# Elastic Enterprise Search vs Glean

| Attribute | Elastic Enterprise Search | Glean |
|---|---|---|
| **vioscaleAI score** | 40.2 (73% (medium)) | 68.3 (29% (low)) |
| content.faq | `[{"answer":"A distributed, full-text and vector search engine that enables organizations to ingest, analyze, and act on data at scale. Available as open source, managed cloud service, or self-hosted with enterprise features for security monitoring, observability, and compliance requirements. It is indexed under AI Enterprise Search.","source":"https://www.elastic.co/pricing/self-managed","question":"What is Elastic Enterprise Search?","confidence":0.6},{"answer":"Elastic Enterprise Search offers a free tier, so you can start without paying. Paid plans are also available: Free, Elastic Cloud (Managed) and Enterprise Self-Managed. Pricing changes often, so verify at source before relying on it.","source":"https://www.elastic.co/pricing/self-managed","question":"Is Elastic Enterprise Search free?","confidence":0.6},{"answer":"Elastic Enterprise Search supports the web, Linux and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.elastic.co/pricing/self-managed","question":"What platforms does Elastic Enterprise Search support?","confidence":0.6},{"answer":"Yes. Elastic Enterprise Search can be deployed cloud / SaaS, hybrid, on-premise, air-gapped and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.elastic.co/pricing/self-managed","question":"Can Elastic Enterprise Search be self-hosted?","confidence":0.6},{"answer":"We have confirmed 19 integrations for Elastic Enterprise Search, including Slack, Jira, ServiceNow, PagerDuty, Microsoft Teams, IBM Resilient, xMatters and Logstash, plus 11 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.elastic.co","question":"What does Elastic Enterprise Search integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Elastic Enterprise Search. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Elastic Enterprise Search not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.elastic.co/legal/trade-compliance","question":"What security certifications does Elastic Enterprise Search have?","confidence":0.7}]` | `[{"answer":"A cloud-based AI platform that integrates with enterprise applications to provide intelligent search, conversational assistance, and autonomous agents, with built-in security controls and permission enforcement. It is indexed under AI Enterprise Search.","source":"https://www.glean.com","question":"What is Glean?","confidence":0.6},{"answer":"We have confirmed browser-based access to Glean. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.glean.com","question":"What platforms does Glean support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Glean, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.glean.com","question":"Can Glean be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for Glean, including 15Five, Docebo, Lessonly, Nice CXone, Slack, Salesforce Service Cloud, ServiceNow and Zoom AI Companion, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.glean.com","question":"What does Glean integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Glean. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Glean not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.glean.com/platform/security","question":"What security certifications does Glean have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | An AI-powered search platform available as a managed cloud service or locally deployable application, combining traditional search with generative AI capabilities for enterprise data discovery and analytics. | Glean indexes and provides secure, permissions-aware search and AI agents across 275+ enterprise applications. It enables teams to build AI-powered workflows while maintaining source-system security and compliance standards. |
| features.capabilities | `{"pricing_model":"tiered_cloud_consumption","deployment_model":"hybrid","generative_ai_answer_synthesis_rag":true,"bring_your_own_llm_byo_model_support":true,"multi_lingual_semantic_understanding":true,"source_system_rbac_permissions_mirroring":true,"hybrid_dense_and_sparse_lexical_reranking":true,"optical_character_recognition_ocr_for_pdfs":true,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":true,"pre_built_native_crawlers_for_100_plus_saas_apps":true}` | `{"soc2_type_ii":true,"deployment_model":"managed_cloud_saas","generative_ai_answer_synthesis_rag":true,"bring_your_own_llm_byo_model_support":true,"hipaa_compliance_for_medical_records":true,"source_system_rbac_permissions_mirroring":true,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":true,"pre_built_native_crawlers_for_100_plus_saas_apps":true}` |
| integrations.count | 13 | 275 |
| integrations.list | `[{"name":"Slack"},{"name":"Jira"},{"name":"ServiceNow"},{"name":"PagerDuty"},{"name":"Microsoft Teams"},{"name":"IBM Resilient"},{"name":"xMatters"},{"name":"Logstash"},{"name":"Beats"},{"name":"OpenTelemetry"},{"name":"Elastic Connectors"},{"name":"OpenAI"},{"name":"NVIDIA"},{"name":"Alibaba Cloud"},{"name":"IBM watsonx"},{"name":"Vectorize.io"},{"name":"AWS S3"},{"name":"Splunk"},{"name":"Webhooks"},{"name":"Amazon Bedrock","native":true,"category":"ai_models"},{"name":"Amazon SageMaker","native":true,"category":"ml_platform"},{"name":"Jina AI","native":true,"category":"ai_models"},{"name":"Cohere","native":true,"category":"ai_models"},{"name":"LangChain","native":true,"category":"ai_framework"},{"name":"Terraform","native":true,"category":"infrastructure_as_code"},{"name":"GitHub Copilot","native":true,"category":"ai_assistant"},{"name":"Elastic Agent","native":true,"category":"monitoring"},{"name":"Elastic APM","native":true,"category":"monitoring"},{"name":"Kubernetes","native":true,"category":"container_orchestration"}]` | `[{"name":"15Five"},{"name":"Docebo"},{"name":"Lessonly"},{"name":"Nice CXone"},{"name":"Slack"},{"name":"Salesforce Service Cloud"},{"name":"ServiceNow"},{"name":"Zoom AI Companion"},{"name":"VS Code","native":true,"direction":"bidirectional"},{"name":"Claude Desktop","native":true,"direction":"bidirectional"},{"name":"Cursor","native":true,"direction":"bidirectional"},{"name":"Windsurf","native":true,"direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","features":["Distributed search and analytics engine","Basic authentication, RBAC, TLS encryption","OTel, Logstash, Beats integration","Lexical and semantic search","Community forum support"],"description":"Open source, self-hosted Elasticsearch with community support","contactSales":false},{"free":false,"name":"Elastic Cloud (Managed)","features":["Production-focused support with weekend coverage","Hosted on major cloud providers","Cluster analysis and optimization guidance"],"description":"Fully managed deployment on AWS, GCP, or Azure with limited support","contactSales":false},{"free":false,"name":"Enterprise Self-Managed","features":["24/7 expert support (1-15 minute response SLA)","GDPR, HIPAA, FedRAMP compliance controls","Searchable snapshots for reduced storage costs","AI/ML features: ELSER semantic search, Jina multilingual embeddings, anomaly detection","Elastic Workflows for incident response automation","Field and document-level security","SAML/SSO and audit logging","Elastic Agent Builder for RAG applications","Third-party LLM inference management"],"description":"Self-hosted on your infrastructure with advanced security, compliance, and AI capabilities","contactSales":true}],"summary":"Free open source tier. Managed cloud from $0. Enterprise self-managed pricing available upon request.","currency":"USD","freeTier":true,"sourceUrl":"https://www.elastic.co/pricing/self-managed","retrievedAt":"2026-08-21T11:04:49.710Z","freeTrialDays":14,"billingPeriods":["month","year"]}` | - |
| pricing.free_tier | yes | - |
| pricing.model | freemium | commercial |
| pricing.price_level | low | - |
| pricing.transparent | no | - |
| reliability.sla_pct | 99.95 | - |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27001","status":"active"},{"name":"ISO 42001","status":"active"},{"name":"HIPAA","status":"active"},{"name":"TX-RAMP Level 2","level":"Level 2","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://www.elastic.co/legal/ethics-and-compliance | https://www.glean.com/platform/security |

## Capabilities (AI Enterprise Search)

| Capability | Elastic Enterprise Search | Glean |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Hybrid | Managed cloud saas |
| Source system RBAC permissions mirroring | ✓ | ✓ |
| Generative AI answer synthesis rag | ✓ | ✓ |
| Hybrid dense and sparse lexical reranking | ✓ | - |
| Pre built native crawlers for 100 plus saas apps | ✓ | ✓ |
| Multi lingual semantic understanding | ✓ | - |
| Personalization based on user department context | ✓ | ✓ |
| Optical character recognition OCR for pdfs | ✓ | - |
| Admin dashboard for search analytics and gaps | ✓ | ✓ |
| Bring your own LLM byo model support | ✓ | ✓ |
| SOC2 type ii | - | ✓ |
| HIPAA compliance for medical records | - | ✓ |
| Pricing model | Tiered cloud consumption | - |

*Source: vioscaleAI. Generated 2026-10-16T19:19:15.824Z. "-" = undocumented, not absent.*