# commercetools vs Ecwid

| Attribute | commercetools | Ecwid |
|---|---|---|
| **vioscaleAI score** | 58.8 (56% (medium)) | 54.8 (53% (medium)) |
| content.faq | `[{"answer":"A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. It is indexed under E-commerce Platforms.","source":"https://commercetools.com","question":"What is commercetools?","confidence":0.6},{"answer":"commercetools does not publish its prices. Pricing is quoted on request, across 1 plan (Premium), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://commercetools.com/pricing","question":"How much does commercetools cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to commercetools. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://commercetools.com","question":"What platforms does commercetools support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for commercetools, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://commercetools.com","question":"Can commercetools be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for commercetools, including TrustElevate, Krish Multi Vendor Marketplace, Google Cloud Marketplace, AWS Marketplace, Payment Service Providers (PSPs), Franka Emika, PSPs (Adyen, Stripe, Square, etc.) and Shipping & Tax providers, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://commercetools.com","question":"What does commercetools integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for commercetools. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as commercetools not holding them. Always confirm compliance directly before you rely on it.","source":"https://commercetools.com/commerce-platform/security-compliance","question":"What security certifications does commercetools have?","confidence":0.7},{"answer":"commercetools is available worldwide. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Germany.","source":"https://commercetools.com","question":"Where is commercetools available?","confidence":0.75}]` | `[{"answer":"A hosted e-commerce platform that provides store setup, inventory management, order processing, automated marketing campaigns, and integrated payments and shipping—all centralized in one dashboard to simplify online selling. It is indexed under E-commerce Platforms.","source":"https://www.ecwid.com/","question":"What is Ecwid?","confidence":0.6},{"answer":"Ecwid is a paid product; published pricing starts at $5 per month. It is sold across 4 plans (Starter, Venture, Business and Unlimited). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.ecwid.com/","question":"How much does Ecwid cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Ecwid. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.ecwid.com/","question":"What platforms does Ecwid support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Ecwid, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.ecwid.com/","question":"Can Ecwid be self-hosted?","confidence":0.6}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. | A cloud-hosted store builder enabling merchants to create and manage online storefronts, process payments, control inventory across multiple sales channels, and automate customer communications from a single dashboard. |
| features.capabilities | `{"headless":true,"free_tier":false,"iso_27001":true,"open_source":false,"b2b_features":true,"soc2_type_ii":true,"platform_type":"hosted_saas","pricing_model":"enterprise_annual_contract","self_hostable":false,"payments_model":"both","pci_compliance":false,"pos_omnichannel":true,"deployment_model":"headless_middleware_api","transaction_fees":false,"extension_ecosystem":"ISV partner network with Solution Hub offering ready-to-go integrations, acceler","multi_currency_language":true,"endless_aisle_in_store_digital_ordering":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":true,"real_time_multi_location_inventory_visibility":true}` | `{"headless":true,"platform_type":"hosted_saas","payments_model":"built_in","pos_omnichannel":true,"transaction_fees":false}` |
| integrations.count | 5 | 1 |
| integrations.list | `[{"name":"TrustElevate"},{"name":"Krish Multi Vendor Marketplace"},{"name":"Google Cloud Marketplace"},{"name":"AWS Marketplace"},{"name":"Payment Service Providers (PSPs)"},{"name":"Franka Emika"},{"name":"PSPs (Adyen, Stripe, Square, etc.)"},{"name":"Shipping & Tax providers"},{"name":"PIMs (Product Information Management)"},{"name":"Search & Personalization platforms"},{"name":"Marketplacer","native":true,"category":"marketplace","direction":"bidirectional"},{"name":"Apple Pay","native":true,"category":"payments","direction":"outbound"},{"name":"Google Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"LinkedIn Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"Bizzabo","native":false,"category":"events","direction":"bidirectional"}]` | `[{"name":"Amazon"}]` |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premium","summary":"Contact sales for custom pricing","features":["Premium Support with enhanced SLA and priority support","Audit Log Premium for tracking changes","Advanced B2B APIs with Business Units and role-based permissions","Performance testing add-on","HIPAA compliance add-on"],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Audit Log Premium"},{"name":"Advanced B2B APIs"},{"name":"Additional regions and connectors"},{"name":"Performance testing"},{"name":"HIPAA compliance"}],"summary":"Order-based pricing model. Contact sales for quote.","currency":"USD","freeTier":false,"sourceUrl":"https://commercetools.com/pricing","retrievedAt":"2026-08-14T13:39:25.993Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$5/month","features":["Up to 10 products","70+ site templates","Default company.site domain","Add a store to any site","Email support"],"components":[{"kind":"fixed","amount":5,"period":"month","currency":"USD"}],"description":"For beginners","contactSales":false,"includedLimits":{"products":"10"}},{"free":false,"name":"Venture","summary":"$35/month ($29/month when billed annually)","features":["Up to 100 products + e-goods","Selling on Instagram & Facebook","Mobile store management app","Live chat support","Access to App Market","Automated tax calculations","Discount coupons","Custom checkout","Buy a custom domain","Built-in reports & analytics"],"components":[{"kind":"fixed","amount":35,"period":"month","currency":"USD"}],"description":"For solo visionaries","contactSales":false,"includedLimits":{"products":"100"}},{"free":false,"name":"Business","summary":"$65/month ($49/month when billed annually)","features":["Up to 2,500 products","Selling on marketplaces","Selling subscriptions","Add staff (2 accounts)","Phone support","Abandoned carts recovery","Wholesale pricing groups","Multi-lingual store","Promotions (3)","Custom URL slugs","Product reviews","Advanced reports & analytics"],"components":[{"kind":"fixed","amount":65,"period":"month","currency":"USD"}],"description":"For small but mighty teams","contactSales":false,"includedLimits":{"products":"2500"}},{"free":false,"name":"Unlimited","summary":"$149/month ($119/month when billed annually)","features":["Unlimited products","Sell in-person (POS integration)","Unlimited Staff accounts","Priority Support","Promotions (500)"],"components":[{"kind":"fixed","amount":149,"period":"month","currency":"USD"}],"description":"For businesses focused on growth","contactSales":false}],"summary":"From $5/month to $149/month. No transaction fees. Annual billing saves 16%.","currency":"USD","freeTier":false,"sourceUrl":"https://www.ecwid.com/","retrievedAt":"2026-08-04T08:33:11.241Z","startingPrice":{"amount":5,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | low |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active","auditor":"American Institute of Certified Public Accounts (AICPA)","evidenceUrl":"https://commercetools.com/press-releases/commercetools-announces-soc2-type-ii-and-hds-compliance"},{"name":"ISO/IEC 27001","status":"active"},{"name":"HDS (Hébergement de Données de Santé)","status":"active"},{"name":"Cyber Essentials","status":"active"}]` | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://commercetools.com/commerce-platform/security-compliance | - |

## Capabilities (E-commerce Platforms)

| Capability | commercetools | Ecwid |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Hosted all-in-one SaaS |
| **Licensing** |  |  |
| Open-source | ✗ | - |
| **Deployment** |  |  |
| Self-hostable | ✗ | - |
| **Pricing** |  |  |
| Free / open tier | ✗ | - |
| Transaction fees beyond plan | ✗ | ✗ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in payments |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✗ | - |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | - |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | - |
| POS / omnichannel | ✓ | ✓ |
| **Extensibility** |  |  |
| App / extension ecosystem size | ISV partner network with Solution Hub offering ready-to-go integrations, acceler | - |

*Source: vioscaleAI. Generated 2026-10-16T19:15:42.053Z. "-" = undocumented, not absent.*