# FieldAware vs Kickserv

**Leader by vioscaleAI score:** Kickserv

| Attribute | FieldAware | Kickserv |
|---|---|---|
| **vioscaleAI score** | 47.1 (24% (low)) | 73.3 (65% (medium)) |
| content.faq | `[{"answer":"Cloud-based field service management platform offering mobile work order management, crew dispatching, invoicing, and real-time customer visibility for field service organizations. It is indexed under Field Service Management Software.","source":"https://fieldaware.com","question":"What is FieldAware?","confidence":0.6},{"answer":"FieldAware supports iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://fieldaware.com","question":"What platforms does FieldAware support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for FieldAware, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://fieldaware.com","question":"Can FieldAware be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for FieldAware. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as FieldAware not holding them. Always confirm compliance directly before you rely on it.","source":"https://fieldaware.com","question":"What security certifications does FieldAware have?","confidence":0.48}]` | `[{"answer":"Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. It is indexed under Field Service Management Software.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What is Kickserv?","confidence":0.6},{"answer":"Kickserv offers a free tier, so you can start without paying. Paid plans start at $9.90 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Is Kickserv free?","confidence":0.6},{"answer":"Kickserv supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What platforms does Kickserv support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Kickserv, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Can Kickserv be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Kickserv, including QuickBooks Online, QuickBooks Desktop, Stripe, Mailchimp, Xero, Vend, Unleashed and Cin7, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What does Kickserv integrate with?","confidence":0.6},{"answer":"Kickserv is available worldwide. Its primary market is the United States.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Where is Kickserv available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based field service management platform offering mobile work order management, crew dispatching, invoicing, and real-time customer visibility for field service organizations. | Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. |
| features.capabilities | `{"inventory":true,"trade_focus":"general","work_orders":true,"dispatch_board":true,"target_segment":"enterprise","invoicing_payments":true,"accounting_integration":true}` | `{"pci":false,"soc2":false,"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"soc2_type_ii":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"pci_dss_payment_gateway_compliance":false,"quickbooks_two_way_accounting_sync":true,"integrated_voip_call_tracking_and_screen_pop":false,"good_better_best_multi_option_pricebook_quoting":false,"gps_truck_tracking_and_technician_dispatch_board":true,"consumer_financing_integration_greensky_synchrony":false,"mobile_app_invoicing_and_field_credit_card_capture":true,"truck_stock_inventory_and_purchase_order_generation":false,"recurring_service_maintenance_agreement_auto_billing":false,"uber_style_customer_technician_en_route_tracking_link":true}` |
| integrations.count | 1 | 14 |
| integrations.list | `[{"name":"NetSuite"}]` | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Stripe"},{"name":"Mailchimp"},{"name":"Xero"},{"name":"Vend"},{"name":"Unleashed"},{"name":"Cin7"},{"name":"Square"},{"name":"Bill.com"},{"name":"WorkflowMax"},{"name":"Harvest"},{"name":"TSheets"},{"name":"Freshdesk"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free - 5 users","features":["Customer management","Job scheduling","Basic features"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier","contactSales":false,"includedLimits":{"users":"5"}},{"free":false,"name":"Basic Plus","summary":"$99/month for 10 users","features":["Customer management","Estimates","Invoicing","Online payments","GPS tracking","Mobile app","Digital signatures","Onsite credit card payment","Customer portal"],"components":[{"kind":"per_unit","unit":"user","amount":9.9,"period":"month","currency":"USD"}],"description":"Per-user subscription","contactSales":false}],"addOns":[{"name":"QuickBooks Integration","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Customer Self Service Portal","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]}],"summary":"From $9.90/user/month. Free tier with 5 users. Annual plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","retrievedAt":"2026-08-24T22:32:08.497Z","startingPrice":{"unit":"user","amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | - | low |
| pricing.starting_price | - | `{"amount":9.9,"currency":"USD"}` |
| pricing.transparent | - | yes |
| reliability.status_page | yes | yes |
| security.gdpr | yes | - |
| security.soc2 | yes | - |

## Capabilities (Field Service Management Software)

| Capability | FieldAware | Kickserv |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | - | ✗ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | - | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | - | ✓ |
| Inventory / parts management | ✓ | ✗ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | - | ✓ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | ✗ |
| SOC 2 Type II | - | ✗ |
| **Pricing** |  |  |
| Pricing model | - | Per user |
| **Market** |  |  |
| Target segment | Enterprise / multi-location | SMB / growing contractor |

*Source: vioscaleAI. Generated 2026-10-16T21:41:01.781Z. "-" = undocumented, not absent.*