# commercetools vs Magento Open Source

**Leader by vioscaleAI score:** commercetools

| Attribute | commercetools | Magento Open Source |
|---|---|---|
| **vioscaleAI score** | 58.8 (56% (medium)) | 52.1 (39% (low)) |
| activity.commits_last_30d | - | 100 |
| adoption.dependent_repos | - | 12 |
| adoption.github_stars | - | 12,205 |
| content.faq | `[{"answer":"A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. It is indexed under E-commerce Platforms.","source":"https://commercetools.com","question":"What is commercetools?","confidence":0.6},{"answer":"commercetools does not publish its prices. Pricing is quoted on request, across 1 plan (Premium), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://commercetools.com/pricing","question":"How much does commercetools cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to commercetools. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://commercetools.com","question":"What platforms does commercetools support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for commercetools, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://commercetools.com","question":"Can commercetools be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for commercetools, including TrustElevate, Krish Multi Vendor Marketplace, Google Cloud Marketplace, AWS Marketplace, Payment Service Providers (PSPs), Franka Emika, PSPs (Adyen, Stripe, Square, etc.) and Shipping & Tax providers, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://commercetools.com","question":"What does commercetools integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for commercetools. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as commercetools not holding them. Always confirm compliance directly before you rely on it.","source":"https://commercetools.com/commerce-platform/security-compliance","question":"What security certifications does commercetools have?","confidence":0.7},{"answer":"commercetools is available worldwide. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Germany.","source":"https://commercetools.com","question":"Where is commercetools available?","confidence":0.75}]` | `[{"answer":"Open-source software that gives merchants the essential features to build and operate their own fully customizable online retail stores. It is indexed under E-commerce Platforms.","source":"https://business.adobe.com/products/magento/open-source.html","question":"What is Magento Open Source?","confidence":0.6},{"answer":"Magento Open Source is open source, so it can be self-hosted and used at no licence cost. It is released under the OSL-3.0 licence. Pricing changes often, so verify at source before relying on it.","source":"https://business.adobe.com/products/magento/open-source.html","question":"Is Magento Open Source free to use?","confidence":0.6},{"answer":"Yes. Magento Open Source can be deployed self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://business.adobe.com/products/magento/open-source.html","question":"Can Magento Open Source be self-hosted?","confidence":0.6},{"answer":"Yes. Magento Open Source is published under the OSL-3.0 licence, a copyleft licence, so check its terms before embedding it in a closed-source product. Licence terms can change between releases, so verify against the repository for the version you intend to use.","source":"https://github.com/magento/magento2","question":"Is Magento Open Source open source?","confidence":0.95}]` |
| deployment.options | `{"cloud":true}` | `{"on_prem":true,"self_hosted":true}` |
| description.long | A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. | An open-source e-commerce platform released under the Open Software License v3.0, maintained by Adobe and available for self-hosting with community contribution opportunities. |
| features.capabilities | `{"headless":true,"free_tier":false,"iso_27001":true,"open_source":false,"b2b_features":true,"soc2_type_ii":true,"platform_type":"hosted_saas","pricing_model":"enterprise_annual_contract","self_hostable":false,"payments_model":"both","pci_compliance":false,"pos_omnichannel":true,"deployment_model":"headless_middleware_api","transaction_fees":false,"extension_ecosystem":"ISV partner network with Solution Hub offering ready-to-go integrations, acceler","multi_currency_language":true,"endless_aisle_in_store_digital_ordering":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":true,"real_time_multi_location_inventory_visibility":true}` | `{"free_tier":true,"open_source":true,"platform_type":"self_host","self_hostable":true,"payments_model":"byo","transaction_fees":false,"extension_ecosystem":"Community-maintained with extensive customization and extension capabilities"}` |
| integrations.count | 5 | - |
| integrations.list | `[{"name":"TrustElevate"},{"name":"Krish Multi Vendor Marketplace"},{"name":"Google Cloud Marketplace"},{"name":"AWS Marketplace"},{"name":"Payment Service Providers (PSPs)"},{"name":"Franka Emika"},{"name":"PSPs (Adyen, Stripe, Square, etc.)"},{"name":"Shipping & Tax providers"},{"name":"PIMs (Product Information Management)"},{"name":"Search & Personalization platforms"},{"name":"Marketplacer","native":true,"category":"marketplace","direction":"bidirectional"},{"name":"Apple Pay","native":true,"category":"payments","direction":"outbound"},{"name":"Google Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"LinkedIn Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"Bizzabo","native":false,"category":"events","direction":"bidirectional"}]` | - |
| language.primary | - | PHP |
| license.spdx | - | OSL-3.0 |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"cli":true,"web":true}` | - |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premium","summary":"Contact sales for custom pricing","features":["Premium Support with enhanced SLA and priority support","Audit Log Premium for tracking changes","Advanced B2B APIs with Business Units and role-based permissions","Performance testing add-on","HIPAA compliance add-on"],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Audit Log Premium"},{"name":"Advanced B2B APIs"},{"name":"Additional regions and connectors"},{"name":"Performance testing"},{"name":"HIPAA compliance"}],"summary":"Order-based pricing model. Contact sales for quote.","currency":"USD","freeTier":false,"sourceUrl":"https://commercetools.com/pricing","retrievedAt":"2026-08-14T13:39:25.993Z"}` | `{"type":"open_source","sourceUrl":"https://business.adobe.com/products/magento/open-source.html","retrievedAt":"2026-10-15T20:27:49.477Z"}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | open_source |
| pricing.price_level | unknown | free |
| pricing.transparent | no | yes |
| release.history | - | `[{"url":"https://github.com/magento/magento2/releases/tag/2.4.10-alpha1","date":"2026-10-13T14:01:47Z","type":"stable","version":"2.4.10-alpha1"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.9","date":"2026-05-12T14:04:23Z","type":"stable","version":"2.4.9"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.8-p5","date":"2026-05-12T14:03:27Z","type":"stable","version":"2.4.8-p5"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.7-p10","date":"2026-05-12T14:02:41Z","type":"stable","version":"2.4.7-p10"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.6-p15","date":"2026-05-12T14:01:44Z","type":"stable","version":"2.4.6-p15"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.9-beta1","date":"2026-03-10T14:04:22Z","type":"stable","version":"2.4.9-beta1"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.8-p4","date":"2026-03-10T14:03:14Z","type":"stable","version":"2.4.8-p4"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.7-p9","date":"2026-03-10T14:02:12Z","type":"stable","version":"2.4.7-p9"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.6-p14","date":"2026-03-10T14:01:06Z","type":"stable","version":"2.4.6-p14"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.9-alpha3","date":"2025-10-14T14:05:11Z","type":"stable","version":"2.4.9-alpha3"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.8-p3","date":"2025-10-14T14:03:58Z","type":"stable","version":"2.4.8-p3"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.7-p8","date":"2025-10-14T14:02:08Z","type":"stable","version":"2.4.7-p8"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.6-p13","date":"2025-10-14T14:00:43Z","type":"stable","version":"2.4.6-p13"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.9-alpha2","date":"2025-08-12T14:10:04Z","type":"stable","version":"2.4.9-alpha2"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.8-p2","date":"2025-08-12T14:09:09Z","type":"stable","version":"2.4.8-p2"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.7-p7","date":"2025-08-12T14:07:23Z","type":"stable","version":"2.4.7-p7"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.6-p12","date":"2025-08-12T14:03:25Z","type":"stable","version":"2.4.6-p12"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.5-p14","date":"2025-08-12T14:02:02Z","type":"stable","version":"2.4.5-p14"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.9-alpha1","date":"2025-06-10T14:13:47Z","type":"stable","version":"2.4.9-alpha1"},{"url":"https://github.com/magento/magento2/releases/tag/2.4.8-p1","date":"2025-06-10T14:13:07Z","type":"stable","version":"2.4.8-p1"}]` |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | - |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active","auditor":"American Institute of Certified Public Accounts (AICPA)","evidenceUrl":"https://commercetools.com/press-releases/commercetools-announces-soc2-type-ii-and-hds-compliance"},{"name":"ISO/IEC 27001","status":"active"},{"name":"HDS (Hébergement de Données de Santé)","status":"active"},{"name":"Cyber Essentials","status":"active"}]` | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.scorecard | - | 6.1 |
| security.soc2 | yes | - |
| security.trust_center | https://commercetools.com/commerce-platform/security-compliance | - |
| security.vulnerabilities | - | `{"count":100,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=packagist&package_name=magento%2Fcommunity-edition&per_page=100","last_12m":0,"max_severity":"CRITICAL"}` |

## Capabilities (E-commerce Platforms)

| Capability | commercetools | Magento Open Source |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Self-host OSS |
| **Licensing** |  |  |
| Open-source | ✗ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✗ | ✓ |
| Transaction fees beyond plan | ✗ | ✗ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Bring-your-own gateway |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | - |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✗ | - |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | - |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | - |
| POS / omnichannel | ✓ | - |
| **Extensibility** |  |  |
| App / extension ecosystem size | ISV partner network with Solution Hub offering ready-to-go integrations, acceler | Community-maintained with extensive customization and extension capabilities |

*Source: vioscaleAI. Generated 2026-10-16T20:50:59.940Z. "-" = undocumented, not absent.*