# Concord vs PandaDoc

| Attribute | Concord | PandaDoc |
|---|---|---|
| **vioscaleAI score** | 60.4 (65% (medium)) | 63.1 (70% (medium)) |
| content.faq | `[{"answer":"A contract management system that uses artificial intelligence to simplify the complete contract process from creation through expiration. It provides automatic alerts for key dates, connects with business applications including Salesforce and Slack, and offers native collaboration tools for document review and approval. It is indexed under Contract Management.","source":"https://www.concordnow.com","question":"What is Concord?","confidence":0.6},{"answer":"Concord is a paid product; published pricing starts at $399 per month. It is sold across 3 plans (Starter, Mid-tier and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.concord.app/guide/contract-management-software-pricing","question":"How much does Concord cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Concord. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.concord.app/guide/contract-management-software-pricing","question":"What platforms does Concord support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Concord, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.concord.app/guide/contract-management-software-pricing","question":"Can Concord be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for Concord, including Microsoft Word, DocuSign, Salesforce, HubSpot, Google Drive, Dropbox, Slack and Apple Calendar, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.concordnow.com","question":"What does Concord integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Concord. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Concord not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.concord.app/security-compliance/","question":"What security certifications does Concord have?","confidence":0.7},{"answer":"Concord is available worldwide. Its primary markets are the United States and the United Kingdom. The vendor is headquartered in the United States.","source":"https://www.concord.app/guide/contract-management-software-pricing","question":"Where is Concord available?","confidence":0.75}]` | `[{"answer":"PandaDoc is a cloud-based document management and eSignature platform for creating, signing, and tracking business documents. It provides proposal and quote generation, workflow automation, and integration with sales and payment tools. It is indexed under Sales Software.","source":"https://www.pandadoc.com","question":"What is PandaDoc?","confidence":0.6},{"answer":"PandaDoc offers a free tier, so you can start without paying. Paid plans start at $19 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.pandadoc.com","question":"Is PandaDoc free?","confidence":0.6},{"answer":"We have confirmed browser-based access to PandaDoc. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.pandadoc.com","question":"What platforms does PandaDoc support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for PandaDoc, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.pandadoc.com","question":"Can PandaDoc be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for PandaDoc, including Hubspot, Salesforce, Pipedrive, Square, Stripe, PayPal, Zapier and Slack. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.pandadoc.com","question":"What does PandaDoc integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for PandaDoc. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as PandaDoc not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.pandadoc.com","question":"What security certifications does PandaDoc have?","confidence":0.48}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An AI-driven contract management platform that streamlines the complete contract lifecycle, from creation and negotiation through signing and renewal. Built to let legal teams focus on strategic work by automating routine contract tasks and offering accessible contract creation tools to business teams. | PandaDoc is a cloud-based document management and eSignature platform for creating, signing, and tracking business documents. It provides proposal and quote generation, workflow automation, and integration with sales and payment tools. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"flat_subscription","native_esignature_bundled":true,"pre_approved_clause_library":true,"ms_word_native_redlining_sync":true,"post_signature_renewal_alerts":true,"ai_third_party_paper_extraction":true,"salesforce_hubspot_crm_integration":true,"automated_template_generation_crm_sync":true}` | `{"sub_type":"sales_intelligence","cpq_esign":true,"free_tier":true,"pricing_model":"per_seat","native_hubspot":true,"eu_data_residency":true,"native_salesforce":true,"pricing_transparency":"partial"}` |
| integrations.count | 14 | 8 |
| integrations.list | `[{"name":"Microsoft Word"},{"name":"DocuSign"},{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Google Drive"},{"name":"Dropbox"},{"name":"Box"},{"name":"Slack"},{"name":"Apple Calendar"},{"name":"Google Calendar"},{"name":"Outlook Calendar"},{"name":"Zapier"},{"name":"SharePoint","category":"storage","direction":"outbound"},{"name":"Outlook","native":true,"direction":"outbound"},{"name":"Azure Active Directory","native":true},{"name":"Okta","native":true},{"name":"OneLogin","native":true}]` | `[{"name":"Hubspot"},{"name":"Salesforce"},{"name":"Pipedrive"},{"name":"Square"},{"name":"Stripe"},{"name":"PayPal"},{"name":"Zapier"},{"name":"Slack"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"$499/month (annual commitment, 5 users included). Additional users $49/month","features":["Free viewers","Free guests","Legally binding e-signatures","Document uploads","AI Copilot & extraction","Contract repository","Text recognition & OCR search","Contract data search, filter & sort","Deadline & renewal reminders","Live editing","Online redlining & collaboration","Templates","Drag & drop smart fields","Audit trails","Activity tracking & notifications","Version control","Autofill document summaries","Bulk uploading","Task management","MCP in ChatGPT & Claude"],"minSeats":5,"commitment":"annual","components":[{"kind":"fixed","amount":499,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":49,"period":"month","currency":"USD"}],"description":"For small companies or a single team within a larger business","contactSales":false},{"free":false,"name":"Business","summary":"$899/month (annual commitment). Additional users $69/month","features":["All Essentials features","Intake forms","Approval workflows","Custom roles","Custom teams","Customized reports","Integrations: Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier","Slack integration (beta)","Administrative tools","Deadline calendar","Approval workflow automations","Custom email branding","Google Calendar & Outlook integration","Microsoft Word plugin","DocuSign integration","Concord Rest API","Login policies","Google authentication","Single sign-on (Okta, OneLogin, Azure AD)","SAML 2.0 & LDAP","Priority customer support","Full onboarding support","Dedicated customer success manager","99.5% guaranteed uptime"],"commitment":"annual","components":[{"kind":"fixed","amount":899,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":69,"period":"month","currency":"USD"}],"description":"For companies looking to deploy Concord across several teams","contactSales":false},{"free":false,"name":"Enterprise","summary":"$1299/month (annual commitment). Additional users $89/month. Volume discounts available","features":["All Business features","Clause library","Subsidiary management","Bulk send","Open API","Custom branding","Tailored implementation","Priority customer support","Full onboarding support","Dedicated customer success manager","99.5% guaranteed uptime"],"commitment":"annual","components":[{"kind":"fixed","amount":1299,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":89,"period":"month","currency":"USD"}],"description":"For larger enterprises with complex support and deployment requirements","contactSales":true}],"summary":"From $499/month (annual commitment, 5 users included). Additional users $49–$89/month depending on plan.","currency":"USD","freeTier":false,"sourceUrl":"https://www.concord.app/pricing/","retrievedAt":"2026-10-14T21:28:39.036Z","startingPrice":{"amount":499,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"$0, 60 docs/year, up to 5 eSignatures/month","features":["Legally-binding eSignatures (5 per month)","Documents sent (5 per month)","Mobile App","Rich media drag and drop document editor","Real-time tracking and notifications","24/7 email and chat support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For small businesses who need professional eSign without the price tag.","contactSales":false,"includedLimits":{"documents":"60 per year"}},{"free":false,"name":"Starter","summary":"$19/seat/month billed annually","features":["Unlimited document uploads and e-Signatures","Rich media drag and drop document editor","Real-time tracking and notifications","24/7 email and chat support"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":19,"period":"month","currency":"USD"}],"description":"For quickly creating and signing forms and agreements.","contactSales":false,"includedLimits":{"documents":"unlimited","eSignatures":"unlimited"}},{"free":false,"name":"Business","summary":"$49/seat/month billed annually","features":["Everything in Starter","Custom quotes and sales agreements","CRM integrations","Custom branding and content library","Deal rooms","Approval workflows","Web forms","Bulk send"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":49,"period":"month","currency":"USD"}],"description":"For sales proposals and integrated agreement workflows.","contactSales":false},{"free":false,"name":"Enterprise","summary":"Per-seat or per-document pricing. Contact sales.","features":["Everything in Business","CPQ (configure, price, quote)","Workflow automation","Smart content","Single sign-on (SSO)","Team workspaces","Notary","API"],"description":"For end-to-end document workflows and advanced automations.","contactSales":true}],"summary":"From $19/seat/month billed annually. Free tier available. 14-day free trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.pandadoc.com","retrievedAt":"2026-08-01T15:39:59.021Z","freeTrialDays":14,"startingPrice":{"amount":19,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | commercial |
| pricing.price_level | high | mid |
| pricing.starting_price | `{"amount":499,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.5 | - |
| reliability.status_page | - | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27001","status":"active"}]` | - |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | https://www.concord.app/security-compliance/ | - |

## Capabilities (Contract Management)

| Capability | Concord | PandaDoc |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated template generation CRM sync | ✓ | - |
| Ms word native redlining sync | ✓ | - |
| Pre approved clause library | ✓ | - |
| AI third party paper extraction | ✓ | - |
| Native esignature bundled | ✓ | - |
| Post signature renewal alerts | ✓ | - |
| Salesforce hubspot CRM integration | ✓ | - |
| Netsuite sap ERP integration | - | - |
| Slack teams legal approval bot | - | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✓ | - |
| Pricing model | Flat subscription | per_seat |

*Source: vioscaleAI. Generated 2026-10-17T01:34:29.177Z. "-" = undocumented, not absent.*