# Element Call vs RingCentral Video

**Leader by vioscaleAI score:** RingCentral Video

| Attribute | Element Call | RingCentral Video |
|---|---|---|
| **vioscaleAI score** | 43.7 (54% (medium)) | 63.1 (51% (medium)) |
| content.faq | `[{"answer":"An open-source messaging, voice, and video communication platform designed for complete data sovereignty with self-hosted or air-gapped deployment options. It is indexed under Video Conferencing.","source":"https://element.io/fr/pricing","question":"What is Element Call?","confidence":0.6},{"answer":"Element Call does not publish its prices. Pricing is quoted on request, across 3 plans (Community, Enterprise and Sovereign), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://element.io/fr/pricing","question":"How much does Element Call cost?","confidence":0.6},{"answer":"Element Call supports the web, Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://element.io/fr/pricing","question":"What platforms does Element Call support?","confidence":0.6},{"answer":"Yes. Element Call can be deployed cloud / SaaS, on-premise, air-gapped and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://element.io/fr/pricing","question":"Can Element Call be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Element Call, including GitHub, JIRA, OpenProject, LDAP, Active Directory, SCIM, OIDC and OAuth, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://element.io/fr/pricing","question":"What does Element Call integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Element Call. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Element Call not holding them. Always confirm compliance directly before you rely on it.","source":"https://element.io/en/security/security-disclosure-policy","question":"What security certifications does Element Call have?","confidence":0.7},{"answer":"Element Call is available worldwide. The vendor is headquartered in the United Kingdom.","source":"https://element.io/fr/pricing","question":"Where is Element Call available?","confidence":0.75}]` | `[{"answer":"Cloud-based video meeting service with AI-powered live transcription, automated meeting notes, intelligent meeting summaries, and smart invitations. Integrates with team messaging and calendar systems across desktop, web, and mobile platforms with enterprise-grade security. It is indexed under Video Conferencing.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What is RingCentral Video?","confidence":0.6},{"answer":"RingCentral Video offers a free tier, so you can start without paying. Paid plans are also available: RingCentral Video Pro, RingCentral Video Pro+ and RingEX. Pricing changes often, so verify at source before relying on it.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Is RingCentral Video free?","confidence":0.6},{"answer":"RingCentral Video supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What platforms does RingCentral Video support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for RingCentral Video, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Can RingCentral Video be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for RingCentral Video, including Salesforce, HubSpot, Zendesk, Microsoft Teams, Google Workspace, Microsoft 365, Outlook and Google Calendar. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"What does RingCentral Video integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for RingCentral Video. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as RingCentral Video not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.ringcentral.com/ca/en/legal/taxes-and-fees/taxes-and-compliance.html","question":"What security certifications does RingCentral Video have?","confidence":0.6},{"answer":"RingCentral Video is available in the United Kingdom, the United States and Canada. Its primary markets are the United Kingdom and the United States.","source":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","question":"Where is RingCentral Video available?","confidence":0.75}]` |
| deployment.options | `{"air_gapped":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | An open-source messaging, voice, and video communication platform designed for complete data sovereignty with self-hosted or air-gapped deployment options. | A business communications platform that logs and analyzes phone call data, enabling organizations to track productivity, monitor costs, and gain insights into customer interactions through integration with customer management systems. |
| features.capabilities | `{"sso_saml":true,"open_source":true,"browser_join":true}` | `{"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"hipaa_available":true,"live_transcription":true}` |
| integrations.count | 9 | 500 |
| integrations.list | `[{"name":"GitHub","native":true},{"name":"JIRA","native":true,"category":"project management"},{"name":"OpenProject","native":true,"category":"project management"},{"name":"LDAP","native":true,"category":"identity","direction":"inbound"},{"name":"Active Directory","native":true,"category":"identity","direction":"inbound"},{"name":"SCIM","native":true,"category":"identity","direction":"bidirectional"},{"name":"OIDC","native":true,"category":"identity","direction":"inbound"},{"name":"OAuth","native":true,"category":"identity","direction":"inbound"},{"name":"Webhooks","native":true}]` | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"Microsoft Teams"},{"name":"Google Workspace"},{"name":"Microsoft 365"},{"name":"Outlook"},{"name":"Google Calendar"}]` |
| market.availability | `{"hqCountry":"GB","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":["GB","US","CA"],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Community","features":["Self-hosted","Open source AGPL","Free frontend and backend","Includes Element Call"],"description":"Non-professional deployments and evaluations","contactSales":false},{"free":false,"name":"Enterprise","features":["Synapse Pro","Enhanced security","Advanced monitoring","Dynamic scaling","4-hour response SLA"],"commitment":"monthly","description":"Professional use with enterprise-grade performance and security","contactSales":true},{"free":false,"name":"Sovereign","description":"Air-gapped deployment for total sovereignty without internet dependency","contactSales":true}],"summary":"Free Community edition; Enterprise and Sovereign available on quote","freeTier":true,"sourceUrl":"https://element.io/fr/pricing","retrievedAt":"2026-08-31T15:10:19.119Z"}` | `{"type":"freemium","plans":[{"free":true,"name":"RingCentral Video Pro","summary":"Free tier","contactSales":false},{"free":false,"name":"RingCentral Video Pro+","contactSales":false},{"free":false,"name":"RingEX","features":["Unlimited VoIP calls and conference calls within US and Canada","Main company-level phone number (toll-free or local)","Additional phone numbers available for additional fee","Fax capabilities"],"description":"Bundled communications suite including video, calling, and fax","contactSales":false}],"freeTier":true,"sourceUrl":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","retrievedAt":"2026-08-19T22:21:35.746Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| security.certifications | `[{"name":"ISO/IEC 27001:2022","level":"2022","status":"active"},{"name":"Cyber Essentials Plus","status":"active"}]` | `[{"name":"HIPAA Certified","status":"active"},{"name":"GDPR Compliant","status":"active"},{"name":"HITRUST Certified","status":"active"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://element.io/en/security/security-disclosure-policy | - |

## Capabilities (Video Conferencing)

| Capability | Element Call | RingCentral Video |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | - | - |
| Live transcription | - | ✓ |
| AI assistant | - | ✓ |
| Breakout rooms | - | ✓ |
| Browser join | ✓ | ✓ |
| Pstn dial in | - | - |
| Virtual backgrounds | - | - |
| SSO SAML | ✓ | - |
| HIPAA available | - | ✓ |
| SOC2 | - | - |
| Open source | ✓ | - |

*Source: vioscaleAI. Generated 2026-10-16T12:26:51.155Z. "-" = undocumented, not absent.*