# Element Call vs Zoom

**Leader by vioscaleAI score:** Zoom

| Attribute | Element Call | Zoom |
|---|---|---|
| **vioscaleAI score** | 43.7 (54% (medium)) | 64.4 (72% (medium)) |
| content.faq | `[{"answer":"An open-source messaging, voice, and video communication platform designed for complete data sovereignty with self-hosted or air-gapped deployment options. It is indexed under Video Conferencing.","source":"https://element.io/fr/pricing","question":"What is Element Call?","confidence":0.6},{"answer":"Element Call does not publish its prices. Pricing is quoted on request, across 3 plans (Community, Enterprise and Sovereign), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://element.io/fr/pricing","question":"How much does Element Call cost?","confidence":0.6},{"answer":"Element Call supports the web, Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://element.io/fr/pricing","question":"What platforms does Element Call support?","confidence":0.6},{"answer":"Yes. Element Call can be deployed cloud / SaaS, on-premise, air-gapped and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://element.io/fr/pricing","question":"Can Element Call be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Element Call, including GitHub, JIRA, OpenProject, LDAP, Active Directory, SCIM, OIDC and OAuth, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://element.io/fr/pricing","question":"What does Element Call integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Element Call. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Element Call not holding them. Always confirm compliance directly before you rely on it.","source":"https://element.io/en/security/security-disclosure-policy","question":"What security certifications does Element Call have?","confidence":0.7},{"answer":"Element Call is available worldwide. The vendor is headquartered in the United Kingdom.","source":"https://element.io/fr/pricing","question":"Where is Element Call available?","confidence":0.75}]` | `[{"answer":"Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. It is indexed under Collaboration Software.","source":"https://zoom.us/pricing/education","question":"What is Zoom?","confidence":0.6},{"answer":"Zoom offers a free tier, so you can start without paying. Paid plans are also available: School and Campus, School and Campus Plus and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://zoom.us/pricing/education","question":"Is Zoom free?","confidence":0.6},{"answer":"Zoom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zoom.us/pricing/education","question":"What platforms does Zoom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://zoom.us/pricing/education","question":"Can Zoom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoom, including Skype for Business (Lync), Learning Tools Interoperability (LTI) and Third-party applications via App Marketplace. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zoom.us/pricing/education","question":"What does Zoom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Zoom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoom not holding them. Always confirm compliance directly before you rely on it.","source":"https://explore.zoom.us/de/trust/resources/vendor-relations/","question":"What security certifications does Zoom have?","confidence":0.7},{"answer":"Zoom is available worldwide. Its primary markets are the United States and Canada.","source":"https://zoom.us/pricing/education","question":"Where is Zoom available?","confidence":0.75}]` |
| deployment.options | `{"air_gapped":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | An open-source messaging, voice, and video communication platform designed for complete data sovereignty with self-hosted or air-gapped deployment options. | A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments. |
| features.capabilities | `{"sso_saml":true,"open_source":true,"browser_join":true}` | `{"soc2":true,"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"webinar_mode":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"hipaa_available":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 9 | 2 |
| integrations.list | `[{"name":"GitHub","native":true},{"name":"JIRA","native":true,"category":"project management"},{"name":"OpenProject","native":true,"category":"project management"},{"name":"LDAP","native":true,"category":"identity","direction":"inbound"},{"name":"Active Directory","native":true,"category":"identity","direction":"inbound"},{"name":"SCIM","native":true,"category":"identity","direction":"bidirectional"},{"name":"OIDC","native":true,"category":"identity","direction":"inbound"},{"name":"OAuth","native":true,"category":"identity","direction":"inbound"},{"name":"Webhooks","native":true}]` | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"},{"name":"Microsoft 365","native":true},{"name":"Google","native":true}]` |
| market.availability | `{"hqCountry":"GB","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Community","features":["Self-hosted","Open source AGPL","Free frontend and backend","Includes Element Call"],"description":"Non-professional deployments and evaluations","contactSales":false},{"free":false,"name":"Enterprise","features":["Synapse Pro","Enhanced security","Advanced monitoring","Dynamic scaling","4-hour response SLA"],"commitment":"monthly","description":"Professional use with enterprise-grade performance and security","contactSales":true},{"free":false,"name":"Sovereign","description":"Air-gapped deployment for total sovereignty without internet dependency","contactSales":true}],"summary":"Free Community edition; Enterprise and Sovereign available on quote","freeTier":true,"sourceUrl":"https://element.io/fr/pricing","retrievedAt":"2026-08-31T15:10:19.119Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.99 |
| reliability.status_page | - | yes |
| security.certifications | `[{"name":"ISO/IEC 27001:2022","level":"2022","status":"active"},{"name":"Cyber Essentials Plus","status":"active"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27701","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.soc2 | - | yes |
| security.trust_center | https://element.io/en/security/security-disclosure-policy | https://explore.zoom.us/de/trust/resources/vendor-relations/ |

## Capabilities (Video Conferencing)

| Capability | Element Call | Zoom |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | - | ✓ |
| Live transcription | - | - |
| AI assistant | - | ✓ |
| Breakout rooms | - | - |
| Browser join | ✓ | ✓ |
| Pstn dial in | - | ✓ |
| Virtual backgrounds | - | - |
| SSO SAML | ✓ | - |
| HIPAA available | - | ✓ |
| SOC2 | - | ✓ |
| Open source | ✓ | - |

*Source: vioscaleAI. Generated 2026-10-16T12:26:34.657Z. "-" = undocumented, not absent.*