# FieldEdge vs Service Fusion

**Leader by vioscaleAI score:** Service Fusion

| Attribute | FieldEdge | Service Fusion |
|---|---|---|
| **vioscaleAI score** | 42.7 (37% (low)) | 51.6 (60% (medium)) |
| content.faq | `[{"answer":"A cloud-based field service management system that centralizes technician scheduling and dispatch, enables mobile work order creation, tracks vehicle locations via GPS, and integrates payment processing and accounting synchronization to streamline service operations. It is indexed under Field Service Management Software.","source":"https://fieldedge.com/blog/hiring-pricing-field-service-resources-for-your-service-business/","question":"What is FieldEdge?","confidence":0.6},{"answer":"FieldEdge does not publish its prices. Pricing is quoted on request, across 3 plans (Select, Premier and Elite), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://fieldedge.com/","question":"How much does FieldEdge cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to FieldEdge. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://fieldedge.com/blog/hiring-pricing-field-service-resources-for-your-service-business/","question":"What platforms does FieldEdge support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for FieldEdge, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://fieldedge.com/blog/hiring-pricing-field-service-resources-for-your-service-business/","question":"Can FieldEdge be self-hosted?","confidence":0.6}]` | `[{"answer":"An all-in-one field service management system that enables service-based businesses to optimize routing and dispatch, generate estimates and invoices, track technician locations, manage customer relationships, and process payments from the field. It is indexed under Field Service Management Software.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What is Service Fusion?","confidence":0.6},{"answer":"Service Fusion is a paid product; published pricing starts at $225 per month. It is sold across 3 plans (Starter, Plus and Pro). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.servicefusion.com/","question":"How much does Service Fusion cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Service Fusion. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What platforms does Service Fusion support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Service Fusion, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"Can Service Fusion be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Service Fusion, including QuickBooks, ZyraTalk, Acorn Finance, pulseM, Customer Lobby, GuildQuality, Stripe and Profit Rhino. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What does Service Fusion integrate with?","confidence":0.6}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based field service management system that centralizes technician scheduling and dispatch, enables mobile work order creation, tracks vehicle locations via GPS, and integrates payment processing and accounting synchronization to streamline service operations. | Cloud-based field service management software that helps service businesses organize scheduling, dispatching, estimates, invoicing, mobile payments, and customer interactions across office and field operations. |
| features.capabilities | `{"quoting":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"target_segment":"smb","invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true}` | `{"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"mobile_offline":true,"target_segment":"smb","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"recurring_service_maintenance_agreement_auto_billing":true}` |
| integrations.count | 40 | 6 |
| integrations.list | `[{"name":"QuickBooks"}]` | `[{"name":"QuickBooks"},{"name":"ZyraTalk"},{"name":"Acorn Finance"},{"name":"pulseM"},{"name":"Customer Lobby"},{"name":"GuildQuality"},{"name":"Stripe"},{"name":"Profit Rhino","native":true}]` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Select","features":["Dashboard","Call booking","Work orders & jobs","Scheduling","Reporting","Replenishment","Tech time tracking","Basic dispatching","2 mobile app licenses","Invoices","Pricebook & flat rate pricing","Purchases","QuickBooks integration","Integrated payments","Single option quotes","Customer management","Customer history","SMS texting","Custom forms","Automated alerts","Reminders","Lead tracking","Basic service agreements"],"description":"Essential tools to help you run your business","contactSales":true},{"free":false,"name":"Premier","features":["All Select features","Performance & Commission","Advanced dispatching","4 mobile app licenses","10 Saved Reports","Multi-option quotes","Advanced service agreements","Prospect tracking"],"description":"Advanced tools for established multi-truck operations","contactSales":true},{"free":false,"name":"Elite","features":["All Premier features","6 mobile app licenses","Unlimited Saved Reports","Outbound Call Recording","Proposal Pro","MarketingEdge with 2-way Texting","Warehouse Inventory Management","Consumer Management Portal"],"description":"Comprehensive solutions for large-scale multi-truck companies","contactSales":true}],"addOns":[{"name":"Proposal Pro"},{"name":"MarketingEdge"},{"name":"Academy"},{"name":"Consumer Management Portal"}],"summary":"Custom pricing by plan. Contact sales for specific quotes.","freeTier":false,"sourceUrl":"https://fieldedge.com/","retrievedAt":"2026-08-04T08:42:03.033Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$225/month; $192/month with annual billing (15% discount)","features":["Customer Management","Estimates & Jobs","Schedule & Dispatching","QuickBooks Integration","Invoicing & Payment Processing","Project Management & Reporting","Text Messaging Alerts","Estimate Options","Company Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":225,"period":"month","currency":"USD"}],"description":"Basic scheduling, dispatch, and customer management","contactSales":false},{"free":false,"name":"Plus","summary":"$350/month; $298/month with annual billing (15% discount). Most popular.","features":["All Starter features","Job Photo Uploads","Inventory Management","Job Costing","Integrated Voice & Text","Company Reviews","Up to 3 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":350,"period":"month","currency":"USD"}],"description":"Adds inventory management, job costing, and photo uploads","contactSales":false},{"free":false,"name":"Pro","summary":"$575/month; $489/month with annual billing (15% discount)","features":["All Starter & Plus features","Open API Integration","Custom Documents","eSign Documents","Customer Web Portal","Progress Billing & Recurring Invoicing","Company Reviews","Up to 5 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":575,"period":"month","currency":"USD"}],"description":"Adds eSignatures, customer web portals, and recurring invoicing","contactSales":false}],"addOns":[{"name":"ServiceCall.ai"},{"name":"GPS Fleet Tracking"}],"summary":"From $225/month (or $192/month with annual billing). Unlimited users on all plans. No free tier.","currency":"USD","freeTier":false,"sourceUrl":"https://www.servicefusion.com/","retrievedAt":"2026-08-04T08:43:23.678Z","startingPrice":{"amount":225,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | high |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |

## Capabilities (Field Service Management Software)

| Capability | FieldEdge | Service Fusion |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | - | ✓ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | - | ✗ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | - | ✗ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | - | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | SMB / growing contractor |

*Source: vioscaleAI. Generated 2026-10-16T19:29:46.597Z. "-" = undocumented, not absent.*