# Dust vs Voiceflow

**Leader by vioscaleAI score:** Voiceflow

| Attribute | Dust | Voiceflow |
|---|---|---|
| **vioscaleAI score** | 51.2 (7% (low)) | 80.6 (72% (medium)) |
| content.faq | `[{"answer":"A platform that lets teams build and deploy AI agents capable of accessing company tools and data to work alongside employees on business processes. Provides security controls, audit logs, and role-based permissions for enterprise deployment. It is indexed under No Code Agent Builders.","source":"https://dust.tt","question":"What is Dust?","confidence":0.6},{"answer":"We have confirmed browser-based access to Dust. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://dust.tt","question":"What platforms does Dust support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Dust, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://dust.tt","question":"Can Dust be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for Dust, including Slack, Notion, Google Drive, GitHub, Salesforce and Zendesk. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://dust.tt","question":"What does Dust integrate with?","confidence":0.6}]` | `[{"answer":"A cloud-based platform for building and managing AI conversational agents. Teams use Voiceflow to visually design agent workflows, integrate with multiple LLM providers and third-party services, and deploy agents for customer support automation and business process orchestration. It is indexed under No Code Agent Builders.","source":"https://www.voiceflow.com/blog/zendesk-pricing","question":"What is Voiceflow?","confidence":0.6},{"answer":"We have confirmed browser-based access to Voiceflow. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.voiceflow.com/blog/zendesk-pricing","question":"What platforms does Voiceflow support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Voiceflow, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.voiceflow.com/pricing","question":"Can Voiceflow be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Voiceflow, including OpenAI, Anthropic, Zapier, Shopify, ChatGPT, Telegram, Alexa and NetSuite, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.voiceflow.com/blog/zendesk-pricing","question":"What does Voiceflow integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Voiceflow. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Voiceflow not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.voiceflow.com/legal/security","question":"What security certifications does Voiceflow have?","confidence":0.7},{"answer":"Voiceflow is available worldwide. Its primary market is the United States.","source":"https://www.voiceflow.com/pricing","question":"Where is Voiceflow available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform that lets teams build and deploy AI agents capable of accessing company tools and data to work alongside employees on business processes. Provides security controls, audit logs, and role-based permissions for enterprise deployment. | Voiceflow provides teams with visual tools to design and deploy AI agents that handle customer support conversations, integrate with existing business systems, and provide analytics on agent performance. Agents are built using workflows, language models, and custom integrations. |
| features.capabilities | `{"architecture_model":"managed_cloud_saas","multi_model_selection_openai_anthropic_local":true,"notion_google_drive_confluence_sync_connectors":true,"team_sharing_and_role_based_access_control_rbac":true}` | `{"soc2_type_ii":true,"deployment_model":"standalone_agnostic_ai_layer","architecture_model":"managed_cloud_saas","mit_or_apache_permissive_oss_license":false,"dynamic_mid_call_api_function_execution":true,"embeddable_iframe_or_chat_widget_export":true,"omnichannel_deployment_web_whatsapp_sms":true,"visual_drag_and_drop_node_canvas_builder":true,"multi_model_selection_openai_anthropic_local":true,"custom_api_tool_calling_and_webhook_execution":true,"rag_knowledge_base_document_upload_and_chunking":true,"team_sharing_and_role_based_access_control_rbac":true,"agent_memory_and_persistent_conversation_threads":true,"api_action_execution_for_refunds_and_order_updates":true,"sub_second_latency_and_interruption_barget_in_handling":true}` |
| integrations.count | 70 | 8 |
| integrations.list | `[{"name":"Slack"},{"name":"Notion"},{"name":"Google Drive"},{"name":"GitHub"},{"name":"Salesforce"},{"name":"Zendesk"}]` | `[{"name":"OpenAI"},{"name":"Anthropic"},{"name":"Zapier"},{"name":"Shopify"},{"name":"ChatGPT"},{"name":"Telegram"},{"name":"Alexa"},{"name":"NetSuite"},{"name":"Salesforce"},{"name":"n8n","native":true,"category":"workflow_automation","direction":"bidirectional"},{"name":"Pinecone","native":true,"category":"knowledge_base","direction":"bidirectional"},{"name":"Google Calendar","native":true,"category":"calendar","direction":"outbound"},{"name":"Zendesk","native":true,"category":"crm","direction":"bidirectional"},{"name":"OpenSearch","native":true,"category":"search","direction":"bidirectional"},{"name":"Google","native":true,"direction":"inbound"},{"name":"HubSpot","native":true,"category":"crm","direction":"bidirectional"},{"name":"Airtable","native":true,"category":"data","direction":"bidirectional"},{"name":"Google Sheets","native":true,"category":"data","direction":"bidirectional"},{"name":"Gmail","native":true,"category":"email","direction":"outbound"},{"name":"Twilio","native":true,"category":"sms","direction":"outbound"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | - | `{"type":"hybrid","summary":"Free trial for agencies with transparent usage-based billing; custom enterprise pricing available.","freeTier":true,"sourceUrl":"https://www.voiceflow.com/pricing","retrievedAt":"2026-10-15T15:33:38.601Z"}` |
| pricing.free_tier | - | yes |
| pricing.model | - | freemium |
| pricing.price_level | - | low |
| pricing.transparent | - | yes |
| reliability.sla_pct | - | 99.95 |
| reliability.status_page | - | yes |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO/IEC 27001:2022","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | - | https://www.voiceflow.com/legal/security |

## Capabilities (No Code Agent Builders)

| Capability | Dust | Voiceflow |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Architecture model | Managed cloud saas | Managed cloud saas |
| Rag knowledge base document upload and chunking | - | ✓ |
| Notion google drive confluence sync connectors | ✓ | - |
| Visual drag and drop node canvas builder | - | ✓ |
| Multi model selection openai anthropic local | ✓ | ✓ |
| Custom API tool calling and webhook execution | - | ✓ |
| Team sharing and role based access control RBAC | ✓ | ✓ |
| Embeddable iframe or chat widget export | - | ✓ |
| Agent memory and persistent conversation threads | - | ✓ |
| Slack or microsoft teams bot deployment | - | - |
| SOC2 type ii | - | ✓ |
| Mit or apache permissive oss license | - | ✗ |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T21:50:48.252Z. "-" = undocumented, not absent.*