# Datadog APM vs New Relic

**Leader by vioscaleAI score:** Datadog APM

| Attribute | Datadog APM | New Relic |
|---|---|---|
| **vioscaleAI score** | 53.8 (61% (medium)) | 45.5 (67% (medium)) |
| content.faq | `[{"answer":"An observability platform providing code-level distributed tracing across web and mobile frontends, backend services, and databases. Correlates traces with logs, metrics, real-user monitoring data, and security signals to enable teams to detect root causes quickly and optimize application performance. It is indexed under APM Tools.","source":"https://www.datadoghq.com/product/apm/","question":"What is Datadog APM?","confidence":0.6},{"answer":"Datadog APM supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.datadoghq.com/product/apm/","question":"What platforms does Datadog APM support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Datadog APM, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.datadoghq.com/product/apm/","question":"Can Datadog APM be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Datadog APM, including Google Vertex AI, Google Cloud Security Command Center, Google Cloud SQL, Google Cloud Run and Google Cloud Dataflow. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.datadoghq.com/product/apm/","question":"What does Datadog APM integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Datadog APM. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Datadog APM not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.datadoghq.com/security","question":"What security certifications does Datadog APM have?","confidence":0.7},{"answer":"Datadog APM is available worldwide. The vendor is headquartered in the United States.","source":"https://www.datadoghq.com/product/apm/","question":"Where is Datadog APM available?","confidence":0.75}]` | `[{"answer":"End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations. It is indexed under APM Tools.","source":"https://newrelic.com/platform/application-monitoring","question":"What is New Relic?","confidence":0.6},{"answer":"New Relic offers a free tier, so you can start without paying. Paid plans start at $0.40 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://newrelic.com/platform/application-monitoring","question":"Is New Relic free?","confidence":0.6},{"answer":"New Relic supports the web, iOS and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://newrelic.com/platform/application-monitoring","question":"What platforms does New Relic support?","confidence":0.6},{"answer":"Yes. New Relic can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://newrelic.com/platform/application-monitoring","question":"Can New Relic be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for New Relic, including Kubernetes, AWS ECS, Microsoft Azure and Docker. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://newrelic.com/platform/application-monitoring","question":"What does New Relic integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for New Relic. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as New Relic not holding them. Always confirm compliance directly before you rely on it.","source":"https://newrelic.com/trust","question":"What security certifications does New Relic have?","confidence":0.7},{"answer":"New Relic is available worldwide. The vendor is headquartered in the United States.","source":"https://newrelic.com/platform/application-monitoring","question":"Where is New Relic available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A monitoring and observability service that provides real-time visibility into application performance, user experience, network activity, and logs through unified monitoring, analytics, and AI-powered investigation capabilities. | End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations. |
| features.capabilities | `{"rum":true,"hosting":"cloud","service_map":true,"otel_support":"native","slo_tracking":true,"db_monitoring":true,"code_profiling":true,"error_analytics":true,"anomaly_detection":true,"distributed_tracing":true,"auto_instrumentation":true}` | `{"languages":"Node.js, Ruby, Go, iOS","db_monitoring":true}` |
| integrations.count | 35 | 4 |
| integrations.list | `[{"name":"Google Vertex AI"},{"name":"Google Cloud Security Command Center"},{"name":"Google Cloud SQL"},{"name":"Google Cloud Run"},{"name":"Google Cloud Dataflow"}]` | `[{"name":"Kubernetes"},{"name":"AWS ECS"},{"name":"Microsoft Azure"},{"name":"Docker"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"cli":true,"ios":true,"web":true}` |
| pricing | `{"type":"subscription","summary":"Free trial available","sourceUrl":"https://www.datadoghq.com/product/apm/","retrievedAt":"2026-10-13T10:35:00.390Z"}` | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free tier with 100 GB/month, 1 full platform user, unlimited basic users","features":["Access to 50+ capabilities","Automatic logs obfuscation","No credit card required"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Perpetual free tier with 100 GB/month of data ingest","contactSales":false,"includedLimits":{"basic_users":"Unlimited","data_ingest":"100 GB/month","full_platform_users":"1"}},{"free":false,"name":"Standard","summary":"$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB","features":["Ticketed support","2 business days support response SLA","SAML single sign-on","Unlimited basic users"],"minSeats":5,"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":10,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional full platform user","amount":99,"period":"month","currency":"USD"}],"description":"For small teams looking to get started with observability","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"5"}},{"free":false,"name":"Pro","summary":"$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data","features":["Unlimited full platform users","2-hour critical initial support response SLA","Data Plus eligibility","Extended data retention","Advanced admin capabilities"],"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":349,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":418.8,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"}],"description":"For teams with more than five engineers and complex workloads","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"None"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, contact sales","features":["Everything in Pro","FedRAMP Moderate and HIPAA eligibility","Priority ticket routing","1-hour critical initial support response SLA","24/7 dedicated support","Data Plus & advanced security"],"description":"For at-scale organizations with advanced security and support needs","contactSales":true,"includedLimits":{"full_platform_users":"None"}}],"addOns":[{"name":"Data Plus","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.6,"period":"month","currency":"USD"}]},{"name":"Advanced Compute"}],"summary":"From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.","currency":"USD","freeTier":true,"sourceUrl":"https://newrelic.com/platform/application-monitoring","retrievedAt":"2026-08-05T14:10:25.231Z","startingPrice":{"amount":0.4,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.fedramp | - | yes |
| security.gdpr | yes | - |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | - | https://newrelic.com/blog/security/database-monitoring |

## Capabilities (APM Tools)

| Capability | Datadog APM | New Relic |
|---|:--:|:--:|
| **Instrumentation** |  |  |
| Auto-instrumentation | ✓ | - |
| Distributed tracing | ✓ | - |
| **Insight** |  |  |
| Service map | ✓ | - |
| Code / continuous profiling | ✓ | - |
| Database monitoring | ✓ | ✓ |
| Error analytics | ✓ | - |
| Real-user monitoring | ✓ | - |
| SLO / error-budget tracking | ✓ | - |
| **Intelligence** |  |  |
| Anomaly / root-cause AI | ✓ | - |
| **Standards** |  |  |
| OpenTelemetry support | OTel-native | - |
| **Core** |  |  |
| Language agents | - | Node.js, Ruby, Go, iOS |
| **Deployment** |  |  |
| Hosting | Cloud only | - |

*Source: vioscaleAI. Generated 2026-10-16T21:00:19.730Z. "-" = undocumented, not absent.*