# Dynatrace vs New Relic

**Leader by vioscaleAI score:** Dynatrace

| Attribute | Dynatrace | New Relic |
|---|---|---|
| **vioscaleAI score** | 56.8 (39% (low)) | 45.5 (67% (medium)) |
| content.faq | `[{"answer":"A monitoring and observability platform that uses artificial intelligence to provide application performance insights, distributed tracing, security threat detection, and automated incident response across cloud and enterprise environments. It is indexed under APM Tools.","source":"https://www.dynatrace.com/","question":"What is Dynatrace?","confidence":0.6},{"answer":"Dynatrace offers a free tier, so you can start without paying. Paid plans start at $0.00 per pod-hour per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.dynatrace.com/","question":"Is Dynatrace free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Dynatrace. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.dynatrace.com/","question":"What platforms does Dynatrace support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Dynatrace, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.dynatrace.com/","question":"Can Dynatrace be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Dynatrace, including Apigee, Flagsmith, Cursor, VSCode, JetBrains, Google Cloud Platform, AbuseIPDB and Google App Engine, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.dynatrace.com/","question":"What does Dynatrace integrate with?","confidence":0.6}]` | `[{"answer":"End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations. It is indexed under APM Tools.","source":"https://newrelic.com/platform/application-monitoring","question":"What is New Relic?","confidence":0.6},{"answer":"New Relic offers a free tier, so you can start without paying. Paid plans start at $0.40 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://newrelic.com/platform/application-monitoring","question":"Is New Relic free?","confidence":0.6},{"answer":"New Relic supports the web, iOS and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://newrelic.com/platform/application-monitoring","question":"What platforms does New Relic support?","confidence":0.6},{"answer":"Yes. New Relic can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://newrelic.com/platform/application-monitoring","question":"Can New Relic be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for New Relic, including Kubernetes, AWS ECS, Microsoft Azure and Docker. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://newrelic.com/platform/application-monitoring","question":"What does New Relic integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for New Relic. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as New Relic not holding them. Always confirm compliance directly before you rely on it.","source":"https://newrelic.com/trust","question":"What security certifications does New Relic have?","confidence":0.7},{"answer":"New Relic is available worldwide. The vendor is headquartered in the United States.","source":"https://newrelic.com/platform/application-monitoring","question":"Where is New Relic available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | Dynatrace is an observability platform that collects and analyzes logs, metrics, and traces from applications and infrastructure. It offers pre-built applications for security investigations, compliance management, and developer debugging, with a data lakehouse called Grail for unified data storage and analysis. | End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations. |
| features.capabilities | `{"rum":true,"hosting":"cloud","service_map":true,"otel_support":"ingest","code_profiling":true,"error_analytics":true,"anomaly_detection":true,"distributed_tracing":true,"auto_instrumentation":true}` | `{"languages":"Node.js, Ruby, Go, iOS","db_monitoring":true}` |
| integrations.count | 2 | 4 |
| integrations.list | `[{"name":"Apigee"},{"name":"Flagsmith"},{"name":"Cursor"},{"name":"VSCode"},{"name":"JetBrains"},{"name":"Google Cloud Platform"},{"name":"AbuseIPDB","native":true,"category":"security","direction":"inbound"},{"name":"Google App Engine","native":true,"category":"cloud-platform","direction":"inbound"},{"name":"APIContext","native":true,"category":"api","direction":"inbound"}]` | `[{"name":"Kubernetes"},{"name":"AWS ECS"},{"name":"Microsoft Azure"},{"name":"Docker"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"ios":true,"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Foundation & Discovery","summary":"$0.01/host/hour","features":["Host health indicators","Host and process topology","Filesystem monitoring","OS services monitoring","Log correlation in context"],"components":[{"kind":"metered","unit":"host-hour","amount":0.01,"period":"month","currency":"USD"}],"description":"Basic infrastructure monitoring and IT inventory","contactSales":false},{"free":false,"name":"Infrastructure Monitoring","summary":"$0.04/host/hour","features":["Everything in Foundation & Discovery","Process/disk/memory/network analysis","Custom metrics"],"components":[{"kind":"metered","unit":"host-hour","amount":0.04,"period":"month","currency":"USD"}],"description":"Infrastructure observability for cloud, hyperscaler, and data center","contactSales":false},{"free":false,"name":"Full-Stack Monitoring","summary":"$0.01/GiB-host/hour","features":["Everything in Infrastructure Monitoring","APM with automated root cause analysis","Code-level profiling","Kubernetes monitoring","OpenTelemetry metrics/traces","10 days trace retention (up to 10 years)"],"components":[{"kind":"metered","unit":"GiB-host-hour","amount":0.01,"period":"month","currency":"USD"}],"description":"Comprehensive observability for applications, microservices, and infrastructure","contactSales":false},{"free":false,"name":"Kubernetes Platform Monitoring","summary":"$0.002/pod/hour","features":["Kubernetes metrics and events","Health views","Resource and topology analysis","Included free with Full-Stack Monitoring"],"components":[{"kind":"metered","unit":"pod-hour","amount":0.002,"period":"month","currency":"USD"}],"description":"Visibility into Kubernetes clusters, nodes, and workloads","contactSales":false},{"free":false,"name":"Code Monitoring","summary":"$0.005/container/hour","features":["Live debugging","Non-breaking breakpoints","VS Code and JetBrains integration"],"components":[{"kind":"metered","unit":"container-hour","amount":0.005,"period":"month","currency":"USD"}],"description":"Live code troubleshooting and debugging in production","contactSales":false}],"addOns":[{"name":"Log Analytics – Pay-per-Query","components":[{"per":{"qty":1,"unit":"GiB"},"kind":"metered","amount":0.2,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.0007,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-scanned"},"kind":"metered","amount":0.0035,"currency":"USD"}]},{"name":"Log Analytics – Bundled Queries","components":[{"per":{"qty":1,"unit":"GiB"},"kind":"metered","amount":0.2,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.02,"currency":"USD"}]},{"name":"Metrics Telemetry","components":[{"per":{"qty":100000,"unit":"datapoints"},"kind":"metered","amount":0.15,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.0007,"currency":"USD"}]},{"name":"Trace Telemetry","components":[{"per":{"qty":1,"unit":"GiB"},"kind":"metered","amount":0.2,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.0007,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-scanned"},"kind":"metered","amount":0.0035,"currency":"USD"}]},{"name":"Events Telemetry","components":[{"per":{"qty":1,"unit":"GiB"},"kind":"metered","amount":0.2,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.0007,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-scanned"},"kind":"metered","amount":0.0035,"currency":"USD"}]}],"summary":"Usage-based from $0.002/pod-hour to $0.04/host-hour. Transparency emphasized; single commit with volume discounts and no overage penalties.","currency":"USD","sourceUrl":"https://www.dynatrace.com/","retrievedAt":"2026-08-05T14:07:49.569Z","startingPrice":{"amount":0.002,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free tier with 100 GB/month, 1 full platform user, unlimited basic users","features":["Access to 50+ capabilities","Automatic logs obfuscation","No credit card required"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Perpetual free tier with 100 GB/month of data ingest","contactSales":false,"includedLimits":{"basic_users":"Unlimited","data_ingest":"100 GB/month","full_platform_users":"1"}},{"free":false,"name":"Standard","summary":"$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB","features":["Ticketed support","2 business days support response SLA","SAML single sign-on","Unlimited basic users"],"minSeats":5,"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":10,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional full platform user","amount":99,"period":"month","currency":"USD"}],"description":"For small teams looking to get started with observability","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"5"}},{"free":false,"name":"Pro","summary":"$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data","features":["Unlimited full platform users","2-hour critical initial support response SLA","Data Plus eligibility","Extended data retention","Advanced admin capabilities"],"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":349,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":418.8,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"}],"description":"For teams with more than five engineers and complex workloads","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"None"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, contact sales","features":["Everything in Pro","FedRAMP Moderate and HIPAA eligibility","Priority ticket routing","1-hour critical initial support response SLA","24/7 dedicated support","Data Plus & advanced security"],"description":"For at-scale organizations with advanced security and support needs","contactSales":true,"includedLimits":{"full_platform_users":"None"}}],"addOns":[{"name":"Data Plus","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.6,"period":"month","currency":"USD"}]},{"name":"Advanced Compute"}],"summary":"From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.","currency":"USD","freeTier":true,"sourceUrl":"https://newrelic.com/platform/application-monitoring","retrievedAt":"2026-08-05T14:10:25.231Z","startingPrice":{"amount":0.4,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.fedramp | - | yes |
| security.hipaa | - | yes |
| security.trust_center | https://www.dynatrace.com/hub/detail/security-investigator/ | https://newrelic.com/blog/security/database-monitoring |

## Capabilities (APM Tools)

| Capability | Dynatrace | New Relic |
|---|:--:|:--:|
| **Instrumentation** |  |  |
| Auto-instrumentation | ✓ | - |
| Distributed tracing | ✓ | - |
| **Insight** |  |  |
| Service map | ✓ | - |
| Code / continuous profiling | ✓ | - |
| Database monitoring | - | ✓ |
| Error analytics | ✓ | - |
| Real-user monitoring | ✓ | - |
| SLO / error-budget tracking | - | - |
| **Intelligence** |  |  |
| Anomaly / root-cause AI | ✓ | - |
| **Standards** |  |  |
| OpenTelemetry support | OTLP ingest | - |
| **Core** |  |  |
| Language agents | - | Node.js, Ruby, Go, iOS |
| **Deployment** |  |  |
| Hosting | Cloud only | - |

*Source: vioscaleAI. Generated 2026-10-16T12:20:44.156Z. "-" = undocumented, not absent.*