# commercetools vs Saleor

**Leader by vioscaleAI score:** commercetools

| Attribute | commercetools | Saleor |
|---|---|---|
| **vioscaleAI score** | 58.8 (56% (medium)) | 51.7 (59% (medium)) |
| activity.commits_last_30d | - | 35 |
| adoption.dependent_repos | - | 0 |
| adoption.github_stars | - | 23,442 |
| content.faq | `[{"answer":"A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. It is indexed under E-commerce Platforms.","source":"https://commercetools.com","question":"What is commercetools?","confidence":0.6},{"answer":"commercetools does not publish its prices. Pricing is quoted on request, across 1 plan (Premium), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://commercetools.com/pricing","question":"How much does commercetools cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to commercetools. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://commercetools.com","question":"What platforms does commercetools support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for commercetools, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://commercetools.com","question":"Can commercetools be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for commercetools, including TrustElevate, Krish Multi Vendor Marketplace, Google Cloud Marketplace, AWS Marketplace, Payment Service Providers (PSPs), Franka Emika, PSPs (Adyen, Stripe, Square, etc.) and Shipping & Tax providers, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://commercetools.com","question":"What does commercetools integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for commercetools. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as commercetools not holding them. Always confirm compliance directly before you rely on it.","source":"https://commercetools.com/commerce-platform/security-compliance","question":"What security certifications does commercetools have?","confidence":0.7},{"answer":"commercetools is available worldwide. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Germany.","source":"https://commercetools.com","question":"Where is commercetools available?","confidence":0.75}]` | `[{"answer":"A GraphQL-based ecommerce platform enabling teams to build, deploy, and scale customizable commerce experiences through headless architecture with both cloud-hosted and self-hosted options. It is indexed under E-commerce Platforms.","source":"https://saleor.io/pricing","question":"What is Saleor?","confidence":0.6},{"answer":"Saleor is open source, so it can be self-hosted and used at no licence cost. It is released under the BSD-3-Clause licence. A commercial or hosted edition starts at $1599 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://saleor.io/pricing","question":"Is Saleor free to use?","confidence":0.6},{"answer":"We have confirmed browser-based access to Saleor. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://saleor.io/pricing","question":"What platforms does Saleor support?","confidence":0.6},{"answer":"Yes. Saleor can be deployed cloud / SaaS, hybrid and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://saleor.io/pricing","question":"Can Saleor be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Saleor. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Saleor not holding them. Always confirm compliance directly before you rely on it.","source":"https://saleor.io","question":"What security certifications does Saleor have?","confidence":0.48},{"answer":"Yes. Saleor is published under the BSD-3-Clause licence, a permissive licence that generally allows commercial use and modification. Licence terms can change between releases, so verify against the repository for the version you intend to use.","source":"https://github.com/saleor/saleor","question":"Is Saleor open source?","confidence":0.95},{"answer":"Saleor is available worldwide. The vendor is headquartered in Poland.","source":"https://saleor.io/pricing","question":"Where is Saleor available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. | A headless, composable ecommerce platform built on GraphQL APIs that allows merchants and developers to integrate with any technology stack. Available both as open-source code for self-hosting and as a managed cloud service. |
| features.capabilities | `{"headless":true,"free_tier":false,"iso_27001":true,"open_source":false,"b2b_features":true,"soc2_type_ii":true,"platform_type":"hosted_saas","pricing_model":"enterprise_annual_contract","self_hostable":false,"payments_model":"both","pci_compliance":false,"pos_omnichannel":true,"deployment_model":"headless_middleware_api","transaction_fees":false,"extension_ecosystem":"ISV partner network with Solution Hub offering ready-to-go integrations, acceler","multi_currency_language":true,"endless_aisle_in_store_digital_ordering":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":true,"real_time_multi_location_inventory_visibility":true}` | `{"headless":true,"free_tier":true,"open_source":true,"b2b_features":true,"platform_type":"headless","self_hostable":true,"payments_model":"both","pci_compliance":true,"pos_omnichannel":true,"transaction_fees":true,"extension_ecosystem":"Over 100 webhooks, extensible dashboard with iframe apps, open-source app market","multi_currency_language":true}` |
| integrations.count | 5 | 1 |
| integrations.list | `[{"name":"TrustElevate"},{"name":"Krish Multi Vendor Marketplace"},{"name":"Google Cloud Marketplace"},{"name":"AWS Marketplace"},{"name":"Payment Service Providers (PSPs)"},{"name":"Franka Emika"},{"name":"PSPs (Adyen, Stripe, Square, etc.)"},{"name":"Shipping & Tax providers"},{"name":"PIMs (Product Information Management)"},{"name":"Search & Personalization platforms"},{"name":"Marketplacer","native":true,"category":"marketplace","direction":"bidirectional"},{"name":"Apple Pay","native":true,"category":"payments","direction":"outbound"},{"name":"Google Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"LinkedIn Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"Bizzabo","native":false,"category":"events","direction":"bidirectional"}]` | `[{"name":"Stripe Connect"}]` |
| language.primary | - | Python |
| license.spdx | - | BSD-3-Clause |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"PL","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premium","summary":"Contact sales for custom pricing","features":["Premium Support with enhanced SLA and priority support","Audit Log Premium for tracking changes","Advanced B2B APIs with Business Units and role-based permissions","Performance testing add-on","HIPAA compliance add-on"],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Audit Log Premium"},{"name":"Advanced B2B APIs"},{"name":"Additional regions and connectors"},{"name":"Performance testing"},{"name":"HIPAA compliance"}],"summary":"Order-based pricing model. Contact sales for quote.","currency":"USD","freeTier":false,"sourceUrl":"https://commercetools.com/pricing","retrievedAt":"2026-08-14T13:39:25.993Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Sandboxes","summary":"Free forever","features":["Isolated development environments","Data branching","Automated backups and snapshots","Data obfuscation for privacy","No API rate limiting"],"description":"Development and staging environments for prototyping and testing new features","contactSales":false,"includedLimits":{"environments":"unlimited"}},{"free":false,"name":"Standard","summary":"$1,599/month + 0.8% on orders exceeding $200k GMV","features":["Up to $200k GMV monthly included","0.8% fee on orders exceeding GMV limit","Fair API usage policy","Discovery and onboarding","Solution architect pairing","Dedicated Slack support channel","Direct support access"],"components":[{"kind":"fixed","amount":1599,"period":"month","currency":"USD"},{"of":"transactions","kind":"percentage","rate":0.8}],"description":"Starter plan for new projects and smaller companies","contactSales":false,"includedLimits":{"gmv_monthly":"$200,000"}},{"free":false,"name":"Volume","summary":"$3,999/month + 0.4% on orders exceeding $1M GMV","features":["Up to $1M GMV monthly included","0.4% fee on orders exceeding GMV limit","Fair API usage policy","All Standard plan support features","Dedicated delivery lead","Regular check-ins and tactical sessions","Quarterly business reviews"],"components":[{"kind":"fixed","amount":3999,"period":"month","currency":"USD"},{"of":"transactions","kind":"percentage","rate":0.4}],"description":"High-volume plan for established businesses with large transaction throughput","contactSales":false,"includedLimits":{"gmv_monthly":"$1,000,000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing from 0.2% on transactions","features":["Best unit economics for scale","Custom pricing negotiated per needs","Fair API usage policy","Full support and delivery services","Quarterly business reviews","Strategic partnership approach"],"components":[{"of":"transactions","kind":"percentage","rate":0.2}],"description":"Custom enterprise plan with negotiated pricing for large-scale operations","contactSales":true}],"addOns":[{"name":"Accelerator Plan","components":[{"kind":"one_time","amount":6000,"currency":"USD"}]},{"name":"Forward Deployed Engineering","components":[{"kind":"one_time","amount":12000,"currency":"USD"}]}],"summary":"From $1,599/month. Free sandbox tier available for development.","currency":"USD","freeTier":true,"sourceUrl":"https://saleor.io/pricing","retrievedAt":"2026-08-14T15:26:30.307Z","startingPrice":{"amount":1599,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | high |
| pricing.transparent | no | yes |
| release.history | - | `[{"url":"https://github.com/saleor/saleor/releases/tag/3.23.41","date":"2026-10-09T10:26:19Z","type":"stable","version":"3.23.41"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.40","date":"2026-10-07T08:27:21Z","type":"stable","version":"3.23.40"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.39","date":"2026-10-06T10:39:32Z","type":"stable","version":"3.23.39"},{"url":"https://github.com/saleor/saleor/releases/tag/3.22.73","date":"2026-10-07T08:27:09Z","type":"stable","version":"3.22.73"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.38","date":"2026-10-02T12:11:01Z","type":"stable","version":"3.23.38"},{"url":"https://github.com/saleor/saleor/releases/tag/3.22.72","date":"2026-10-02T12:10:56Z","type":"stable","version":"3.22.72"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.37","date":"2026-09-30T10:55:59Z","type":"stable","version":"3.23.37"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.36","date":"2026-09-24T09:06:43Z","type":"stable","version":"3.23.36"},{"url":"https://github.com/saleor/saleor/releases/tag/3.22.71","date":"2026-09-24T09:06:08Z","type":"stable","version":"3.22.71"},{"url":"https://github.com/saleor/saleor/releases/tag/3.21.71","date":"2026-09-24T09:05:42Z","type":"stable","version":"3.21.71"},{"url":"https://github.com/saleor/saleor/releases/tag/3.22.70","date":"2026-09-18T12:31:02Z","type":"stable","version":"3.22.70"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.35","date":"2026-09-17T15:27:26Z","type":"stable","version":"3.23.35"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.34","date":"2026-09-14T14:26:29Z","type":"stable","version":"3.23.34"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.33","date":"2026-09-11T14:40:31Z","type":"stable","version":"3.23.33"},{"url":"https://github.com/saleor/saleor/releases/tag/3.22.69","date":"2026-09-11T14:40:08Z","type":"stable","version":"3.22.69"},{"url":"https://github.com/saleor/saleor/releases/tag/3.21.70","date":"2026-09-11T14:39:36Z","type":"stable","version":"3.21.70"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.32","date":"2026-09-09T12:18:48Z","type":"stable","version":"3.23.32"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.31","date":"2026-09-02T09:47:45Z","type":"stable","version":"3.23.31"},{"url":"https://github.com/saleor/saleor/releases/tag/3.23.30","date":"2026-09-01T11:57:52Z","type":"stable","version":"3.23.30"},{"url":"https://github.com/saleor/saleor/releases/tag/3.22.68","date":"2026-09-01T07:02:23Z","type":"stable","version":"3.22.68"}]` |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active","auditor":"American Institute of Certified Public Accounts (AICPA)","evidenceUrl":"https://commercetools.com/press-releases/commercetools-announces-soc2-type-ii-and-hds-compliance"},{"name":"ISO/IEC 27001","status":"active"},{"name":"HDS (Hébergement de Données de Santé)","status":"active"},{"name":"Cyber Essentials","status":"active"}]` | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://commercetools.com/commerce-platform/security-compliance | - |
| security.vulnerabilities | - | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=go&package_name=github.com%2Fsaleor%2Fsaleor&per_page=100","last_12m":0,"max_severity":null}` |

## Capabilities (E-commerce Platforms)

| Capability | commercetools | Saleor |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Headless / composable |
| **Licensing** |  |  |
| Open-source | ✗ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✗ | ✓ |
| Transaction fees beyond plan | ✗ | ✓ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in + BYO gateway |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✗ | ✓ |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | ✓ |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | ✓ |
| POS / omnichannel | ✓ | ✓ |
| **Extensibility** |  |  |
| App / extension ecosystem size | ISV partner network with Solution Hub offering ready-to-go integrations, acceler | Over 100 webhooks, extensible dashboard with iframe apps, open-source app market |

*Source: vioscaleAI. Generated 2026-10-16T20:01:44.087Z. "-" = undocumented, not absent.*