# Discord vs RingCentral

**Leader by vioscaleAI score:** RingCentral

| Attribute | Discord | RingCentral |
|---|---|---|
| **vioscaleAI score** | 53.2 (52% (medium)) | 75.8 (72% (medium)) |
| content.faq | `[{"answer":"A developer platform that enables creators to build automated applications and integrations, create multiplayer games and social experiences, and add voice communication and social features to existing games. It is indexed under Collaboration Software.","source":"https://discord.com","question":"What is Discord?","confidence":0.6},{"answer":"Discord offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://discord.com","question":"Is Discord free?","confidence":0.6},{"answer":"Discord supports the web, Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://discord.com","question":"What platforms does Discord support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Discord, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://discord.com","question":"Can Discord be self-hosted?","confidence":0.6},{"answer":"We have confirmed 31 integrations for Discord, including Wordle, Roll20, Rythm, Watch Together, Whiteboard, Chess In The Park, Codenames Online and Farm Merge Valley, plus 23 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://discord.com","question":"What does Discord integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Discord. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Discord not holding them. Always confirm compliance directly before you rely on it.","source":"https://discord.com/privacy","question":"What security certifications does Discord have?","confidence":0.7},{"answer":"Discord is available worldwide. The vendor is headquartered in the United States.","source":"https://discord.com","question":"Where is Discord available?","confidence":0.75}]` | `[{"answer":"A cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications. It is indexed under Collaboration Software.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"What is RingCentral?","confidence":0.6},{"answer":"RingCentral offers a free tier, so you can start without paying. Paid plans start at $20 per user per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.ringcentral.com","question":"Is RingCentral free?","confidence":0.6},{"answer":"RingCentral supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"What platforms does RingCentral support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for RingCentral, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"Can RingCentral be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for RingCentral, including Salesforce, HubSpot, Zendesk, Microsoft Teams, Google Workspace, Bullhorn, Netsuite and ServiceNow, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"What does RingCentral integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for RingCentral. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as RingCentral not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.ringcentral.com/ie/en/legal/trust-center/security/agreements.html","question":"What security certifications does RingCentral have?","confidence":0.7},{"answer":"RingCentral is available worldwide. Its primary markets are the United States, Canada, Australia, the United Kingdom, Germany and France.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"Where is RingCentral available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A set of developer tools and APIs that enable game creators to integrate voice communication, friend systems, community features, and monetization capabilities directly into their games by connecting to Discord's existing player networks and communities. | A communication platform enabling businesses to automate and analyze customer interactions through AI-powered voice, messaging, and video capabilities. It helps organizations manage communications, improve customer satisfaction, and gain insights from customer interactions at scale. |
| features.capabilities | `{"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"deployment_model":"cloud_saas","compliance_controls":true,"guest_external_access":true,"automated_workflow_bot_builders":true,"channel_based_topic_organization":true}` | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"max_participants":"up to 300 participants","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 32 | 500 |
| integrations.list | `[{"name":"Wordle"},{"name":"Roll20"},{"name":"Rythm"},{"name":"Watch Together"},{"name":"Whiteboard"},{"name":"Chess In The Park"},{"name":"Codenames Online"},{"name":"Farm Merge Valley"},{"name":"Farm Merge Valley"},{"name":"Poker Night"},{"name":"Blackjack"},{"name":"ERTH Poker"},{"name":"BattleTabs"},{"name":"Hideout"},{"name":"Lofi"},{"name":"Letter League"},{"name":"Daily Sudoku Together"},{"name":"Daily Word Wheel"},{"name":"Death by AI"},{"name":"Banana of Doom"},{"name":"The Last Show"},{"name":"MergeVille"},{"name":"Mergest Kingdom"},{"name":"Solitaire Home Story"},{"name":"Bobble League"},{"name":"Poxel.io"},{"name":"Smash Karts"},{"name":"Krunker Strike FRVR"},{"name":"Kour.io"},{"name":"Red Bull Crate Quest"},{"name":"Hex Puzzle Adventure"},{"name":"Blazing 8s"}]` | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"Microsoft Teams"},{"name":"Google Workspace"},{"name":"Bullhorn"},{"name":"Netsuite"},{"name":"ServiceNow"},{"name":"Sugar CRM"},{"name":"Dynamics"},{"name":"Microsoft 365","native":true,"category":"productivity"},{"name":"ChatGPT"},{"name":"Claude"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA","AU","GB","DE","FR","IT","ES","PT","SG"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"Nitro","contactSales":false}],"summary":"Free tier available. Nitro is a paid subscription tier.","freeTier":true,"sourceUrl":"https://discord.com","retrievedAt":"2026-08-05T14:07:29.395Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Core","summary":"$20/user/month (billed annually)","features":["Unlimited domestic calling","On-demand call recording","100 toll-free minutes","25 SMS per user per month","HD meetings (200 participants)","AI Receptionist add-on","AI Virtual Assistant","Captions & transcriptions","Notes & summaries"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":20,"period":"month","currency":"USD"}],"description":"Unify calls, meetings, and chat in an all-in-one, professional app","contactSales":false,"includedLimits":{"sms_per_user":"25/month","toll_free_minutes":"100","meeting_participants":"200"}},{"free":false,"name":"Advanced","summary":"$25/user/month (billed annually)","features":["Everything in Core","CRM integrations","Connect multiple sites","Core reporting and insights","1000 toll-free minutes","100 SMS per user per month","AI Receptionist add-on","AI Virtual Assistant","AI Writer","Captions & transcriptions","Notes & summaries"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"USD"}],"description":"Connect teams across locations and improve customer engagement","contactSales":false,"includedLimits":{"sms_per_user":"100/month","toll_free_minutes":"1000"}},{"free":false,"name":"Ultra","summary":"$35/user/month (billed annually)","features":["Everything in Advanced","10000 toll-free minutes","200 SMS per user per month","RingCentral Webinar","Historical and real-time insights","Unlimited storage","Device analytics & alerts","All AI Virtual Assistant features"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":35,"period":"month","currency":"USD"}],"description":"Engage audiences at scale, backed by deep business insights","contactSales":false,"includedLimits":{"sms_per_user":"200/month","toll_free_minutes":"10000"}},{"free":false,"name":"Customer Engagement Bundle","summary":"Custom pricing","features":["Everything in Ultra","Business SMS Booster","Call Queues Booster"],"description":"Orchestrate faster, consistent service with connected voice & SMS","contactSales":true}],"addOns":[{"name":"AI Receptionist (AIR)"}],"summary":"From $20/user/month (billed annually). Free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.ringcentral.com","retrievedAt":"2026-08-03T14:28:56.383Z","startingPrice":{"amount":20,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.999 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (Collaboration Software)

| Capability | Discord | RingCentral |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | - | - |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✓ |
| Recording / transcription | - | Recording + AI notes |
| **Security** |  |  |
| End-to-end encryption | - | - |
| SSO / SCIM | - | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | up to 300 participants |
| **Ecosystem** |  |  |
| App marketplace | ✓ | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T08:16:01.846Z. "-" = undocumented, not absent.*