# commercetools vs Swell

**Leader by vioscaleAI score:** Swell

| Attribute | commercetools | Swell |
|---|---|---|
| **vioscaleAI score** | 58.8 (56% (medium)) | 74.4 (54% (medium)) |
| content.faq | `[{"answer":"A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. It is indexed under E-commerce Platforms.","source":"https://commercetools.com","question":"What is commercetools?","confidence":0.6},{"answer":"commercetools does not publish its prices. Pricing is quoted on request, across 1 plan (Premium), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://commercetools.com/pricing","question":"How much does commercetools cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to commercetools. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://commercetools.com","question":"What platforms does commercetools support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for commercetools, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://commercetools.com","question":"Can commercetools be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for commercetools, including TrustElevate, Krish Multi Vendor Marketplace, Google Cloud Marketplace, AWS Marketplace, Payment Service Providers (PSPs), Franka Emika, PSPs (Adyen, Stripe, Square, etc.) and Shipping & Tax providers, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://commercetools.com","question":"What does commercetools integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for commercetools. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as commercetools not holding them. Always confirm compliance directly before you rely on it.","source":"https://commercetools.com/commerce-platform/security-compliance","question":"What security certifications does commercetools have?","confidence":0.7},{"answer":"commercetools is available worldwide. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Germany.","source":"https://commercetools.com","question":"Where is commercetools available?","confidence":0.75}]` | `[{"answer":"Swell is a hosted ecommerce solution providing customizable storefronts, API-first capabilities, flexible checkout options, multi-currency support, and comprehensive merchant tools for managing inventory, orders, payments, and subscriptions. It is indexed under E-commerce Platforms.","source":"https://www.swell.is/pricing","question":"What is Swell?","confidence":0.6},{"answer":"Swell is a paid product; published pricing starts at $29 per month. It is sold across 5 plans (Starter, Professional, Standard and Advanced). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.swell.is/pricing","question":"How much does Swell cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Swell. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.swell.is/pricing","question":"What platforms does Swell support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Swell, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.swell.is/pricing","question":"Can Swell be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Swell, including Klaviyo, ShipStation, PayPal, Braintree, Sezzle, Resend, Omnisend and Shopify, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.swell.is/pricing","question":"What does Swell integrate with?","confidence":0.6},{"answer":"Swell is available worldwide. Its primary market is the United States.","source":"https://www.swell.is/pricing","question":"Where is Swell available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. | A SaaS ecommerce platform designed to help merchants quickly establish online stores, manage subscription products, and handle wholesale operations with built-in support for multiple currencies, languages, and payment methods. |
| features.capabilities | `{"headless":true,"free_tier":false,"iso_27001":true,"open_source":false,"b2b_features":true,"soc2_type_ii":true,"platform_type":"hosted_saas","pricing_model":"enterprise_annual_contract","self_hostable":false,"payments_model":"both","pci_compliance":false,"pos_omnichannel":true,"deployment_model":"headless_middleware_api","transaction_fees":false,"extension_ecosystem":"ISV partner network with Solution Hub offering ready-to-go integrations, acceler","multi_currency_language":true,"endless_aisle_in_store_digital_ordering":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":true,"real_time_multi_location_inventory_visibility":true}` | `{"headless":true,"free_tier":true,"open_source":true,"b2b_features":true,"platform_type":"hosted_saas","self_hostable":true,"payments_model":"built_in","pci_compliance":true,"transaction_fees":true,"extension_ecosystem":"Apps and integrations ecosystem with Klaviyo, Omnisend, Resend, and payment prov","multi_currency_language":true}` |
| integrations.count | 5 | 10 |
| integrations.list | `[{"name":"TrustElevate"},{"name":"Krish Multi Vendor Marketplace"},{"name":"Google Cloud Marketplace"},{"name":"AWS Marketplace"},{"name":"Payment Service Providers (PSPs)"},{"name":"Franka Emika"},{"name":"PSPs (Adyen, Stripe, Square, etc.)"},{"name":"Shipping & Tax providers"},{"name":"PIMs (Product Information Management)"},{"name":"Search & Personalization platforms"},{"name":"Marketplacer","native":true,"category":"marketplace","direction":"bidirectional"},{"name":"Apple Pay","native":true,"category":"payments","direction":"outbound"},{"name":"Google Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"LinkedIn Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"Bizzabo","native":false,"category":"events","direction":"bidirectional"}]` | `[{"name":"Klaviyo"},{"name":"ShipStation"},{"name":"PayPal"},{"name":"Braintree"},{"name":"Sezzle"},{"name":"Resend"},{"name":"Omnisend"},{"name":"Shopify"},{"name":"Avalara","native":true,"category":"taxes","direction":"bidirectional"},{"name":"Stripe","native":true,"category":"payments"},{"name":"Klarna","native":true,"category":"payments"},{"name":"Apple Pay","native":true,"category":"payments"},{"name":"Google Pay","native":true,"category":"payments"},{"name":"Resolve","native":true,"category":"b2b"}]` |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premium","summary":"Contact sales for custom pricing","features":["Premium Support with enhanced SLA and priority support","Audit Log Premium for tracking changes","Advanced B2B APIs with Business Units and role-based permissions","Performance testing add-on","HIPAA compliance add-on"],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Audit Log Premium"},{"name":"Advanced B2B APIs"},{"name":"Additional regions and connectors"},{"name":"Performance testing"},{"name":"HIPAA compliance"}],"summary":"Order-based pricing model. Contact sales for quote.","currency":"USD","freeTier":false,"sourceUrl":"https://commercetools.com/pricing","retrievedAt":"2026-08-14T13:39:25.993Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$29/month billed annually","minSeats":2,"commitment":"annual","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"},{"of":"sales_over_ceiling","kind":"percentage","rate":2}],"contactSales":false,"includedLimits":{"admin_users":"2","annual_sales":"$50k","api_requests":"100k/month"}},{"free":false,"name":"Standard","summary":"$299/month","minSeats":15,"components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"},{"of":"sales_over_ceiling","kind":"percentage","rate":1}],"contactSales":false,"includedLimits":{"admin_users":"15","annual_sales":"$1m","api_requests":"2m/month"}},{"free":false,"name":"Advanced","summary":"$2,250/month","components":[{"kind":"fixed","amount":2250,"period":"month","currency":"USD"},{"of":"sales_over_ceiling","kind":"percentage","rate":0.4}],"contactSales":false,"includedLimits":{"admin_users":"Unlimited","annual_sales":"$5m","api_requests":"Unlimited"}},{"free":false,"name":"Custom","summary":"Contact sales for pricing (for merchants over $10M annual sales)","contactSales":true}],"summary":"From $29/month billed annually. Free trial available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.swell.is/pricing","retrievedAt":"2026-09-22T14:45:12.360Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | mid |
| pricing.starting_price | - | `{"amount":29,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.99 | 100 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active","auditor":"American Institute of Certified Public Accounts (AICPA)","evidenceUrl":"https://commercetools.com/press-releases/commercetools-announces-soc2-type-ii-and-hds-compliance"},{"name":"ISO/IEC 27001","status":"active"},{"name":"HDS (Hébergement de Données de Santé)","status":"active"},{"name":"Cyber Essentials","status":"active"}]` | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://commercetools.com/commerce-platform/security-compliance | - |

## Capabilities (E-commerce Platforms)

| Capability | commercetools | Swell |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Hosted all-in-one SaaS |
| **Licensing** |  |  |
| Open-source | ✗ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✗ | ✓ |
| Transaction fees beyond plan | ✗ | ✓ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in payments |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✗ | ✓ |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | ✓ |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | ✓ |
| POS / omnichannel | ✓ | - |
| **Extensibility** |  |  |
| App / extension ecosystem size | ISV partner network with Solution Hub offering ready-to-go integrations, acceler | Apps and integrations ecosystem with Klaviyo, Omnisend, Resend, and payment prov |

*Source: vioscaleAI. Generated 2026-10-16T19:27:16.655Z. "-" = undocumented, not absent.*