# DocuSign vs Zoho Sign

| Attribute | DocuSign | Zoho Sign |
|---|---|---|
| **vioscaleAI score** | 52.1 (73% (medium)) | 48.6 (51% (medium)) |
| content.faq | `[{"answer":"DocuSign is a cloud-based agreement management service that enables electronic signing of documents, AI-assisted contract analysis, and automated workflow orchestration. It helps organizations streamline contract creation, negotiation, renewal tracking, and compliance while integrating with business applications like Salesforce and productivity tools. It is indexed under Legal Software.","source":"https://www.docusign.com","question":"What is DocuSign?","confidence":0.6},{"answer":"DocuSign offers a free tier, so you can start without paying. Paid plans start at €8 per user per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.docusign.com","question":"Is DocuSign free?","confidence":0.6},{"answer":"We have confirmed browser-based access to DocuSign. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.docusign.com","question":"What platforms does DocuSign support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for DocuSign, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.docusign.com","question":"Can DocuSign be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for DocuSign, including Slack, Salesforce, Google Drive, Gmail, Google Sheets, Stripe, PayPal and Braintree, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.docusign.com","question":"What does DocuSign integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for DocuSign. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as DocuSign not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.docusign.com/de-de/produkte/security-appliance","question":"What security certifications does DocuSign have?","confidence":0.7},{"answer":"DocuSign is available worldwide. Its primary market is the United States.","source":"https://www.docusign.com","question":"Where is DocuSign available?","confidence":0.75}]` | `[{"answer":"A cloud-based service for creating and managing electronic signatures on business documents with legal validity in most countries. Supports qualified digital certificates, multi-signer workflows, payment collection, and compliance across borders. It is indexed under Esignature.","source":"https://www.zoho.com/sign/","question":"What is Zoho Sign?","confidence":0.6},{"answer":"Zoho Sign offers a free tier, so you can start without paying. Paid plans are also available: Free and Paid Plans. Pricing changes often, so verify at source before relying on it.","source":"https://www.zoho.com/sign/","question":"Is Zoho Sign free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zoho Sign. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.zoho.com/sign/","question":"What platforms does Zoho Sign support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoho Sign, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zoho.com/sign/","question":"Can Zoho Sign be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Zoho Sign, including REST API, Zoho CRM, Zoho Creator, Zoho Books and Zoho Catalyst. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zoho.com/sign/","question":"What does Zoho Sign integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Zoho Sign. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoho Sign not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.zoho.com/jp/compliance.html","question":"What security certifications does Zoho Sign have?","confidence":0.7},{"answer":"Zoho Sign is available worldwide. Its primary market is the United States. The vendor is headquartered in India.","source":"https://www.zoho.com/sign/","question":"Where is Zoho Sign available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | DocuSign enables organizations to sign documents electronically, manage contracts through their full lifecycle, and automate agreement workflows. The platform uses AI to analyze agreements, track key dates and obligations, and integrate with business applications. | A cloud-based service for creating and managing electronic signatures on business documents with legal validity in most countries. Supports qualified digital certificates, multi-signer workflows, payment collection, and compliance across borders. |
| features.capabilities | `{"ron":false,"qtsp":false,"soc2":false,"sso_scim":false,"ai_review":"extraction","api_access":"full","cfr_part11":false,"ediscovery":"none","esign_ueta":false,"esignature":"aes_qes","legal_hold":false,"audit_trail":true,"embedded_api":true,"product_type":"esignature","data_residency":"On-premises encryption key storage via Security Appliance; customer data center ","hipaa_available":false,"in_person_signing":false,"contract_authoring":true,"bulk_send_templates":true,"contract_repository":"ai_metadata","word_outlook_addins":false,"negotiation_redlining":true,"doc_store_integrations":true,"obligation_renewal_tracking":true}` | `{"hipaa_available":true}` |
| integrations.count | 1,000 | 5 |
| integrations.list | `[{"name":"Slack"},{"name":"Salesforce"},{"name":"Google Drive"},{"name":"Gmail"},{"name":"Google Sheets"},{"name":"Stripe"},{"name":"PayPal"},{"name":"Braintree"},{"name":"Google Mail","native":true,"direction":"bidirectional"}]` | `[{"name":"REST API"},{"name":"Zoho CRM"},{"name":"Zoho Creator"},{"name":"Zoho Books"},{"name":"Zoho Catalyst"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"IN","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free with 3 sends","features":["3 free sends","sign documents"],"description":"Limited free tier with 3 signature sends","contactSales":false,"includedLimits":{"signature_sends":"3"}},{"free":false,"name":"Paid","summary":"From €8/user/month","minSeats":1,"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":8,"period":"month","currency":"EUR"}],"description":"Higher send limits and additional features","contactSales":false}],"summary":"Free tier with 3 sends; paid plans from €8/user/month","currency":"EUR","freeTier":true,"sourceUrl":"https://www.docusign.com","retrievedAt":"2026-09-08T18:51:50.069Z","startingPrice":{"unit":"user","amount":8,"period":"month","currency":"EUR"},"billingPeriods":["month"]}` | `{"type":"freemium","plans":[{"free":true,"name":"Free","summary":"Free for up to 5 documents/month","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For individuals","contactSales":false,"includedLimits":{"documents_per_month":"5"}},{"free":false,"name":"Paid Plans","description":"For businesses","contactSales":false}],"summary":"Free tier available; paid plans at undisclosed per-user/month rate","currency":"USD","freeTier":true,"sourceUrl":"https://www.zoho.com/sign/","retrievedAt":"2026-08-19T09:04:38.317Z","freeTrialDays":14,"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.starting_price | `{"amount":8,"currency":"EUR"}` | - |
| pricing.transparent | no | - |
| reliability.status_page | yes | - |
| security.certifications | - | `[{"name":"ISO/IEC 27001","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27701","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27017","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27018","status":"active","validUntil":"2028-08-21"},{"name":"ISO 9001","status":"active","validUntil":"2029-02-02"},{"name":"ISO/IEC 20000-1","status":"active","validUntil":"2027-07-29"},{"name":"ISO 22301","status":"active","validUntil":"2026-11-20"},{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.soc2 | - | yes |
| security.trust_center | https://www.docusign.com/de-de/blog/deutsche-compliance-mit-der-eid-loesung-von-docusign-und-eid | https://www.zoho.com/compliance.html |

## Capabilities (Esignature)

| Capability | DocuSign | Zoho Sign |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Qtsp | ✗ | - |
| Esign ueta | ✗ | - |
| Cfr part11 | ✗ | - |
| Audit trail | ✓ | - |
| In person signing | ✗ | - |
| Embedded API | ✓ | - |
| Bulk send templates | ✓ | - |
| SOC2 | ✗ | - |
| HIPAA available | ✗ | ✓ |
| Ron | ✗ | - |

*Source: vioscaleAI. Generated 2026-10-16T19:19:48.528Z. "-" = undocumented, not absent.*