# Elmah.io vs Instabug

| Attribute | Elmah.io | Instabug |
|---|---|---|
| **vioscaleAI score** | 47.9 (74% (medium)) | 56.9 (29% (low)) |
| content.faq | `[{"answer":"A cloud-based error logging and management platform that automatically captures application errors and integrates with development tools, issue trackers, and notification services for error tracking and alerting. It is indexed under Error Tracking Software.","source":"https://elmah.io/","question":"What is Elmah.io?","confidence":0.6},{"answer":"Elmah.io is a paid product; published pricing starts at $26 per month. It is sold across 4 plans (Small Business, Business, Business+ and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://elmah.io/pricing/","question":"How much does Elmah.io cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Elmah.io. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://elmah.io/","question":"What platforms does Elmah.io support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Elmah.io, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://elmah.io/","question":"Can Elmah.io be self-hosted?","confidence":0.6},{"answer":"We have confirmed 26 integrations for Elmah.io, including Slack, Microsoft Teams, Jira, YouTrack, Stack Overflow, Zapier, Cursor and Claude, plus 18 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://elmah.io/","question":"What does Elmah.io integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Elmah.io. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Elmah.io not holding them. Always confirm compliance directly before you rely on it.","source":"https://elmah.io/security/","question":"What security certifications does Elmah.io have?","confidence":0.7},{"answer":"Elmah.io is available worldwide. The vendor is headquartered in Denmark.","source":"https://elmah.io/pricing/","question":"Where is Elmah.io available?","confidence":0.75}]` | `[{"answer":"An open-source platform that aggregates user session recordings, application logs, performance metrics, distributed traces, and error data to help developers resolve production issues across mobile and backend applications, powered by ClickHouse and OpenTelemetry. It is indexed under Error Tracking Software.","source":"https://instabug.com","question":"What is Instabug?","confidence":0.6},{"answer":"Instabug does not publish its prices. Pricing is quoted on request, across 2 plans (Enterprise and Enterprise Premier), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.luciq.ai/pricing","question":"How much does Instabug cost?","confidence":0.6},{"answer":"Instabug supports iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://instabug.com","question":"What platforms does Instabug support?","confidence":0.6},{"answer":"Yes. Instabug can be deployed self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://instabug.com","question":"Can Instabug be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Instabug. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Instabug not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.luciq.ai/trust-center","question":"What security certifications does Instabug have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based error logging and management platform that automatically captures application errors and integrates with development tools, issue trackers, and notification services for error tracking and alerting. | Luciq provides real-time monitoring, crash analysis, and performance tracking for mobile apps using AI agents to identify and prioritize issues before they impact users. |
| features.capabilities | `{"hosting":"cloud","alerting":true,"languages":".NET","platforms":"backend","error_grouping":true,"release_health":true,"issue_tracker_integration":true}` | `{"hosting":"cloud","alerting":true,"languages":"iOS and Android SDKs","platforms":"mobile","data_scrubbing":true,"error_grouping":true,"release_health":true,"session_replay":true,"native_symbolication":true,"performance_monitoring":true,"issue_tracker_integration":true}` |
| integrations.count | 20 | 1 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Jira"},{"name":"YouTrack"},{"name":"Stack Overflow"},{"name":"Zapier"},{"name":"Cursor"},{"name":"Claude"},{"name":"Email"},{"name":"Mailman"},{"name":"GitHub","native":true,"category":"issue tracking","direction":"outbound"},{"name":"GitLab","native":true,"category":"issue tracking","direction":"outbound"},{"name":"Azure DevOps","native":true,"category":"ci/cd","direction":"outbound"},{"name":"Octopus Deploy","native":true,"category":"deployment","direction":"inbound"},{"name":"Visual Studio","native":true,"category":"ide","direction":"outbound"},{"name":"Twilio","native":true,"category":"sms","direction":"outbound"},{"name":"PagerDuty","native":true,"category":"incident management","direction":"outbound"},{"name":"Trello","native":true,"category":"task management","direction":"outbound"},{"name":"Atlassian Bamboo","native":true,"category":"ci/cd","direction":"inbound"},{"name":"ClickUp","native":true,"category":"task management","direction":"outbound"},{"name":"ChatGPT","native":true,"category":"ai","direction":"outbound"},{"name":"Pipedream","native":true,"category":"automation","direction":"outbound"},{"name":"NLog","native":true,"category":"logging","direction":"inbound"},{"name":"Serilog","native":true,"category":"logging","direction":"inbound"},{"name":"Logary","native":true,"category":"logging","direction":"inbound"},{"name":"Umbraco","native":true,"category":"cms","direction":"inbound"}]` | `[{"name":"GitHub"}]` |
| market.availability | `{"hqCountry":"DK","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Small Business","summary":"$26/month","features":["SSL encryption","Visual Studio Integration","Daily Backup","Support","Invoices","Business Rules"],"minSeats":3,"components":[{"kind":"fixed","amount":26,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"users":"3","emails":"400/month","messages":"10,000/month","applications":"unlimited","retention_days":"30"}},{"free":false,"name":"Business","summary":"$44/month","features":["SSL encryption","Visual Studio Integration","Daily Backup","Support","Invoices","Business Rules","Goodie Bag","5 Uptime Checks","App Store","Deployment Tracking","AI"],"minSeats":20,"components":[{"kind":"fixed","amount":44,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"users":"20","emails":"2,000/month","messages":"50,000/month","applications":"unlimited","uptime_checks":"5","retention_days":"30"}},{"free":false,"name":"Business+","summary":"$89/month","features":["SSL encryption","Visual Studio Integration","Daily Backup","Support","Invoices","Business Rules","Goodie Bag","15 Uptime Checks","App Store","Deployment Tracking","AI","5 Heartbeats"],"components":[{"kind":"fixed","amount":89,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"users":"unlimited","emails":"10,000/month","messages":"250,000/month","heartbeats":"5","applications":"unlimited","uptime_checks":"15","retention_days":"90"}},{"free":false,"name":"Enterprise","summary":"$269/month","features":["SSL encryption","Visual Studio Integration","Daily Backup","Support","Invoices","Business Rules","Goodie Bag","50 Uptime Checks","App Store","Deployment Tracking","AI & Machine Learning","20 Heartbeats","Custom Documents"],"components":[{"kind":"fixed","amount":269,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"users":"unlimited","emails":"40,000/month","messages":"1,000,000/month","heartbeats":"20","applications":"unlimited","uptime_checks":"50","retention_days":"90"}}],"summary":"From $26/month for 3 users. 21-day free trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://elmah.io/pricing/","retrievedAt":"2026-08-13T23:04:42.255Z","freeTrialDays":21,"startingPrice":{"amount":26,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Enterprise","summary":"Priced per Daily Active User and team seat","features":["Full observability platform access","SSO, SAML, SCIM provisioning","Role-based access control and audit logs","Global data hosting with optional regional pinning","Unlimited apps and cross-platform integrations","Advanced alerting and automation","Custom retention and data controls","Around-the-clock support with standard SLA"],"description":"Full platform access with standard technical support","contactSales":true},{"free":false,"name":"Enterprise Premier","summary":"Priced per Daily Active User and team seat with dedicated support","features":["All Enterprise features","24/7 support availability","Dedicated L2 engineer","Dedicated Slack channels","Immediate issue triage","Custom SLA commitment"],"description":"Enterprise plan plus premium support with dedicated engineering","contactSales":true}],"summary":"Transparent subscription based on Daily Active Users and team seats. Enterprise and Premier support tiers.","currency":"USD","freeTier":false,"sourceUrl":"https://www.luciq.ai/pricing","retrievedAt":"2026-08-13T22:59:08.351Z"}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | quote |
| pricing.price_level | mid | unknown |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.certifications | - | `[{"name":"SOC 2 Type II"},{"name":"ISO 27001:2022"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.pci | yes | - |
| security.soc2 | - | yes |
| security.trust_center | - | https://www.luciq.ai/trust-center |

## Capabilities (Error Tracking Software)

| Capability | Elmah.io | Instabug |
|---|:--:|:--:|
| **Coverage** |  |  |
| Platforms covered | Backend | Mobile |
| Language / SDK coverage | .NET | iOS and Android SDKs |
| **Core** |  |  |
| Automatic error grouping | ✓ | ✓ |
| Release health / regression tracking | ✓ | ✓ |
| **Enrichment** |  |  |
| Source-map de-minification | - | - |
| Native crash symbolication | - | ✓ |
| PII data scrubbing | - | ✓ |
| **Bundled signals** |  |  |
| Bundled session replay | - | ✓ |
| Bundled performance / APM | - | ✓ |
| **Workflow** |  |  |
| Issue-tracker integration | ✓ | ✓ |
| Alert rules / on-call routing | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: vioscaleAI. Generated 2026-10-17T05:48:24.875Z. "-" = undocumented, not absent.*
