# Confluence vs Guru

**Leader by vioscaleAI score:** Confluence

| Attribute | Confluence | Guru |
|---|---|---|
| **vioscaleAI score** | 72.2 (53% (medium)) | 42.3 (55% (medium)) |
| content.faq | `[{"answer":"Confluence is a cloud platform where teams collaboratively create and maintain documentation, knowledge bases, and shared content. It provides AI-powered features for automating tasks, searching information, and summarizing content to help teams work more efficiently together. It is indexed under Knowledge Base Software.","source":"https://www.atlassian.com/software/jira/pricing","question":"What is Confluence?","confidence":0.6},{"answer":"Confluence offers a free tier, so you can start without paying. Paid plans start at $5.42 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.atlassian.com/software/confluence","question":"Is Confluence free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Confluence. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.atlassian.com/software/jira/pricing","question":"What platforms does Confluence support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Confluence, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.atlassian.com/software/jira/pricing","question":"Can Confluence be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Confluence, including Slack, Jira, Trello, Microsoft Teams, Bitbucket, Figma and Loom. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.atlassian.com/software/jira/pricing","question":"What does Confluence integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Confluence. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Confluence not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.atlassian.com/trust/compliance/resources/fedramp","question":"What security certifications does Confluence have?","confidence":0.7}]` | `[{"answer":"Organizes, verifies, and shares enterprise knowledge across AI systems and teams to ensure consistent access to accurate information. It is indexed under Knowledge Base Software.","source":"https://www.getguru.com","question":"What is Guru?","confidence":0.6},{"answer":"Guru does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.getguru.com/pt/pricing","question":"How much does Guru cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Guru. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.getguru.com/pt/pricing","question":"What platforms does Guru support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Guru, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.getguru.com/pt/pricing","question":"Can Guru be self-hosted?","confidence":0.6},{"answer":"We have confirmed 54 integrations for Guru, including Slack, Microsoft Teams, Claude, Cursor, Salesforce, Zendesk, Confluence and SharePoint, plus 46 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.getguru.com","question":"What does Guru integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Guru. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Guru not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.getguru.com","question":"What security certifications does Guru have?","confidence":0.6},{"answer":"Guru is available worldwide. Its primary markets are the United States and the EU. The vendor is headquartered in the United States.","source":"https://www.getguru.com/pt/pricing","question":"Where is Guru available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A work management platform for tracking issues and planning across teams, featuring automated workflows triggered by AI agents, cross-functional planning tools, and integration with thousands of third-party applications. | Organizes, verifies, and shares enterprise knowledge across AI systems and teams to ensure consistent access to accurate information. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"ai_assistant":true,"pricing_model":"freemium","version_history":true,"databases_tables":true,"deployment_model":"cloud_managed_saas","real_time_coediting":true,"slack_ms_teams_chat_embeds":true,"block_based_rich_text_editor":true,"rich_markdown_slash_commands":true,"real_time_multiplayer_editing":true,"ai_global_search_and_synthesis":true,"figma_lucidchart_design_embeds":true,"hierarchical_nested_page_trees":true,"jira_github_engineering_embeds":true,"page_version_history_and_diffing":true,"relational_database_tables_inline":true,"ai_automated_content_summarization":true}` | `{"hosting":"cloud","sso_scim":true,"free_tier":false,"api_access":true,"ai_assistant":true,"soc2_type_ii":true,"version_history":true,"databases_tables":true,"deployment_model":"cloud_managed_saas","real_time_coediting":true,"verification_expiry":true,"permissions_granularity":"workspace","ai_global_search_and_synthesis":true,"jira_linear_issue_tracker_sync":true,"slack_ms_teams_bot_integration":true,"real_time_multiplayer_collaboration":true,"document_verification_freshness_alerts":true}` |
| integrations.count | 7 | 2 |
| integrations.list | `[{"name":"Slack"},{"name":"Jira"},{"name":"Trello"},{"name":"Microsoft Teams"},{"name":"Bitbucket"},{"name":"Figma"},{"name":"Loom","native":true},{"name":"Confluence","native":true}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Claude"},{"name":"Cursor"},{"name":"Salesforce"},{"name":"Zendesk"},{"name":"Confluence"},{"name":"SharePoint"},{"name":"Google Drive"},{"name":"Box"},{"name":"Dropbox"},{"name":"OneDrive"},{"name":"Asana"},{"name":"Jira"},{"name":"Jira Service Management"},{"name":"Monday.com"},{"name":"Linear"},{"name":"Azure DevOps"},{"name":"GitHub"},{"name":"Gitlab"},{"name":"Bitbucket"},{"name":"Hubspot"},{"name":"Freshdesk"},{"name":"Freshservice"},{"name":"Intercom"},{"name":"BambooHR"},{"name":"Gusto"},{"name":"Paychex"},{"name":"Paylocity"},{"name":"Personio"},{"name":"Deel"},{"name":"Adobe Workfront"},{"name":"Aha"},{"name":"Airtable"},{"name":"Clickup"},{"name":"Height"},{"name":"Rally"},{"name":"Basecamp"},{"name":"Front"},{"name":"Helpscout"},{"name":"Google Chrome","native":true},{"name":"ServiceNow"},{"name":"Trello"},{"name":"Microsoft Outlook"},{"name":"Zapier"},{"name":"Workato"},{"name":"Prismatic"},{"name":"Breathe"},{"name":"Dixa"},{"name":"Gladly"},{"name":"Gorgias"},{"name":"Hive"},{"name":"HR Cloud"},{"name":"Ironclad"},{"name":"JumpCloud"},{"name":"Kustomer"},{"name":"Liveperson"},{"name":"Salesforce Service Cloud"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","contactSales":false,"includedLimits":{"automation_steps":"150/month","email_notifications":"100/day"}},{"free":false,"name":"Standard","contactSales":false,"includedLimits":{"rovo_credits":"25/user/month","automation_steps":"400/user/month"}},{"free":false,"name":"Premium","contactSales":false,"includedLimits":{"rovo_credits":"70/user/month","automation_steps":"750/user/month"}},{"free":false,"name":"Enterprise","contactSales":true,"includedLimits":{"rovo_credits":"150/user/month","automation_steps":"1000/user/month"}}],"summary":"Free plan available; Standard, Premium, and Enterprise paid plans with 7-day trial","currency":"USD","freeTier":true,"sourceUrl":"https://www.atlassian.com/software/jira/pricing","retrievedAt":"2026-10-13T11:15:49.070Z","freeTrialDays":7,"billingPeriods":["month","year"]}` | `{"type":"quote","summary":"Custom enterprise package. Contact sales for pricing.","sourceUrl":"https://www.getguru.com/pt/pricing","retrievedAt":"2026-09-03T17:56:47.648Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.disclosure_policy | yes | - |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://www.atlassian.com/trust/resilience | https://www.getguru.com/pt/security |

## Capabilities (Knowledge Base Software)

| Capability | Confluence | Guru |
|---|:--:|:--:|
| **Collaboration** |  |  |
| Real-time co-editing | ✓ | ✓ |
| **Content** |  |  |
| Structured database / table blocks | ✓ | ✓ |
| Bidirectional links / backlinks | - | - |
| Markdown-native | - | - |
| Version history | ✓ | ✓ |
| **Storage** |  |  |
| Local-first / offline files | - | - |
| **AI** |  |  |
| AI writing / Q&A over content | ✓ | ✓ |
| **Publishing** |  |  |
| Publish pages to the web | - | - |
| **Access** |  |  |
| Permissions granularity | - | Workspace |
| **Knowledge** |  |  |
| Answer verification / expiry | - | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Enterprise** |  |  |
| SSO / SCIM | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | - | ✓ |
| **Pricing** |  |  |
| Free tier | ✓ | ✗ |

*Source: vioscaleAI. Generated 2026-10-16T19:02:05.558Z. "-" = undocumented, not absent.*