTier":true,"sourceUrl":"https://fireflies.ai/pricing","retrievedAt":"2026-10-06T10:12:14.532Z","startingPrice":{"unit":"seat","amount":10,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"plans":[{"free":false,"name":"Pro","contactSales":false},{"free":false,"name":"Business","contactSales":false},{"free":false,"name":"Enterprise","contactSales":false}],"sourceUrl":"https://otter.ai","retrievedAt":"2026-09-04T21:45:27.133Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.starting_price | `{"amount":10,"currency":"USD"}` | `{"amount":16.99,"currency":"USD"}` |
| pricing.transparent | yes | no |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"HIPAA","status":"active","evidenceUrl":"https://otter.ai/blog/otter-ai-achieves-hipaa-compliance"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://fireflies.ai/de/security | https://otter.ai/blog/otter-ai-achieves-hipaa-compliance |

## Capabilities (Conversation Intelligence)

| Capability | Fireflies.ai | Otter.ai |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Zoom teams meet bot recording | ✓ | ✓ |
| Multi language speech to text transcription | ✓ | ✓ |
| AI meeting summary and next steps generation | ✓ | ✓ |
| Competitor keyword mention trackers | - | - |
| Speaker talk time ratio analytics | ✓ | - |
| Playlist snipping and sharing for coaching | ✓ | - |
| Auto log summary to CRM opportunity | ✓ | ✓ |
| Salesforce hubspot CRM sync | ✓ | ✓ |
| Slack ms teams deal alerts sync | ✓ | - |
| SOC2 type ii | ✓ | ✓ |
| ISO 27001 | - | - |
| Pricing model | Freemium | - |

*Source: vioscaleAI. Generated 2026-10-16T21:00:24.817Z. "-" = undocumented, not absent.*