# Daily vs Twilio

**Leader by vioscaleAI score:** Daily

| Attribute | Daily | Twilio |
|---|---|---|
| **vioscaleAI score** | 82.9 (71% (medium)) | 57.5 (65% (medium)) |
| content.faq | `[{"answer":"WebRTC platform providing ultra-low latency communication infrastructure for developers to build video calls, voice conversations, and AI agents at global scale. Offers enterprise-grade reliability, compliance certifications, and cloud recording and streaming capabilities. It is indexed under Communication APIs.","source":"https://www.daily.co/pricing/video-sdk/","question":"What is Daily?","confidence":0.6},{"answer":"Daily is open source, so it can be self-hosted and used at no licence cost. A commercial or hosted edition starts at $0.00. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.daily.co/pricing/video-sdk/","question":"Is Daily free to use?","confidence":0.6},{"answer":"Daily supports macOS and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.daily.co","question":"What platforms does Daily support?","confidence":0.6},{"answer":"Yes. Daily can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.daily.co","question":"Can Daily be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for Daily, including Deepgram, Krisp, Mediasoup, GStreamer, Pipecat and Silero. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.daily.co","question":"What does Daily integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Daily. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Daily not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.daily.co/products/security-at-daily/","question":"What security certifications does Daily have?","confidence":0.7}]` | `[{"answer":"A voice platform that lets developers build custom calling applications with pay-as-you-go pricing, including call recording, real-time transcription, voice intelligence analysis, and conference features. It is indexed under Communication APIs.","source":"https://www.twilio.com/de-de/voice/pricing/vi","question":"What is Twilio?","confidence":0.6},{"answer":"Twilio offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.twilio.com/de-de/user-authentication-identity/pricing","question":"Is Twilio free?","confidence":0.6},{"answer":"Twilio supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.twilio.com/de-de/user-authentication-identity/pricing","question":"What platforms does Twilio support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Twilio, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.twilio.com/de-de/user-authentication-identity/pricing","question":"Can Twilio be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Twilio. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Twilio not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.twilio.com/de-de/security/vulnerability-disclosure-program","question":"What security certifications does Twilio have?","confidence":0.7},{"answer":"Twilio is available worldwide. Its primary markets are the United States, Canada and the United Kingdom.","source":"https://www.twilio.com/de-de/voice/pricing/vi","question":"Where is Twilio available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | WebRTC platform providing ultra-low latency communication infrastructure for developers to build video calls, voice conversations, and AI agents at global scale. Offers enterprise-grade reliability, compliance certifications, and cloud recording and streaming capabilities. | A voice platform that lets developers build custom calling applications with pay-as-you-go pricing, including call recording, real-time transcription, voice intelligence analysis, and conference features. |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"rcs":true,"sms":true,"chat":false,"email":true,"video":false,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":false,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` |
| integrations.count | 2 | - |
| integrations.list | `[{"name":"Deepgram"},{"name":"Krisp"},{"name":"Mediasoup"},{"name":"GStreamer"},{"name":"Pipecat","native":true,"category":"framework","direction":"outbound"},{"name":"Silero","native":true,"direction":"bidirectional"}]` | - |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free","features":["10,000 free video and audio call minutes per month","Regional media zones","IP allowlist"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"video_and_audio_minutes":"10,000/mo"}},{"free":false,"name":"Usage-based","summary":"From $0.004/participant-minute for video calls with automatic volume discounts","features":["Video calls at $0.004/participant-minute","Audio-only at $0.00099/participant-minute","Cloud recording, streaming, SIP/PSTN dial-in/out","Automatic volume discounts up to 45%","Transcription services"],"components":[{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.004,"currency":"USD"},{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.00099,"currency":"USD"},{"per":{"qty":1,"unit":"recorded-minute"},"kind":"metered","amount":0.01349,"currency":"USD"},{"per":{"qty":1,"unit":"encoded-minute"},"kind":"metered","amount":0.015,"currency":"USD"},{"per":{"qty":1,"unit":"encoded-minute"},"kind":"metered","amount":0.03,"currency":"USD"},{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.0059,"currency":"USD"}],"contactSales":false}],"addOns":[{"name":"Advanced Firewall Control","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Healthcare (HIPAA + BAA)","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Advanced Insights","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Noise cancellation (Krisp)","components":[{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.0002,"currency":"USD"}]}],"summary":"Free tier includes 10,000 minutes/month. Pay-as-you-go pricing starts at $0.004/participant-minute for video with automatic volume discounts up to 45%.","currency":"USD","freeTier":true,"sourceUrl":"https://www.daily.co/pricing/video-sdk/","retrievedAt":"2026-08-13T22:22:49.222Z","startingPrice":{"amount":0.00099,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","summary":"Pay-as-you-go pricing. Free tier available.","freeTier":true,"sourceUrl":"https://www.twilio.com/de-de/user-authentication-identity/pricing","retrievedAt":"2026-08-14T15:21:40.902Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | - |

## Capabilities (Communication APIs)

| Capability | Daily | Twilio |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | ✓ |
| Voice | ✓ | ✓ |
| WhatsApp | - | ✓ |
| RCS | - | ✓ |
| Transactional email | - | ✓ |
| Video / real-time | ✓ | ✗ |
| In-app chat | ✓ | ✗ |
| Verify / OTP / 2FA | - | ✗ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:04:59.850Z. "-" = undocumented, not absent.*