# DrChrono vs Optum (Optum360)

| Attribute | DrChrono | Optum (Optum360) |
|---|---|---|
| **vioscaleAI score** | 38.4 (33% (low)) | 45.3 (7% (low)) |
| content.faq | `[{"answer":"An integrated platform for medical practices that consolidates scheduling, clinical documentation, patient engagement, billing, and revenue cycle management in a single cloud-based system with AI-driven features like automated charting and eligibility verification. It is indexed under EHR EMR.","source":"https://www.drchrono.com","question":"What is DrChrono?","confidence":0.6},{"answer":"DrChrono is a paid product; published pricing starts at $30 per provider per month. It is sold across 3 plans (Foundation, Growth and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.drchrono.com/pricing/","question":"How much does DrChrono cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to DrChrono. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.drchrono.com","question":"What platforms does DrChrono support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for DrChrono, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.drchrono.com","question":"Can DrChrono be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for DrChrono, including Quest, LabCorp, eProvider Solutions and iHCFA. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.drchrono.com/pricing/","question":"What does DrChrono integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for DrChrono. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as DrChrono not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.drchrono.com/blog/key-components-of-an-effective-revenue-cycle-management-compliance-program/","question":"What security certifications does DrChrono have?","confidence":0.7},{"answer":"DrChrono is available worldwide. Its primary market is the United States.","source":"https://www.drchrono.com/pricing/","question":"Where is DrChrono available?","confidence":0.5}]` | `[{"answer":"A comprehensive healthcare platform that combines patient care access, health management tools, pharmacy services, billing and financial management, and health information resources to make healthcare more accessible and affordable. It is indexed under Medical Billing Rcm.","source":"https://www.optum.com","question":"What is Optum (Optum360)?","confidence":0.6},{"answer":"Optum (Optum360) supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.optum.com","question":"What platforms does Optum (Optum360) support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Optum (Optum360), so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.optum.com","question":"Can Optum (Optum360) be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Optum (Optum360). Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Optum (Optum360) not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.optum.com","question":"What security certifications does Optum (Optum360) have?","confidence":0.6},{"answer":"Optum (Optum360) is available in the United States. Its primary market is the United States. The vendor is headquartered in the United States.","source":"https://www.optum.com","question":"Where is Optum (Optum360) available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An integrated platform for medical practices that consolidates scheduling, clinical documentation, patient engagement, billing, and revenue cycle management in a single cloud-based system with AI-driven features like automated charting and eligibility verification. | An integrated digital health service offering billing management, patient portal access, prescription home delivery, health savings account management, and health information resources. |
| features.capabilities | `{"pricing_model":"flat_monthly_saas","direct_edi_clearinghouse_connections":true,"era_electronic_remittance_advice_auto_posting":true,"patient_statement_generation_and_portal_payments":true,"real_time_patient_insurance_eligibility_verification":true}` | `{"hipaa_baas_business_associate_agreement":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | 4 | - |
| integrations.list | `[{"name":"Quest"},{"name":"LabCorp"},{"name":"eProvider Solutions"},{"name":"iHCFA"}]` | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Foundation","features":["EHR","Patient Engagement","Billing"],"description":"Essential EHR, patient engagement, practice management, and billing tools","contactSales":true},{"free":false,"name":"Growth","features":["Revenue Cycle Software"],"description":"Advanced features and comprehensive automated revenue cycle workflows","contactSales":true},{"free":false,"name":"Premium","features":["Advanced add-ons and AI features"],"description":"Advanced AI, premium add-ons, and enhanced tools to maximize efficiency","contactSales":true}],"sourceUrl":"https://www.drchrono.com/pricing/","retrievedAt":"2026-10-13T11:13:10.894Z"}` | - |
| pricing.free_tier | no | - |
| pricing.model | quote | - |
| pricing.price_level | unknown | - |
| pricing.starting_price | `{"amount":30,"currency":"USD"}` | - |
| pricing.transparent | no | - |
| security.hipaa | yes | yes |
| security.pci | yes | - |
| security.trust_center | https://www.drchrono.com/blog/first-step-towards-hipaa-compliance-the-security-risk-assessment/ | - |

## Capabilities (Medical Billing Rcm)

| Capability | DrChrono | Optum (Optum360) |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated claim scrubbing rules | - | - |
| Direct edi clearinghouse connections | ✓ | - |
| Icd 10 and cpt coding assistance | - | - |
| Real time patient insurance eligibility verification | ✓ | - |
| Automated denial management and appeal workflows | - | - |
| Patient statement generation and portal payments | ✓ | ✓ |
| Medicare medicaid macra mips reporting | - | - |
| Era electronic remittance advice auto posting | ✓ | - |
| HIPAA baas business associate agreement | - | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Flat monthly saas | - |

*Source: vioscaleAI. Generated 2026-10-23T07:44:34.878Z. "-" = undocumented, not absent.*