# Dialpad Meetings vs Zoom

| Attribute | Dialpad Meetings | Zoom |
|---|---|---|
| **vioscaleAI score** | 62.5 (74% (medium)) | 64.4 (72% (medium)) |
| content.faq | `[{"answer":"Dialpad Meetings is a video conferencing platform offering one-click browser-based joining, live AI-powered transcription, automatic note-taking, and meeting summaries. It supports up to 1,500 participants and integrates with calendar and productivity tools. It is indexed under Video Conferencing.","source":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","question":"What is Dialpad Meetings?","confidence":0.6},{"answer":"Dialpad Meetings offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","question":"Is Dialpad Meetings free?","confidence":0.6},{"answer":"Dialpad Meetings supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","question":"What platforms does Dialpad Meetings support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Dialpad Meetings, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","question":"Can Dialpad Meetings be self-hosted?","confidence":0.6},{"answer":"We have confirmed 27 integrations for Dialpad Meetings, including Salesforce, HubSpot, Zendesk, ServiceNow, Zoho CRM, Google Calendar, Google Workspace and Microsoft 365, plus 19 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","question":"What does Dialpad Meetings integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Dialpad Meetings. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Dialpad Meetings not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.dialpad.com/trust/","question":"What security certifications does Dialpad Meetings have?","confidence":0.7},{"answer":"Dialpad Meetings is available worldwide. The vendor is headquartered in the United States.","source":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","question":"Where is Dialpad Meetings available?","confidence":0.75}]` | `[{"answer":"Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. It is indexed under Collaboration Software.","source":"https://zoom.us/pricing/education","question":"What is Zoom?","confidence":0.6},{"answer":"Zoom offers a free tier, so you can start without paying. Paid plans are also available: School and Campus, School and Campus Plus and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://zoom.us/pricing/education","question":"Is Zoom free?","confidence":0.6},{"answer":"Zoom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zoom.us/pricing/education","question":"What platforms does Zoom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://zoom.us/pricing/education","question":"Can Zoom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoom, including Skype for Business (Lync), Learning Tools Interoperability (LTI) and Third-party applications via App Marketplace. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zoom.us/pricing/education","question":"What does Zoom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Zoom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoom not holding them. Always confirm compliance directly before you rely on it.","source":"https://explore.zoom.us/de/trust/resources/vendor-relations/","question":"What security certifications does Zoom have?","confidence":0.7},{"answer":"Zoom is available worldwide. Its primary markets are the United States and Canada.","source":"https://zoom.us/pricing/education","question":"Where is Zoom available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A browser-based video conferencing platform featuring automatic meeting transcriptions, AI-generated action items, and seamless calendar integration for hybrid teams. | A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments. |
| features.capabilities | `{"soc2":true,"sso_saml":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"webinar_mode":true,"hipaa_available":true,"live_transcription":true}` | `{"soc2":true,"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"webinar_mode":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"hipaa_available":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 19 | 2 |
| integrations.list | `[{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"HubSpot","native":true,"category":"crm"},{"name":"Zendesk","category":"customer support"},{"name":"ServiceNow","category":"itsm"},{"name":"Zoho CRM","category":"crm"},{"name":"Google Calendar","category":"calendar"},{"name":"Google Workspace","category":"productivity"},{"name":"Microsoft 365","category":"productivity"},{"name":"Calendly","category":"scheduling"},{"name":"Okta","category":"identity"},{"name":"Azure","category":"identity"},{"name":"OneLogin","category":"identity"},{"name":"Bullhorn","category":"recruiting"},{"name":"Clio","category":"legal"},{"name":"Epic","category":"healthcare"},{"name":"Athena","category":"healthcare"},{"name":"Oracle Cerner","category":"healthcare"},{"name":"ConnectWise","category":"it management"},{"name":"NetSuite","category":"erp"},{"name":"JobDiva","category":"recruiting"},{"name":"Filevine","category":"legal"},{"name":"WhatsApp","category":"messaging"},{"name":"Facebook Messenger","category":"messaging"},{"name":"Instagram DMs","category":"messaging"},{"name":"Email","category":"messaging"},{"name":"SMS","category":"messaging"},{"name":"Microsoft Intune","category":"device management"},{"name":"Microsoft Teams"},{"name":"Yealink"},{"name":"VIN"},{"name":"LeadDocket"},{"name":"Gmail","native":true,"category":"email"}]` | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"},{"name":"Microsoft 365","native":true},{"name":"Google","native":true}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free"}],"addOns":[{"name":"Large Meetings"}],"freeTier":true,"sourceUrl":"https://www.dialpad.com/meetings/","retrievedAt":"2026-09-16T15:22:12.977Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.transparent | no | no |
| reliability.sla_pct | 100 | 99.99 |
| reliability.status_page | - | yes |
| security.certifications | `[{"name":"SOC 2 Type II","status":"active"},{"name":"ISO 27001:2022","status":"active"},{"name":"ISO 27017:2015","status":"active"},{"name":"ISO 27018:2019","status":"active"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27701","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | https://www.dialpad.com/trust/ | https://explore.zoom.us/de/trust/resources/vendor-relations/ |

## Capabilities (Video Conferencing)

| Capability | Dialpad Meetings | Zoom |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | ✓ | ✓ |
| Live transcription | ✓ | - |
| AI assistant | ✓ | ✓ |
| Breakout rooms | - | - |
| Browser join | ✓ | ✓ |
| Pstn dial in | ✓ | ✓ |
| Virtual backgrounds | - | - |
| SSO SAML | ✓ | - |
| HIPAA available | ✓ | ✓ |
| SOC2 | ✓ | ✓ |
| Open source | - | - |

*Source: vioscaleAI. Generated 2026-10-16T03:57:17.582Z. "-" = undocumented, not absent.*