# Copper vs Salesforce Sales Cloud

**Leader by vioscaleAI score:** Copper

| Attribute | Copper | Salesforce Sales Cloud |
|---|---|---|
| **vioscaleAI score** | 67 (54% (medium)) | 41.3 (59% (medium)) |
| content.faq | `[{"answer":"Copper is a CRM platform built specifically for service businesses. It helps you centralize customer contacts, manage sales opportunities, track projects, and maintain detailed relationship histories in a single system.","source":"https://www.copper.com","question":"What type of business is Copper designed for?","confidence":0.9},{"answer":"Copper is deeply integrated with Gmail and Google Workspace, letting you manage customer communication and scheduling without leaving your existing tools. It also connects with Google Calendar and LinkedIn for expanded functionality.","source":"https://www.copper.com","question":"How well does Copper integrate with Gmail and Google Workspace?","confidence":0.95},{"answer":"Beyond Google tools, Copper integrates with QuickBooks for accounting, PandaDoc and DocuSign for document workflows, and LinkedIn for professional networking. This covers seven key integrations designed to reduce tool-switching.","source":"https://www.copper.com","question":"What other business tools does Copper connect to?","confidence":0.95},{"answer":"Yes, Copper includes a mobile application so you can access customer records, manage deals, and stay on top of customer relationships from your phone or tablet.","source":"https://www.copper.com","question":"Does Copper have a mobile app?","confidence":0.95},{"answer":"Copper provides contact and company management, sales pipeline management, email integration, marketing and workflow automation, forecasting, reporting dashboards, mobile access, and API connectivity for custom integrations.","source":"https://www.copper.com","question":"What core features does Copper offer?","confidence":0.9},{"answer":"Copper is a cloud-based web application accessible through your browser. There is no software to install or servers to maintain—you simply log in from any device.","source":"https://www.copper.com","question":"How is Copper deployed and accessed?","confidence":0.95},{"answer":"Yes, Copper provides API access that allows you to build custom integrations and automate workflows with applications not covered by its pre-built connectors.","source":"https://www.copper.com","question":"Can I integrate Copper with tools outside the standard integrations?","confidence":0.9},{"answer":"Copper operates on a commercial cloud subscription model. For current pricing details and available plan options, contact Copper directly or visit their website.","source":"https://www.copper.com","question":"What pricing model does Copper use?","confidence":0.75}]` | `[{"answer":"A comprehensive sales management platform that helps teams manage leads, accounts, contacts, and opportunities with built-in AI, email synchronization, forecasting, and reporting. Includes mobile access, customizable workflows, and native integrations with collaboration and analytics tools. It is indexed under CRM Software.","source":"https://www.salesforce.com/sales/pricing/","question":"What is Salesforce Sales Cloud?","confidence":0.6},{"answer":"Salesforce Sales Cloud is a paid product; published pricing starts at $25 per user per month. It is sold across 4 plans (Starter Plus, Pro Suite, Advanced and Max). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.salesforce.com/sales/pricing/","question":"How much does Salesforce Sales Cloud cost?","confidence":0.6},{"answer":"Salesforce Sales Cloud supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.salesforce.com/sales/pricing/","question":"What platforms does Salesforce Sales Cloud support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Salesforce Sales Cloud, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.salesforce.com/sales/pricing/","question":"Can Salesforce Sales Cloud be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Salesforce Sales Cloud, including MuleSoft, Slack, Informatica and Tableau. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.salesforce.com/sales/pricing/","question":"What does Salesforce Sales Cloud integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Salesforce Sales Cloud. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Salesforce Sales Cloud not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.salesforce.com/artificial-intelligence/trusted-ai/","question":"What security certifications does Salesforce Sales Cloud have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A customer relationship management system designed for service and sales businesses. It embeds CRM capabilities into Gmail, Google Calendar, and other workplace tools, allowing teams to manage leads, track pipeline opportunities, automate workflows, and maintain customer interactions within their existing workflow. | A comprehensive sales management platform that helps teams manage leads, accounts, contacts, and opportunities with built-in AI, email synchronization, forecasting, and reporting. Includes mobile access, customizable workflows, and native integrations with collaboration and analytics tools. |
| features.capabilities | `{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` | `{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` |
| integrations.count | 28 | 7 |
| integrations.list | `[{"name":"Gmail"},{"name":"Google Calendar"},{"name":"Google Contacts"},{"name":"Google Drive"},{"name":"Google Sheets"},{"name":"Looker Studio"},{"name":"LinkedIn"},{"name":"Slack"},{"name":"MailChimp"},{"name":"QuickBooks"},{"name":"DocuSign"},{"name":"PandaDocs"},{"name":"Zoom"},{"name":"JustCall"},{"name":"RingCentral"},{"name":"Zendesk"},{"name":"Zapier"},{"name":"Typeform"},{"name":"Dropbox"},{"name":"Trello"},{"name":"Shopify"},{"name":"Squarespace"},{"name":"Notion"},{"name":"Jira"},{"name":"Chargebee"},{"name":"Gong"},{"name":"CallHippo"},{"name":"Flodesk"},{"name":"Surfe"},{"name":"Respond.io"},{"name":"Dotloop"},{"name":"LendingPad"},{"name":"Contacts+"},{"name":"Quo"},{"name":"VirtualPBX"},{"name":"Outfunnel"},{"name":"ActiveCampaign"},{"name":"Stripe"},{"name":"Twilio"},{"name":"Facebook Messenger"},{"name":"ApiX-Drive","native":true,"category":"integration_platform","direction":"bidirectional"},{"name":"Okta","native":false,"category":"authentication"},{"name":"Xero","native":false,"category":"accounting"},{"name":"Asana","native":false,"category":"project_management"},{"name":"Airtable","native":false,"category":"database"},{"name":"Coda","native":false,"category":"document_collaboration"},{"name":"Apollo","native":false,"category":"sales_prospecting"},{"name":"Hunter.io","native":false,"category":"email_finder"},{"name":"Mixmax","native":false,"category":"email"},{"name":"YAMM","native":false,"category":"email_marketing"},{"name":"Workato","native":false,"category":"workflow_automation"}]` | `[{"name":"MuleSoft"},{"name":"Slack"},{"name":"Informatica"},{"name":"Tableau","native":true,"category":"analytics","direction":"bidirectional"},{"name":"Salesforce Maps","native":true,"category":"sales"},{"name":"AgentExchange","native":true,"category":"marketplace"},{"name":"Okta","category":"identity"},{"name":"CrowdStrike","category":"security"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Basic","summary":"$29/user/mo","features":["Task automation","Pipelines","Project Management","Contact enrichment"],"components":[{"kind":"per_unit","unit":"seat","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"2,500"}},{"free":false,"name":"Professional","summary":"$69/user/mo","features":["Workflow automation","Bulk email","Everything in Basic"],"components":[{"kind":"per_unit","unit":"seat","amount":69,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"15,000"}},{"free":false,"name":"Business","summary":"$134/user/mo","features":["Email series","Custom reports","Multi-currency","Everything in Professional"],"components":[{"kind":"per_unit","unit":"seat","amount":134,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"Unlimited"}}],"summary":"From $29/user/mo. Free 14-day trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.copper.com/pricing","retrievedAt":"2026-09-22T14:38:23.260Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter Suite","features":["Lead, Account, Contact, and Opportunity Management","Built-in Sales Flows and Lead Routing","AI Email, Events, and Contacts Sync","Dynamic Email Marketing and Analytics"],"description":"Entry-level edition with contact, lead, account, and opportunity management with email sync and sales flows","contactSales":true},{"free":false,"name":"Pro Suite","features":["All Starter Suite features","Greater Customization and Automation","Sales Quoting and Forecasting"],"commitment":"annual","description":"Mid-tier edition with enhanced customization, automation, and sales forecasting capabilities","contactSales":true},{"free":false,"name":"Core","features":["Pipeline and Forecast Management","Slack Integration","Tableau Integration","Agentforce: Pipeline Management","Agentforce: Sales Emails","Lead Scoring","Deal Insights"],"description":"Advanced CRM with built-in AI agents, Slack, Tableau integration, and pipeline management","contactSales":true},{"free":false,"name":"Advanced","description":"Premium tier with enhanced security and advanced Agentforce capabilities","contactSales":true},{"free":false,"name":"Max","description":"Top-tier edition with comprehensive features and priority support","contactSales":true}],"addOns":[{"name":"Slack Enterprise+","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Sales Analytics","components":[{"kind":"fixed","amount":125,"period":"month","currency":"USD"}]},{"name":"Sales Intelligence","components":[{"kind":"fixed","amount":100,"period":"month","currency":"USD"}]},{"name":"Event Monitoring","components":[{"kind":"fixed","amount":200,"period":"month","currency":"USD"}]},{"name":"Success Plans","components":[{"kind":"fixed","amount":10,"period":"month","currency":"USD"}]}],"summary":"Per-user subscription; pricing by edition; free 30-day trial; contact sales for exact pricing","currency":"USD","freeTier":false,"sourceUrl":"https://www.salesforce.com/sales/pricing/","retrievedAt":"2026-09-23T14:40:22.701Z","freeTrialDays":30,"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | mid | unknown |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | `{"amount":25,"currency":"USD"}` |
| pricing.transparent | yes | no |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.trust_center | https://www.copper.com/resources/gdpr-compliance-and-the-new-eu-us-data-privacy-framework-a-quick-guide | https://www.salesforce.com/platform/security-center/ |

## Capabilities (CRM Software)

| Capability | Copper | Salesforce Sales Cloud |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | ✓ | ✓ |
| **Communication** |  |  |
| Email sync & tracking | ✓ | ✓ |
| **Automation** |  |  |
| Marketing automation | ✓ | ✓ |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | ✓ |
| Sales forecasting | ✓ | ✓ |
| **Access** |  |  |
| Native mobile app | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |
| Custom fields & objects | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:13:01.683Z. "-" = undocumented, not absent.*