# Embrace vs Instabug

| Attribute | Embrace | Instabug |
|---|---|---|
| **vioscaleAI score** | 57.3 (69% (medium)) | 56.9 (29% (low)) |
| content.faq | `[{"answer":"Powered by OpenTelemetry, Embrace provides real user monitoring across mobile and web to tie technical performance to end-user impact. It is indexed under Error Tracking Software.","source":"https://embrace.io/","question":"What is Embrace?","confidence":0.6},{"answer":"Embrace offers a free tier, so you can start without paying. Paid plans start at $0.80 per session per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://embrace.io/","question":"Is Embrace free?","confidence":0.6},{"answer":"Embrace supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://embrace.io/","question":"What platforms does Embrace support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Embrace, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://embrace.io/","question":"Can Embrace be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Embrace, including Jira, Slack and PagerDuty. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://embrace.io/","question":"What does Embrace integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Embrace. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Embrace not holding them. Always confirm compliance directly before you rely on it.","source":"https://trust.embrace.io","question":"What security certifications does Embrace have?","confidence":0.7}]` | `[{"answer":"An open-source platform that aggregates user session recordings, application logs, performance metrics, distributed traces, and error data to help developers resolve production issues across mobile and backend applications, powered by ClickHouse and OpenTelemetry. It is indexed under Error Tracking Software.","source":"https://instabug.com","question":"What is Instabug?","confidence":0.6},{"answer":"Instabug does not publish its prices. Pricing is quoted on request, across 2 plans (Enterprise and Enterprise Premier), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.luciq.ai/pricing","question":"How much does Instabug cost?","confidence":0.6},{"answer":"Instabug supports iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://instabug.com","question":"What platforms does Instabug support?","confidence":0.6},{"answer":"Yes. Instabug can be deployed self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://instabug.com","question":"Can Instabug be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Instabug. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Instabug not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.luciq.ai/trust-center","question":"What security certifications does Instabug have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Powered by OpenTelemetry, Embrace provides real user monitoring across mobile and web to tie technical performance to end-user impact. | Luciq provides real-time monitoring, crash analysis, and performance tracking for mobile apps using AI agents to identify and prioritize issues before they impact users. |
| features.capabilities | `{"hosting":"cloud","alerting":true,"languages":"JavaScript, React, React Native, OpenTelemetry SDKs","platforms":"full_stack","error_grouping":true,"session_replay":true,"performance_monitoring":true,"issue_tracker_integration":true}` | `{"hosting":"cloud","alerting":true,"languages":"iOS and Android SDKs","platforms":"mobile","data_scrubbing":true,"error_grouping":true,"release_health":true,"session_replay":true,"native_symbolication":true,"performance_monitoring":true,"issue_tracker_integration":true}` |
| integrations.count | 3 | 1 |
| integrations.list | `[{"name":"Jira"},{"name":"Slack"},{"name":"PagerDuty"}]` | `[{"name":"GitHub"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"cli":true,"ios":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"FREE","summary":"Free up to 1M sessions/year, 5 users, 3 days retention","features":["User session play-by-play","Errors, exceptions, and crashes","Basic performance monitoring","Basic dashboards and alerting","Mobile: Crash reporting, ANR monitoring, Out of memory monitoring, Webview performance","Web: Core Web Vitals","Performance tracing with OpenTelemetry","Network performance","Error tracking & logging","Exception reporting","Up to 10 alert policies"],"components":[{"kind":"fixed","amount":0,"period":"year","currency":"USD"}],"description":"Made for small apps, development or staging environments","contactSales":false,"includedLimits":{"users":"5","sessions":"1M/year","data_retention":"3 days"}},{"free":false,"name":"PRO","summary":"$0.80 per 1,000 sessions (min $80/month), 14 days retention","features":["All FREE features","Custom dashboards","API access & metrics data forwarding","Role-based access controls","Jira integration","Slack integration","PagerDuty integration","Standard customer support","Metrics forwarding via PromQL API","Spans forwarding via TraceQL API","Custom metrics","Logs: Error logs free, info/warning/system logs $0.50/GB"],"commitment":"monthly","components":[{"kind":"metered","unit":"session","amount":0.8,"period":"month","currency":"USD"}],"description":"Made to give best-in-class performance insights for production apps","contactSales":false,"includedLimits":{"users":"10","data_retention":"14 days","min_spend_month":"$80"}},{"free":false,"name":"ENTERPRISE","summary":"Custom pricing, unlimited users, 30 days retention, annual contract","features":["All PRO features","Unlimited users","Custom metrics included based on session volume","Events and spans forwarding","Network span forwarding","Event data forwarding","Code owners and telemetry tagging","Workflow automation","Gold-tier customer support","Dedicated CSM with annual contracts","Logs: Error logs free, info/warning/system logs $1.00/GB"],"commitment":"annual","description":"Made to automate workflow across multi-team development projects at scale","contactSales":true,"includedLimits":{"users":"Unlimited","min_spend":"$80","data_retention":"30 days"}}],"addOns":[{"name":"Synthetic Monitoring (Web only)","components":[{"per":{"qty":1000,"unit":"checks"},"kind":"metered","amount":15,"currency":"USD"}]}],"summary":"From $0.80 per 1,000 sessions. Free tier for 1M sessions/year.","currency":"USD","freeTier":true,"sourceUrl":"https://embrace.io/","retrievedAt":"2026-08-03T21:12:26.878Z","startingPrice":{"amount":0.8,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Enterprise","summary":"Priced per Daily Active User and team seat","features":["Full observability platform access","SSO, SAML, SCIM provisioning","Role-based access control and audit logs","Global data hosting with optional regional pinning","Unlimited apps and cross-platform integrations","Advanced alerting and automation","Custom retention and data controls","Around-the-clock support with standard SLA"],"description":"Full platform access with standard technical support","contactSales":true},{"free":false,"name":"Enterprise Premier","summary":"Priced per Daily Active User and team seat with dedicated support","features":["All Enterprise features","24/7 support availability","Dedicated L2 engineer","Dedicated Slack channels","Immediate issue triage","Custom SLA commitment"],"description":"Enterprise plan plus premium support with dedicated engineering","contactSales":true}],"summary":"Transparent subscription based on Daily Active Users and team seats. Enterprise and Premier support tiers.","currency":"USD","freeTier":false,"sourceUrl":"https://www.luciq.ai/pricing","retrievedAt":"2026-08-13T22:59:08.351Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.certifications | - | `[{"name":"SOC 2 Type II"},{"name":"ISO 27001:2022"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://embrace.io/privacy/ | https://www.luciq.ai/trust-center |

## Capabilities (Error Tracking Software)

| Capability | Embrace | Instabug |
|---|:--:|:--:|
| **Coverage** |  |  |
| Platforms covered | Full-stack | Mobile |
| Language / SDK coverage | JavaScript, React, React Native, OpenTelemetry SDKs | iOS and Android SDKs |
| **Core** |  |  |
| Automatic error grouping | ✓ | ✓ |
| Release health / regression tracking | - | ✓ |
| **Enrichment** |  |  |
| Source-map de-minification | - | - |
| Native crash symbolication | - | ✓ |
| PII data scrubbing | - | ✓ |
| **Bundled signals** |  |  |
| Bundled session replay | ✓ | ✓ |
| Bundled performance / APM | ✓ | ✓ |
| **Workflow** |  |  |
| Issue-tracker integration | ✓ | ✓ |
| Alert rules / on-call routing | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: vioscaleAI. Generated 2026-10-16T21:45:50.293Z. "-" = undocumented, not absent.*