# fabric vs VTEX

| Attribute | fabric | VTEX |
|---|---|---|
| **vioscaleAI score** | 39.6 (47% (low)) | 36.3 (24% (low)) |
| content.faq | `[{"answer":"A platform that connects your product data and catalog to AI shopping engines, enabling your products to appear in recommendations when customers ask ChatGPT, Gemini, Claude, and other AI assistants for shopping advice. It is indexed under Omnichannel Commerce.","source":"https://fabric.inc","question":"What is fabric?","confidence":0.6},{"answer":"fabric does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://fabric.inc/blog/product/ecommerce-pricing-strategy","question":"How much does fabric cost?","confidence":0.6},{"answer":"fabric supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://fabric.inc/blog/product/ecommerce-pricing-strategy","question":"What platforms does fabric support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for fabric, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://fabric.inc/blog/product/ecommerce-pricing-strategy","question":"Can fabric be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for fabric, including Salesforce, ShipStation, Shippo, Shopify, ChatGPT, Oracle, SAP and Sage, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://fabric.inc/blog/product/ecommerce-pricing-strategy","question":"What does fabric integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for fabric. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as fabric not holding them. Always confirm compliance directly before you rely on it.","source":"https://fabric.inc/blog/ecommerce/ecommerce-pci-compliance","question":"What security certifications does fabric have?","confidence":0.7}]` | `[{"answer":"A comprehensive commerce suite designed for enterprise retailers and B2B sellers to manage storefronts, marketplaces, and customer interactions across multiple channels. It combines AI-driven personalization, conversational commerce, real-time inventory management, and marketplace capabilities to streamline operations and drive revenue. It is indexed under Omnichannel Commerce.","source":"https://www.vtex.com/en-us/pricing","question":"What is VTEX?","confidence":0.6},{"answer":"VTEX does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.vtex.com/en-us/pricing","question":"How much does VTEX cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to VTEX. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.vtex.com/en-us/pricing","question":"What platforms does VTEX support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for VTEX, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.vtex.com/en-us/pricing","question":"Can VTEX be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for VTEX, including WhatsApp, Mercado Livre, Shopee, Apple Pay, Google Shopping, Magalu and ERP. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.vtex.com/en-us/pricing","question":"What does VTEX integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for VTEX. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as VTEX not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.vtex.com/en-us/trust/data-subject-request","question":"What security certifications does VTEX have?","confidence":0.7},{"answer":"VTEX is available worldwide. Its primary markets are Romania, Spain, Portugal and the United States.","source":"https://www.vtex.com/en-us/pricing","question":"Where is VTEX available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform that connects your product data and catalog to AI shopping engines, enabling your products to appear in recommendations when customers ask ChatGPT, Gemini, Claude, and other AI assistants for shopping advice. | A comprehensive commerce suite designed for enterprise retailers and B2B sellers to manage storefronts, marketplaces, and customer interactions across multiple channels. It combines AI-driven personalization, conversational commerce, real-time inventory management, and marketplace capabilities to streamline operations and drive revenue. |
| features.capabilities | `{"iso_27001":false,"soc2_type_ii":true,"deployment_model":"headless_middleware_api","bopis_buy_online_pickup_in_store":true,"boris_buy_online_return_in_store":true,"store_associate_mobile_clienteling_app":false,"endless_aisle_in_store_digital_ordering":false,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":false,"single_view_of_customer_unified_loyalty_crm":false,"real_time_multi_location_inventory_visibility":true}` | `{"deployment_model":"headless_middleware_api","bopis_buy_online_pickup_in_store":true,"store_associate_mobile_clienteling_app":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":false,"real_time_multi_location_inventory_visibility":true}` |
| integrations.count | 9 | 2 |
| integrations.list | `[{"name":"Salesforce"},{"name":"ShipStation"},{"name":"Shippo"},{"name":"Shopify"},{"name":"ChatGPT"},{"name":"Oracle"},{"name":"SAP"},{"name":"Sage"},{"name":"AWS"}]` | `[{"name":"WhatsApp"},{"name":"Mercado Livre"},{"name":"Shopee"},{"name":"Apple Pay"},{"name":"Google Shopping"},{"name":"Magalu"},{"name":"ERP","native":false,"direction":"bidirectional"}]` |
| market.availability | - | `{"primaryMarkets":["BR","ES","PT","RO"],"availabilityScope":"global","availableCountries":["BR","RO","ES","PT"],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","freeTier":false,"sourceUrl":"https://fabric.inc/blog/product/ecommerce-pricing-strategy","retrievedAt":"2026-08-24T13:11:37.861Z"}` | `{"type":"quote","summary":"Custom pricing based on company size and requirements; requires consultation with sales team","freeTier":false,"sourceUrl":"https://www.vtex.com/en-us/pricing","retrievedAt":"2026-09-07T17:35:24.899Z"}` |
| pricing.free_tier | no | no |
| pricing.model | quote | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | 99.95 | - |
| security.gdpr | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | - |
| security.trust_center | - | https://www.vtex.com/en-us/trust/data-subject-request |

## Capabilities (Omnichannel Commerce)

| Capability | fabric | VTEX |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Headless middleware API | Headless middleware API |
| Bopis buy online pickup in store | ✓ | ✓ |
| Boris buy online return in store | ✓ | - |
| Endless aisle in store digital ordering | ✗ | - |
| Store associate mobile clienteling app | ✗ | ✓ |
| Ship from store sfs fulfillment routing | ✓ | ✓ |
| Single view of customer unified loyalty CRM | ✗ | - |
| Headless composable architecture support | ✓ | ✓ |
| Real time multi location inventory visibility | ✓ | ✓ |
| Mobile wallet and contactless rfid checkout | ✗ | ✗ |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✗ | - |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-17T05:46:31.624Z. "-" = undocumented, not absent.*