# FieldPulse vs Salesforce Field Service

**Leader by vioscaleAI score:** Salesforce Field Service

| Attribute | FieldPulse | Salesforce Field Service |
|---|---|---|
| **vioscaleAI score** | 39.1 (37% (low)) | 52.3 (57% (medium)) |
| content.faq | `[{"answer":"Software for managing field service operations including scheduling, dispatching, customer management, invoicing, and payments. It is indexed under Field Service Management Software.","source":"https://www.fieldpulse.com/pricing","question":"What is FieldPulse?","confidence":0.6},{"answer":"FieldPulse does not publish its prices. Pricing is quoted on request, across 3 plans (Essentials, Professional and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.fieldpulse.com/pricing","question":"How much does FieldPulse cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to FieldPulse. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.fieldpulse.com/pricing","question":"What platforms does FieldPulse support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for FieldPulse, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.fieldpulse.com/resources/blog/good-better-best-pricing-guide","question":"Can FieldPulse be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for FieldPulse, including CHIIRP, XAPP AI, CompanyCam, QuickBooks, Google Reserve and Facebook. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.fieldpulse.com/pricing","question":"What does FieldPulse integrate with?","confidence":0.6},{"answer":"FieldPulse is available worldwide. Its primary market is the United States.","source":"https://www.fieldpulse.com/resources/blog/good-better-best-pricing-guide","question":"Where is FieldPulse available?","confidence":0.5}]` | `[{"answer":"A cloud-based CRM platform for sales teams that combines lead, account, and opportunity tracking with AI-assisted automation, customization, and integrated productivity tools. It is indexed under Field Workforce Scheduling.","source":"https://www.salesforce.com/sales/pricing/","question":"What is Salesforce Field Service?","confidence":0.6},{"answer":"Salesforce Field Service is a paid product; published pricing starts at $25 per month. It is sold across 4 plans (Starter Suite, Pro Suite, Core and Advanced). There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.salesforce.com/sales/pricing/","question":"How much does Salesforce Field Service cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Salesforce Field Service. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.salesforce.com/sales/pricing/","question":"What platforms does Salesforce Field Service support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Salesforce Field Service, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.salesforce.com/sales/pricing/","question":"Can Salesforce Field Service be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Salesforce Field Service, including MuleSoft, Slack, Tableau, Data 360 and AgentExchange. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.salesforce.com/sales/pricing/","question":"What does Salesforce Field Service integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Salesforce Field Service. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Salesforce Field Service not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.salesforce.com/artificial-intelligence/trusted-ai/","question":"What security certifications does Salesforce Field Service have?","confidence":0.7},{"answer":"Salesforce Field Service is available worldwide. Its primary market is the United States.","source":"https://www.salesforce.com/sales/pricing/","question":"Where is Salesforce Field Service available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A customizable platform that coordinates scheduling, dispatching, invoicing, customer payments, and team communication for field service businesses, with built-in tools for proposals, self-service booking, and financing options. | Salesforce is a cloud platform that unifies sales, service, marketing, and commerce functions. It enables organizations to manage customer data, automate business processes, and leverage AI-driven insights to improve decision-making and customer interactions across the enterprise. |
| features.capabilities | `{"pci":true,"soc2":false,"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"pricing_model":"per_technician","dispatch_board":true,"mobile_offline":true,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"good_better_best_proposal_templates":true,"job_site_photo_and_document_storage":true,"integrated_consumer_financing_approval":true,"automated_email_sms_followup_drip_campaigns":true}` | `{"quoting":true,"work_orders":true,"dispatch_board":true,"deployment_archive":"standalone_enterprise_cloud","invoicing_payments":true,"accounting_integration":true}` |
| integrations.count | 2 | 6 |
| integrations.list | `[{"name":"CHIIRP"},{"name":"XAPP AI"},{"name":"CompanyCam"},{"name":"QuickBooks"},{"name":"Google Reserve","native":false,"direction":"inbound"},{"name":"Facebook","native":false,"category":"social","direction":"inbound"}]` | `[{"name":"MuleSoft"},{"name":"Slack"},{"name":"Tableau"},{"name":"Data 360"},{"name":"AgentExchange","native":true},{"name":"Okta","native":false,"direction":"inbound"},{"name":"CrowdStrike","native":false,"direction":"inbound"},{"name":"DigitSec","native":false,"direction":"inbound"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","features":["Workflow Automation","QuickBooks Sync","Multi-location Management","Open API"],"description":"The core essentials of field service management","contactSales":true},{"free":false,"name":"Professional","description":"Everything in the Essentials Package plus many advanced features for growing businesses","contactSales":true},{"free":false,"name":"Enterprise","description":"Everything in the professional package plus multi-location management and Open API access","contactSales":true}],"addOns":[{"name":"Engage (Phone System)"}],"summary":"Per-technician seat-based subscription. Custom quote required.","freeTier":false,"sourceUrl":"https://www.fieldpulse.com/pricing","retrievedAt":"2026-09-08T15:47:55.360Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter Suite","summary":"$25 USD per user per month","features":["Lead, Account, Contact, and Opportunity Management","Automated Lead Routing","AI-powered Email and Event Synchronization","Email Marketing with Analytics","Integrated Slack Communication"],"commitment":"monthly","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}],"description":"Comprehensive CRM solution combining sales, service, marketing, and commerce tools for small businesses, bundled with Slack collaboration at no additional cost","contactSales":false}],"summary":"Starting at $25 USD per user per month; includes 30-day free trial","currency":"USD","freeTier":false,"sourceUrl":"https://www.salesforce.com/sales/pricing/","retrievedAt":"2026-10-07T15:30:02.276Z","freeTrialDays":30,"startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | mid |
| pricing.starting_price | - | `{"amount":25,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.status_page | yes | - |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.trust_center | - | https://www.salesforce.com/platform/security-center/ |

## Capabilities (Field Service Management Software)

| Capability | FieldPulse | Salesforce Field Service |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | - |
| **Platform** |  |  |
| Mobile app with offline mode | ✓ | - |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | - |
| Inventory / parts management | ✓ | - |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | - |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | ✓ | - |
| SOC 2 Type II | ✗ | - |
| **Pricing** |  |  |
| Pricing model | Per technician | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | - |

*Source: vioscaleAI. Generated 2026-10-25T09:18:30.685Z. "-" = undocumented, not absent.*