# commercetools vs PrestaShop

**Leader by vioscaleAI score:** commercetools

| Attribute | commercetools | PrestaShop |
|---|---|---|
| **vioscaleAI score** | 58.8 (56% (medium)) | 53 (59% (medium)) |
| activity.commits_last_30d | - | 100 |
| adoption.dependent_repos | - | 2 |
| adoption.github_stars | - | 9,227 |
| content.faq | `[{"answer":"A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. It is indexed under E-commerce Platforms.","source":"https://commercetools.com","question":"What is commercetools?","confidence":0.6},{"answer":"commercetools does not publish its prices. Pricing is quoted on request, across 1 plan (Premium), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://commercetools.com/pricing","question":"How much does commercetools cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to commercetools. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://commercetools.com","question":"What platforms does commercetools support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for commercetools, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://commercetools.com","question":"Can commercetools be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for commercetools, including TrustElevate, Krish Multi Vendor Marketplace, Google Cloud Marketplace, AWS Marketplace, Payment Service Providers (PSPs), Franka Emika, PSPs (Adyen, Stripe, Square, etc.) and Shipping & Tax providers, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://commercetools.com","question":"What does commercetools integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for commercetools. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as commercetools not holding them. Always confirm compliance directly before you rely on it.","source":"https://commercetools.com/commerce-platform/security-compliance","question":"What security certifications does commercetools have?","confidence":0.7},{"answer":"commercetools is available worldwide. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Germany.","source":"https://commercetools.com","question":"Where is commercetools available?","confidence":0.75}]` | `[{"answer":"A self-hosted e-commerce solution that gives merchants complete ownership over their stores and data, with extensive customization through modules and themes. It is indexed under E-commerce Platforms.","source":"https://prestashop.com/blog/marketing-en/how-to-nail-down-the-right-pricing-strategy/","question":"What is PrestaShop?","confidence":0.6},{"answer":"PrestaShop offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://prestashop.com/blog/marketing-en/how-to-nail-down-the-right-pricing-strategy/","question":"Is PrestaShop free?","confidence":0.6},{"answer":"PrestaShop supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://prestashop.com/blog/marketing-en/how-to-nail-down-the-right-pricing-strategy/","question":"What platforms does PrestaShop support?","confidence":0.6},{"answer":"Yes. PrestaShop can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://prestashop.com/blog/marketing-en/how-to-nail-down-the-right-pricing-strategy/","question":"Can PrestaShop be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for PrestaShop, including PayPal, PrestaShop Checkout, Stripe, Alma, Klarna, Viva.com, Airwallex and Click to Pay, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://prestashop.com/blog/resources/top-6-questions-to-ask-when-pricing-a-new-product/","question":"What does PrestaShop integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for PrestaShop. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as PrestaShop not holding them. Always confirm compliance directly before you rely on it.","source":"https://prestashop.com/blog/tech-en/security-announcement-your-store-may-be-vulnerable-to-malware-here-is-what-you-need-to-do/","question":"What security certifications does PrestaShop have?","confidence":0.7},{"answer":"PrestaShop is available worldwide. The vendor is headquartered in France.","source":"https://prestashop.com/blog/marketing-en/how-to-nail-down-the-right-pricing-strategy/","question":"Where is PrestaShop available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"self_hosted":true}` |
| description.long | A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. | A customizable e-commerce platform that enables businesses to create, customize, and scale online shops with full control over storefront design, customer relationships, and pricing strategies. |
| features.capabilities | `{"headless":true,"free_tier":false,"iso_27001":true,"open_source":false,"b2b_features":true,"soc2_type_ii":true,"platform_type":"hosted_saas","pricing_model":"enterprise_annual_contract","self_hostable":false,"payments_model":"both","pci_compliance":false,"pos_omnichannel":true,"deployment_model":"headless_middleware_api","transaction_fees":false,"extension_ecosystem":"ISV partner network with Solution Hub offering ready-to-go integrations, acceler","multi_currency_language":true,"endless_aisle_in_store_digital_ordering":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":true,"real_time_multi_location_inventory_visibility":true}` | `{"free_tier":true,"open_source":true,"b2b_features":true,"platform_type":"self_host","self_hostable":true,"payments_model":"byo","extension_ecosystem":"Extensive marketplace with thousands of modules and themes","multi_currency_language":true}` |
| integrations.count | 5 | 12 |
| integrations.list | `[{"name":"TrustElevate"},{"name":"Krish Multi Vendor Marketplace"},{"name":"Google Cloud Marketplace"},{"name":"AWS Marketplace"},{"name":"Payment Service Providers (PSPs)"},{"name":"Franka Emika"},{"name":"PSPs (Adyen, Stripe, Square, etc.)"},{"name":"Shipping & Tax providers"},{"name":"PIMs (Product Information Management)"},{"name":"Search & Personalization platforms"},{"name":"Marketplacer","native":true,"category":"marketplace","direction":"bidirectional"},{"name":"Apple Pay","native":true,"category":"payments","direction":"outbound"},{"name":"Google Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"LinkedIn Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"Bizzabo","native":false,"category":"events","direction":"bidirectional"}]` | `[{"name":"PayPal"},{"name":"PrestaShop Checkout"},{"name":"Stripe"},{"name":"Alma"},{"name":"Klarna"},{"name":"Viva.com"},{"name":"Airwallex"},{"name":"Click to Pay"},{"name":"Facebook"},{"name":"Instagram"},{"name":"Google"},{"name":"Klaviyo"}]` |
| language.primary | - | PHP |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"FR","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premium","summary":"Contact sales for custom pricing","features":["Premium Support with enhanced SLA and priority support","Audit Log Premium for tracking changes","Advanced B2B APIs with Business Units and role-based permissions","Performance testing add-on","HIPAA compliance add-on"],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Audit Log Premium"},{"name":"Advanced B2B APIs"},{"name":"Additional regions and connectors"},{"name":"Performance testing"},{"name":"HIPAA compliance"}],"summary":"Order-based pricing model. Contact sales for quote.","currency":"USD","freeTier":false,"sourceUrl":"https://commercetools.com/pricing","retrievedAt":"2026-08-14T13:39:25.993Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Classic","description":"Free open-source e-commerce platform"}],"addOns":[{"name":"Migration & Updates","components":[{"kind":"one_time","amount":300,"currency":"EUR"}]},{"name":"SEO Pack","components":[{"kind":"one_time","amount":550,"currency":"EUR"}]},{"name":"Performance Pack","components":[{"kind":"one_time","amount":90,"currency":"EUR"}]},{"name":"Security Pack","components":[{"kind":"one_time","amount":1490,"currency":"EUR"}]}],"summary":"Free open-source platform with optional paid support services from €90.","currency":"EUR","freeTier":true,"sourceUrl":"https://prestashop.com/blog/marketing-en/how-to-nail-down-the-right-pricing-strategy/","retrievedAt":"2026-08-14T15:23:58.436Z"}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | open_source |
| pricing.price_level | unknown | free |
| pricing.transparent | no | yes |
| release.cadence_days | - | 21 |
| release.history | - | `[{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.2.0","date":"2026-09-30T09:56:24Z","type":"stable","version":"9.2.0"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.2.0-rc.1","date":"2026-09-21T08:32:27Z","type":"prerelease","version":"9.2.0-rc.1"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.1.5","date":"2026-08-18T08:23:25Z","type":"stable","version":"9.1.5"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/8.2.8","date":"2026-08-18T08:23:09Z","type":"stable","version":"8.2.8"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.2.0-beta.1","date":"2026-07-22T07:41:40Z","type":"prerelease","version":"9.2.0-beta.1"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.1.4","date":"2026-06-04T14:26:34Z","type":"stable","version":"9.1.4"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/8.2.7","date":"2026-06-04T14:26:22Z","type":"stable","version":"8.2.7"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.1.3","date":"2026-05-21T12:27:47Z","type":"stable","version":"9.1.3"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.1.2","date":"2026-05-19T12:11:44Z","type":"stable","version":"9.1.2"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.1.1","date":"2026-04-27T14:24:39Z","type":"stable","version":"9.1.1"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/8.2.6","date":"2026-04-27T15:14:21Z","type":"stable","version":"8.2.6"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/8.2.5","date":"2026-03-23T10:07:16Z","type":"stable","version":"8.2.5"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.1.0","date":"2026-03-23T10:11:22Z","type":"stable","version":"9.1.0"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.1.0-rc.1","date":"2026-03-05T11:57:10Z","type":"prerelease","version":"9.1.0-rc.1"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.0.3","date":"2026-02-03T10:01:48Z","type":"stable","version":"9.0.3"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/8.2.4","date":"2026-02-03T09:49:42Z","type":"stable","version":"8.2.4"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.1.0-beta.1","date":"2026-01-07T09:36:40Z","type":"prerelease","version":"9.1.0-beta.1"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.0.2","date":"2025-12-10T12:31:18Z","type":"stable","version":"9.0.2"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/9.0.1","date":"2025-10-13T15:24:21Z","type":"stable","version":"9.0.1"},{"url":"https://github.com/PrestaShop/PrestaShop/releases/tag/8.2.3","date":"2025-09-04T15:20:57Z","type":"stable","version":"8.2.3"}]` |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active","auditor":"American Institute of Certified Public Accounts (AICPA)","evidenceUrl":"https://commercetools.com/press-releases/commercetools-announces-soc2-type-ii-and-hds-compliance"},{"name":"ISO/IEC 27001","status":"active"},{"name":"HDS (Hébergement de Données de Santé)","status":"active"},{"name":"Cyber Essentials","status":"active"}]` | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.scorecard | - | 4 |
| security.soc2 | yes | - |
| security.trust_center | https://commercetools.com/commerce-platform/security-compliance | https://prestashop.com/blog/tech-en/security-announcement-your-store-may-be-vulnerable-to-malware-here-is-what-you-need-to-do/ |
| security.vulnerabilities | - | `{"count":33,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=packagist&package_name=prestashop%2Fprestashop&per_page=100","last_12m":4,"max_severity":"CRITICAL"}` |

## Capabilities (E-commerce Platforms)

| Capability | commercetools | PrestaShop |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Self-host OSS |
| **Licensing** |  |  |
| Open-source | ✗ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✗ | ✓ |
| Transaction fees beyond plan | ✗ | - |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Bring-your-own gateway |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | - |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✗ | - |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | ✓ |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | ✓ |
| POS / omnichannel | ✓ | - |
| **Extensibility** |  |  |
| App / extension ecosystem size | ISV partner network with Solution Hub offering ready-to-go integrations, acceler | Extensive marketplace with thousands of modules and themes |

*Source: vioscaleAI. Generated 2026-10-16T19:27:14.698Z. "-" = undocumented, not absent.*