# Daily vs Sinch

**Leader by vioscaleAI score:** Daily

| Attribute | Daily | Sinch |
|---|---|---|
| **vioscaleAI score** | 82.9 (71% (medium)) | 77.9 (68% (medium)) |
| content.faq | `[{"answer":"WebRTC platform providing ultra-low latency communication infrastructure for developers to build video calls, voice conversations, and AI agents at global scale. Offers enterprise-grade reliability, compliance certifications, and cloud recording and streaming capabilities. It is indexed under Communication APIs.","source":"https://www.daily.co/pricing/video-sdk/","question":"What is Daily?","confidence":0.6},{"answer":"Daily is open source, so it can be self-hosted and used at no licence cost. A commercial or hosted edition starts at $0.00. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.daily.co/pricing/video-sdk/","question":"Is Daily free to use?","confidence":0.6},{"answer":"Daily supports macOS and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.daily.co","question":"What platforms does Daily support?","confidence":0.6},{"answer":"Yes. Daily can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.daily.co","question":"Can Daily be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for Daily, including Deepgram, Krisp, Mediasoup, GStreamer, Pipecat and Silero. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.daily.co","question":"What does Daily integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Daily. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Daily not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.daily.co/products/security-at-daily/","question":"What security certifications does Daily have?","confidence":0.7}]` | `[{"answer":"A unified platform providing enterprise-grade messaging, voice, and email capabilities with built-in delivery, compliance, and fraud protection. Offers both developer APIs and ready-made applications for marketing, notifications, identity verification, and customer support. It is indexed under Communication APIs.","source":"https://www.sinch.com","question":"What is Sinch?","confidence":0.6},{"answer":"Sinch offers a free tier, so you can start without paying. Paid plans start at $0.01. Pricing changes often, so verify at source before relying on it.","source":"https://www.sinch.com","question":"Is Sinch free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Sinch. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.sinch.com","question":"What platforms does Sinch support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Sinch, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.sinch.com","question":"Can Sinch be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for Sinch, including Genesys, 3CX, Adobe, Emarsys, SAP, HubSpot, Shopify and Mailjet, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.sinch.com","question":"What does Sinch integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Sinch. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Sinch not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.sinch.com/security","question":"What security certifications does Sinch have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | WebRTC platform providing ultra-low latency communication infrastructure for developers to build video calls, voice conversations, and AI agents at global scale. Offers enterprise-grade reliability, compliance certifications, and cloud recording and streaming capabilities. | A communications platform providing APIs for sending SMS messages, making voice calls, sending emails, and verifying user identities with enterprise-grade infrastructure spanning 60+ countries and 99.99% uptime. |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":false}` |
| integrations.count | 2 | 13 |
| integrations.list | `[{"name":"Deepgram"},{"name":"Krisp"},{"name":"Mediasoup"},{"name":"GStreamer"},{"name":"Pipecat","native":true,"category":"framework","direction":"outbound"},{"name":"Silero","native":true,"direction":"bidirectional"}]` | `[{"name":"Genesys"},{"name":"3CX"},{"name":"Adobe"},{"name":"Emarsys"},{"name":"SAP"},{"name":"HubSpot"},{"name":"Shopify"},{"name":"Mailjet"},{"name":"Mailgun"},{"name":"SimpleTexting"},{"name":"ClickSend"},{"name":"Chatlayer"},{"name":"Contact Pro"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free","features":["10,000 free video and audio call minutes per month","Regional media zones","IP allowlist"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"video_and_audio_minutes":"10,000/mo"}},{"free":false,"name":"Usage-based","summary":"From $0.004/participant-minute for video calls with automatic volume discounts","features":["Video calls at $0.004/participant-minute","Audio-only at $0.00099/participant-minute","Cloud recording, streaming, SIP/PSTN dial-in/out","Automatic volume discounts up to 45%","Transcription services"],"components":[{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.004,"currency":"USD"},{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.00099,"currency":"USD"},{"per":{"qty":1,"unit":"recorded-minute"},"kind":"metered","amount":0.01349,"currency":"USD"},{"per":{"qty":1,"unit":"encoded-minute"},"kind":"metered","amount":0.015,"currency":"USD"},{"per":{"qty":1,"unit":"encoded-minute"},"kind":"metered","amount":0.03,"currency":"USD"},{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.0059,"currency":"USD"}],"contactSales":false}],"addOns":[{"name":"Advanced Firewall Control","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Healthcare (HIPAA + BAA)","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Advanced Insights","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Noise cancellation (Krisp)","components":[{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.0002,"currency":"USD"}]}],"summary":"Free tier includes 10,000 minutes/month. Pay-as-you-go pricing starts at $0.004/participant-minute for video with automatic volume discounts up to 45%.","currency":"USD","freeTier":true,"sourceUrl":"https://www.daily.co/pricing/video-sdk/","retrievedAt":"2026-08-13T22:22:49.222Z","startingPrice":{"amount":0.00099,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"Voice API Calling","summary":"From $0.01/minute for outbound calls","features":["Domestic calling in 60+ countries","International calling","In-app calling","SIP interface","Call recording","Transcription","Text to speech","IVR menus","Number masking","Answering machine detection"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.01,"currency":"USD"}],"description":"Pay-as-you-go voice calling with transparent per-minute pricing","contactSales":false},{"free":true,"name":"Phone Numbers","summary":"Setup: $0.00, Monthly: $0.00","features":["Receive calls","Domestic calling"],"components":[{"kind":"one_time","amount":0,"currency":"USD"},{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Local business phone numbers","contactSales":false}],"summary":"Pay-as-you-go from $0.01/minute for voice calls. Free trial available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.sinch.com","retrievedAt":"2026-08-05T14:24:33.982Z","startingPrice":{"amount":0.01,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.99 | 99.99 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | yes |
| security.soc2 | yes | yes |

## Capabilities (Communication APIs)

| Capability | Daily | Sinch |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | ✓ |
| Voice | ✓ | ✓ |
| WhatsApp | - | ✓ |
| RCS | - | ✓ |
| Transactional email | - | ✓ |
| Video / real-time | ✓ | ✓ |
| In-app chat | ✓ | ✓ |
| Verify / OTP / 2FA | - | ✓ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✗ |

*Source: vioscaleAI. Generated 2026-10-16T18:06:50.995Z. "-" = undocumented, not absent.*