# Culture Amp vs Medallia Employee Experience

| Attribute | Culture Amp | Medallia Employee Experience |
|---|---|---|
| **vioscaleAI score** | 43.2 (52% (medium)) | 41.1 (46% (low)) |
| content.faq | `[{"answer":"Culture Amp combines employee engagement surveys, performance management, and career development tools in a single cloud platform. Using AI coaching and people science insights, it helps organizations drive manager effectiveness, employee growth, and better business outcomes through data-driven people decisions. It is indexed under Employee Engagement.","source":"https://www.cultureamp.com/platform/plans-and-pricing","question":"What is Culture Amp?","confidence":0.6},{"answer":"Culture Amp is sold across 3 plans: Small and medium sized organizations, Mid-market and Enterprise. We have not confirmed a published price for every tier. There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.cultureamp.com/platform/plans-and-pricing","question":"How much does Culture Amp cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Culture Amp. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.cultureamp.com/platform/plans-and-pricing","question":"What platforms does Culture Amp support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Culture Amp, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.cultureamp.com/platform/plans-and-pricing","question":"Can Culture Amp be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Culture Amp, including Slack, Microsoft Teams, LifeLabs Learning, Go1 and Pave. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.cultureamp.com/platform/plans-and-pricing","question":"What does Culture Amp integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Culture Amp. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Culture Amp not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.cultureamp.com/company/trust","question":"What security certifications does Culture Amp have?","confidence":0.7}]` | `[{"answer":"A platform for gathering employee feedback through surveys, listening tools, and messaging channels, then using AI-powered analytics to identify trends, detect engagement issues, and surface actionable recommendations for improving employee experience. It is indexed under Employee Engagement.","source":"https://www.medallia.com/solutions/employee-experience/","question":"What is Medallia Employee Experience?","confidence":0.6},{"answer":"Medallia Employee Experience offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.medallia.com/solutions/employee-experience/","question":"Is Medallia Employee Experience free?","confidence":0.6},{"answer":"Medallia Employee Experience is available worldwide. Its primary market is the United States.","source":"https://www.medallia.com/solutions/employee-experience/","question":"Where is Medallia Employee Experience available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | - |
| description.long | Software that helps organizations collect employee feedback through surveys, analyze responses to understand workplace sentiment and performance drivers, and guide managers in implementing improvement actions through AI-powered recommendations. | A platform for gathering employee feedback through surveys, listening tools, and messaging channels, then using AI-powered analytics to identify trends, detect engagement issues, and surface actionable recommendations for improving employee experience. |
| features.capabilities | `{"iso_27001":true,"hris_demographic_org_chart_sync":true,"frequent_pulse_survey_automation":true,"nlp_free_text_sentiment_analysis":true,"industry_benchmarking_comparisons":true,"slack_teams_native_survey_delivery":true,"manager_action_plan_recommendations":true,"diversity_equity_inclusion_dei_templates":true}` | - |
| integrations.count | 3 | 1 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"LifeLabs Learning"},{"name":"Go1"},{"name":"Pave","native":true,"category":"compensation"},{"name":"Claude","native":true},{"name":"ChatGPT","native":true}]` | `[{"name":"Slack"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | - |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Small and medium sized organizations","features":["Group Customer Success support","On-demand resources for Culture Amp training"],"commitment":"annual","description":"<200 employees","contactSales":false},{"free":false,"name":"Mid-market","features":["One-on-One Customer Success partnership","Expert project management with Implementation"],"minSeats":200,"commitment":"annual","description":"200-999 employees","contactSales":false},{"free":false,"name":"Enterprise","features":["Manager & executive trainings","Results call with People Scientist","One-on-one coaching","Pre-launch review","24/5 Chat and email support"],"minSeats":1000,"commitment":"annual","description":"1000+ employees","contactSales":true}],"addOns":[{"name":"People Science Consulting"}],"freeTier":false,"sourceUrl":"https://www.cultureamp.com/platform/plans-and-pricing","retrievedAt":"2026-09-05T16:16:05.240Z","billingPeriods":["year"]}` | `{"type":"subscription","addOns":[{"name":"SMS Messaging","components":[{"per":{"qty":1,"unit":"message"},"kind":"per_unit","amount":0.04,"currency":"USD"},{"kind":"fixed","amount":35,"period":"month","currency":"USD"}]}],"summary":"Free tier available. Usage-based SMS add-ons from $0.04 per message or $35/month plans.","currency":"USD","freeTier":true,"sourceUrl":"https://www.medallia.com/solutions/employee-experience/","retrievedAt":"2026-08-19T09:08:34.012Z"}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | no | no |
| security.certifications | `[{"name":"SOC 2 Type I","level":"Type I","status":"active"},{"name":"ISO 27001","status":"active"}]` | - |
| security.gdpr | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://www.cultureamp.com/company/trust | - |

## Capabilities (Employee Engagement)

| Capability | Culture Amp | Medallia Employee Experience |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Frequent pulse survey automation | ✓ | - |
| Enps employee net promoter score | - | - |
| Anonymous two way messaging | - | - |
| NLP free text sentiment analysis | ✓ | - |
| Industry benchmarking comparisons | ✓ | - |
| Manager action plan recommendations | ✓ | - |
| Diversity equity inclusion dei templates | ✓ | - |
| Slack teams native survey delivery | ✓ | - |
| HRIS demographic org chart sync | ✓ | - |
| SOC2 type ii | - | - |
| ISO 27001 | ✓ | - |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T19:06:58.837Z. "-" = undocumented, not absent.*