# Element Call vs GoTo Meeting

| Attribute | Element Call | GoTo Meeting |
|---|---|---|
| **vioscaleAI score** | 43.7 (54% (medium)) | 45.6 (55% (medium)) |
| content.faq | `[{"answer":"An open-source messaging, voice, and video communication platform designed for complete data sovereignty with self-hosted or air-gapped deployment options. It is indexed under Video Conferencing.","source":"https://element.io/fr/pricing","question":"What is Element Call?","confidence":0.6},{"answer":"Element Call does not publish its prices. Pricing is quoted on request, across 3 plans (Community, Enterprise and Sovereign), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://element.io/fr/pricing","question":"How much does Element Call cost?","confidence":0.6},{"answer":"Element Call supports the web, Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://element.io/fr/pricing","question":"What platforms does Element Call support?","confidence":0.6},{"answer":"Yes. Element Call can be deployed cloud / SaaS, on-premise, air-gapped and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://element.io/fr/pricing","question":"Can Element Call be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Element Call, including GitHub, JIRA, OpenProject, LDAP, Active Directory, SCIM, OIDC and OAuth, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://element.io/fr/pricing","question":"What does Element Call integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Element Call. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Element Call not holding them. Always confirm compliance directly before you rely on it.","source":"https://element.io/en/security/security-disclosure-policy","question":"What security certifications does Element Call have?","confidence":0.7},{"answer":"Element Call is available worldwide. The vendor is headquartered in the United Kingdom.","source":"https://element.io/fr/pricing","question":"Where is Element Call available?","confidence":0.75}]` | `[{"answer":"A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality. It is indexed under Video Conferencing.","source":"https://www.goto.com/pricing/connect","question":"What is GoTo Meeting?","confidence":0.6},{"answer":"GoTo Meeting does not publish its prices. Pricing is quoted on request, across 4 plans (Phone System, Customer Experience (CX), CX Complete and Contact Center), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.goto.com/pricing/connect","question":"How much does GoTo Meeting cost?","confidence":0.6},{"answer":"GoTo Meeting supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.goto.com/pricing/connect","question":"What platforms does GoTo Meeting support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for GoTo Meeting, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.goto.com/pricing/connect","question":"Can GoTo Meeting be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for GoTo Meeting, including Slack, Office 365, Google Calendar, Salesforce, Outlook, Chrome, ServiceNow and Zendesk, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.goto.com/pricing/connect","question":"What does GoTo Meeting integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and HIPAA for GoTo Meeting. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as GoTo Meeting not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.goto.com/company/trust","question":"What security certifications does GoTo Meeting have?","confidence":0.7}]` |
| deployment.options | `{"air_gapped":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | An open-source messaging, voice, and video communication platform designed for complete data sovereignty with self-hosted or air-gapped deployment options. | A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality. |
| features.capabilities | `{"sso_saml":true,"open_source":true,"browser_join":true}` | `{"sso_saml":true,"ai_assistant":true,"pstn_dial_in":true,"webinar_mode":true,"breakout_rooms":true,"live_transcription":true}` |
| integrations.count | 9 | 2 |
| integrations.list | `[{"name":"GitHub","native":true},{"name":"JIRA","native":true,"category":"project management"},{"name":"OpenProject","native":true,"category":"project management"},{"name":"LDAP","native":true,"category":"identity","direction":"inbound"},{"name":"Active Directory","native":true,"category":"identity","direction":"inbound"},{"name":"SCIM","native":true,"category":"identity","direction":"bidirectional"},{"name":"OIDC","native":true,"category":"identity","direction":"inbound"},{"name":"OAuth","native":true,"category":"identity","direction":"inbound"},{"name":"Webhooks","native":true}]` | `[{"name":"Slack"},{"name":"Office 365"},{"name":"Google Calendar"},{"name":"Salesforce"},{"name":"Outlook"},{"name":"Chrome"},{"name":"ServiceNow","category":"crm"},{"name":"Zendesk","category":"crm"},{"name":"Miro","native":true},{"name":"Microsoft Office 365","native":true,"category":"productivity","direction":"bidirectional"}]` |
| market.availability | `{"hqCountry":"GB","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Community","features":["Self-hosted","Open source AGPL","Free frontend and backend","Includes Element Call"],"description":"Non-professional deployments and evaluations","contactSales":false},{"free":false,"name":"Enterprise","features":["Synapse Pro","Enhanced security","Advanced monitoring","Dynamic scaling","4-hour response SLA"],"commitment":"monthly","description":"Professional use with enterprise-grade performance and security","contactSales":true},{"free":false,"name":"Sovereign","description":"Air-gapped deployment for total sovereignty without internet dependency","contactSales":true}],"summary":"Free Community edition; Enterprise and Sovereign available on quote","freeTier":true,"sourceUrl":"https://element.io/fr/pricing","retrievedAt":"2026-08-31T15:10:19.119Z"}` | `{"type":"quote","plans":[{"free":false,"name":"Phone System","description":"Award-winning smart business phone system with cloud-based telephony, video meetings for up to 250 participants, and 24/7 support","contactSales":true},{"free":false,"name":"Customer Experience (CX)","description":"Phone system plus customer experience platform with messaging channels, team inbox, surveys, and integrations with ServiceNow and Zendesk","contactSales":true},{"free":false,"name":"CX Complete","description":"Complete package with AI-powered customer experience tools, advanced analytics, intelligent call routing, webinar capabilities, and 24/7 virtual assistant","contactSales":true},{"free":false,"name":"Contact Center","description":"AI-powered contact center solution providing supervisor insights, agent monitoring, call handling automation, and performance analytics","contactSales":true}],"summary":"Contact sales for custom pricing","freeTier":false,"sourceUrl":"https://www.goto.com/pricing/connect","retrievedAt":"2026-09-06T10:24:22.215Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.999 |
| reliability.status_page | - | yes |
| security.certifications | `[{"name":"ISO/IEC 27001:2022","level":"2022","status":"active"},{"name":"Cyber Essentials Plus","status":"active"}]` | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.soc2 | - | yes |
| security.trust_center | https://element.io/en/security/security-disclosure-policy | - |

## Capabilities (Video Conferencing)

| Capability | Element Call | GoTo Meeting |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | - | ✓ |
| Live transcription | - | ✓ |
| AI assistant | - | ✓ |
| Breakout rooms | - | ✓ |
| Browser join | ✓ | - |
| Pstn dial in | - | ✓ |
| Virtual backgrounds | - | - |
| SSO SAML | ✓ | ✓ |
| HIPAA available | - | - |
| SOC2 | - | - |
| Open source | ✓ | - |

*Source: vioscaleAI. Generated 2026-10-16T12:26:33.072Z. "-" = undocumented, not absent.*