# Contextual AI vs RAGFlow

| Attribute | Contextual AI | RAGFlow |
|---|---|---|
| **vioscaleAI score** | 52.8 (61% (medium)) | 53.5 (9% (low)) |
| content.faq | `[{"answer":"A unified platform that enables enterprises to rapidly build and deploy specialized AI agents capable of reasoning across complex enterprise data, technical documentation, and institutional knowledge to automate high-value tasks at scale with grounded, accurate responses. It is indexed under RAG Tools.","source":"https://contextual.ai/pricing","question":"What is Contextual AI?","confidence":0.6},{"answer":"Contextual AI is sold across 2 plans: On-demand and Enterprise. We have not confirmed a published price for every tier. There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://contextual.ai/pricing","question":"How much does Contextual AI cost?","confidence":0.6},{"answer":"Contextual AI supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://contextual.ai/pricing","question":"What platforms does Contextual AI support?","confidence":0.6},{"answer":"Not fully, on what we have confirmed. Contextual AI is offered as cloud / SaaS and hybrid, and a hybrid deployment usually means some components can run on your own infrastructure while the rest stays vendor-hosted. We have not confirmed a completely self-hosted option, so check with the vendor if that is a requirement.","source":"https://contextual.ai/pricing","question":"Can Contextual AI be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Contextual AI. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Contextual AI not holding them. Always confirm compliance directly before you rely on it.","source":"https://contextual.ai/security/vulnerability-disclosure-program","question":"What security certifications does Contextual AI have?","confidence":0.7},{"answer":"Contextual AI is available worldwide. Its primary markets are the United States and the EU.","source":"https://contextual.ai/pricing","question":"Where is Contextual AI available?","confidence":0.75}]` | `[{"answer":"An AI platform that combines retrieval-augmented generation with autonomous agent features, enabling developers to create production-ready AI systems from complex data sources. It supports multiple deployment models (cloud or self-hosted Docker), integrates with various LLM providers and data sources, and provides streamlined workflows for enterprises of any scale. It is indexed under RAG Tools.","source":"https://ragflow.io","question":"What is RAGFlow?","confidence":0.6},{"answer":"RAGFlow is open source, so it can be self-hosted and used at no licence cost. Pricing changes often, so verify at source before relying on it.","source":"https://ragflow.io","question":"Is RAGFlow free to use?","confidence":0.6},{"answer":"RAGFlow supports the web, Windows, macOS, Linux and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://ragflow.io","question":"What platforms does RAGFlow support?","confidence":0.6},{"answer":"Yes. RAGFlow can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://ragflow.io","question":"Can RAGFlow be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for RAGFlow, including Discord, Feishu, Telegram, Line, Confluence, S3, Notion and Google Drive, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://ragflow.io","question":"What does RAGFlow integrate with?","confidence":0.6}]` |
| deployment.options | `{"cloud":true,"hybrid":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A unified platform that enables enterprises to rapidly build and deploy specialized AI agents capable of reasoning across complex enterprise data, technical documentation, and institutional knowledge to automate high-value tasks at scale with grounded, accurate responses. | RAGFlow is an open-source RAG engine that streamlines data processing and integration for building production-ready AI systems. It supports multiple data formats and provides configurable LLM and embedding options with agent-based workflows. |
| features.capabilities | `{"open_source":false,"multimodal_rag":true,"citation_attribution":true,"llm_provider_agnostic":false,"reranking_integration":true,"built_in_rag_eval_metrics":true,"managed_ingestion_pipeline":true,"embedding_provider_agnostic":false,"multi_hop_agentic_retrieval":true}` | `{"open_source":true,"multimodal_rag":true,"citation_attribution":true,"llm_provider_agnostic":true,"managed_ingestion_pipeline":true,"embedding_provider_agnostic":true,"multi_hop_agentic_retrieval":true}` |
| integrations.count | 1 | 12 |
| integrations.list | `[{"name":"Google Cloud"}]` | `[{"name":"Discord"},{"name":"Feishu"},{"name":"Telegram"},{"name":"Line"},{"name":"Confluence"},{"name":"S3"},{"name":"Notion"},{"name":"Google Drive"},{"name":"OpenAI"},{"name":"DeepSeek"},{"name":"Gemini"},{"name":"OpenClaw"},{"name":"OpenAI GPT-5","native":true,"category":"llm"},{"name":"Google Gemini 3 Pro","native":true,"category":"llm"},{"name":"DeepSeek v4","native":true,"category":"llm"},{"name":"MCP","native":true}]` |
| market.availability | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"cli":true,"web":true}` | `{"web":true,"linux":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"On-demand","summary":"Pay-as-you-go with $25 free credits","features":["Unlimited users","Document access entitlements","Usage analytics","Pipeline observability","Simple text document ingestion","Maximum 1 data integration","Query reformulation and decomposition","Document retrieval","Response generation with groundedness evaluation","Contextual SaaS deployment"],"commitment":"monthly","description":"Usage-based pricing with included free credits","contactSales":false,"includedLimits":{"free_credits":"$25"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Unlimited users","User roles and admin permissions","Document access entitlements","SOC2 Type II compliance","HIPAA compliance","SAML/SSO","Role-based access control","Usage analytics","Pipeline observability","Uptime SLA","Complex document processing with charts and images","Unstructured data support","Structured data support","UI-based and continuous data ingestion","Unlimited data integrations","Dedicated support","Onboarding services","Custom development support","Custom data retention","Customer VPC or SaaS deployment"],"description":"Custom pricing with enterprise security and performance features","contactSales":true}],"addOns":[{"name":"Parse - Text Only","components":[{"per":{"qty":1000,"unit":"pages"},"kind":"metered","amount":3,"currency":"USD"}]},{"name":"Parse - Multimodal","components":[{"per":{"qty":1000,"unit":"pages"},"kind":"metered","amount":40,"currency":"USD"}]},{"name":"Rerank v2","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":0.05,"currency":"USD"}]},{"name":"Rerank v2 Mini","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":0.02,"currency":"USD"}]},{"name":"Generate - Input Tokens","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":3,"currency":"USD"}]},{"name":"Generate - Output Tokens","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":15,"currency":"USD"}]}],"summary":"On-demand usage-based pricing from $25 free credits, or Enterprise with custom pricing. Component APIs available separately.","currency":"USD","freeTier":false,"sourceUrl":"https://contextual.ai/pricing","retrievedAt":"2026-08-25T15:36:22.486Z","billingPeriods":["month"]}` | `{"type":"open_source","freeTier":true,"sourceUrl":"https://ragflow.io","retrievedAt":"2026-09-05T21:04:46.611Z"}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | open_source |
| pricing.price_level | unknown | free |
| pricing.transparent | yes | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.soc2 | yes | - |

## Capabilities (RAG Tools)

| Capability | Contextual AI | RAGFlow |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Hybrid retrieval | - | - |
| Reranking integration | ✓ | - |
| Multi hop agentic retrieval | ✓ | ✓ |
| Embedding provider agnostic | ✗ | ✓ |
| LLM provider agnostic | ✗ | ✓ |
| Built in rag eval metrics | ✓ | - |
| Citation attribution | ✓ | ✓ |
| Multimodal rag | ✓ | ✓ |
| Managed ingestion pipeline | ✓ | ✓ |
| Open source | ✗ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:51:38.800Z. "-" = undocumented, not absent.*