# FieldEdge vs Kickserv

**Leader by vioscaleAI score:** Kickserv

| Attribute | FieldEdge | Kickserv |
|---|---|---|
| **vioscaleAI score** | 42.7 (37% (low)) | 73.3 (65% (medium)) |
| content.faq | `[{"answer":"A cloud-based field service management system that centralizes technician scheduling and dispatch, enables mobile work order creation, tracks vehicle locations via GPS, and integrates payment processing and accounting synchronization to streamline service operations. It is indexed under Field Service Management Software.","source":"https://fieldedge.com/blog/hiring-pricing-field-service-resources-for-your-service-business/","question":"What is FieldEdge?","confidence":0.6},{"answer":"FieldEdge does not publish its prices. Pricing is quoted on request, across 3 plans (Select, Premier and Elite), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://fieldedge.com/","question":"How much does FieldEdge cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to FieldEdge. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://fieldedge.com/blog/hiring-pricing-field-service-resources-for-your-service-business/","question":"What platforms does FieldEdge support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for FieldEdge, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://fieldedge.com/blog/hiring-pricing-field-service-resources-for-your-service-business/","question":"Can FieldEdge be self-hosted?","confidence":0.6}]` | `[{"answer":"Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. It is indexed under Field Service Management Software.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What is Kickserv?","confidence":0.6},{"answer":"Kickserv offers a free tier, so you can start without paying. Paid plans start at $9.90 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Is Kickserv free?","confidence":0.6},{"answer":"Kickserv supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What platforms does Kickserv support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Kickserv, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Can Kickserv be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Kickserv, including QuickBooks Online, QuickBooks Desktop, Stripe, Mailchimp, Xero, Vend, Unleashed and Cin7, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What does Kickserv integrate with?","confidence":0.6},{"answer":"Kickserv is available worldwide. Its primary market is the United States.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Where is Kickserv available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based field service management system that centralizes technician scheduling and dispatch, enables mobile work order creation, tracks vehicle locations via GPS, and integrates payment processing and accounting synchronization to streamline service operations. | Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. |
| features.capabilities | `{"quoting":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"target_segment":"smb","invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true}` | `{"pci":false,"soc2":false,"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"soc2_type_ii":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"pci_dss_payment_gateway_compliance":false,"quickbooks_two_way_accounting_sync":true,"integrated_voip_call_tracking_and_screen_pop":false,"good_better_best_multi_option_pricebook_quoting":false,"gps_truck_tracking_and_technician_dispatch_board":true,"consumer_financing_integration_greensky_synchrony":false,"mobile_app_invoicing_and_field_credit_card_capture":true,"truck_stock_inventory_and_purchase_order_generation":false,"recurring_service_maintenance_agreement_auto_billing":false,"uber_style_customer_technician_en_route_tracking_link":true}` |
| integrations.count | 40 | 14 |
| integrations.list | `[{"name":"QuickBooks"}]` | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Stripe"},{"name":"Mailchimp"},{"name":"Xero"},{"name":"Vend"},{"name":"Unleashed"},{"name":"Cin7"},{"name":"Square"},{"name":"Bill.com"},{"name":"WorkflowMax"},{"name":"Harvest"},{"name":"TSheets"},{"name":"Freshdesk"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Select","features":["Dashboard","Call booking","Work orders & jobs","Scheduling","Reporting","Replenishment","Tech time tracking","Basic dispatching","2 mobile app licenses","Invoices","Pricebook & flat rate pricing","Purchases","QuickBooks integration","Integrated payments","Single option quotes","Customer management","Customer history","SMS texting","Custom forms","Automated alerts","Reminders","Lead tracking","Basic service agreements"],"description":"Essential tools to help you run your business","contactSales":true},{"free":false,"name":"Premier","features":["All Select features","Performance & Commission","Advanced dispatching","4 mobile app licenses","10 Saved Reports","Multi-option quotes","Advanced service agreements","Prospect tracking"],"description":"Advanced tools for established multi-truck operations","contactSales":true},{"free":false,"name":"Elite","features":["All Premier features","6 mobile app licenses","Unlimited Saved Reports","Outbound Call Recording","Proposal Pro","MarketingEdge with 2-way Texting","Warehouse Inventory Management","Consumer Management Portal"],"description":"Comprehensive solutions for large-scale multi-truck companies","contactSales":true}],"addOns":[{"name":"Proposal Pro"},{"name":"MarketingEdge"},{"name":"Academy"},{"name":"Consumer Management Portal"}],"summary":"Custom pricing by plan. Contact sales for specific quotes.","freeTier":false,"sourceUrl":"https://fieldedge.com/","retrievedAt":"2026-08-04T08:42:03.033Z"}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free - 5 users","features":["Customer management","Job scheduling","Basic features"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier","contactSales":false,"includedLimits":{"users":"5"}},{"free":false,"name":"Basic Plus","summary":"$99/month for 10 users","features":["Customer management","Estimates","Invoicing","Online payments","GPS tracking","Mobile app","Digital signatures","Onsite credit card payment","Customer portal"],"components":[{"kind":"per_unit","unit":"user","amount":9.9,"period":"month","currency":"USD"}],"description":"Per-user subscription","contactSales":false}],"addOns":[{"name":"QuickBooks Integration","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Customer Self Service Portal","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]}],"summary":"From $9.90/user/month. Free tier with 5 users. Annual plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","retrievedAt":"2026-08-24T22:32:08.497Z","startingPrice":{"unit":"user","amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | low |
| pricing.starting_price | - | `{"amount":9.9,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |

## Capabilities (Field Service Management Software)

| Capability | FieldEdge | Kickserv |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | - | ✗ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | - | ✗ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | - | ✓ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | ✗ |
| SOC 2 Type II | - | ✗ |
| **Pricing** |  |  |
| Pricing model | - | Per user |
| **Market** |  |  |
| Target segment | SMB / growing contractor | SMB / growing contractor |

*Source: vioscaleAI. Generated 2026-10-16T21:49:59.390Z. "-" = undocumented, not absent.*
