# ClickUp vs Smartsheet

**Leader by vioscaleAI score:** ClickUp

| Attribute | ClickUp | Smartsheet |
|---|---|---|
| **vioscaleAI score** | 80.4 (70% (medium)) | 42.2 (72% (medium)) |
| content.faq | `[{"answer":"ClickUp is a cloud-based work management platform that consolidates project management, team collaboration, and AI-powered automation into a single application. It replaces the need for multiple fragmented tools by providing task management, multiple view options (Kanban boards, Gantt charts, timelines), built-in chat, document collaboration, and automation capabilities in one workspace.","source":"https://clickup.com","question":"What is ClickUp and what problem does it solve?","confidence":0.95},{"answer":"ClickUp is available as a web application and through native mobile apps for iOS and Android, with desktop clients for Mac and Windows. This multi-platform approach enables teams to access their work from any device with an internet connection.","source":"https://clickup.com/features","question":"What platforms and devices can access ClickUp?","confidence":0.95},{"answer":"ClickUp operates on a freemium model with a free tier offering basic features like unlimited tasks and kanban boards, followed by tiered paid plans (Unlimited, Business, and Enterprise) charged per user per month with annual billing discounts available. AI features are offered as a separate add-on subscription with its own monthly pricing structure.","source":"https://clickup.com/pricing","question":"What is ClickUp's pricing model?","confidence":0.9},{"answer":"ClickUp integrates with over 1,000 third-party applications including communication platforms like Slack and Microsoft Teams, development tools like GitHub and GitLab, file storage services like Google Drive and Dropbox, and automation platforms like Zapier and Make. The platform also provides an API for custom integrations and can automatically import project data from competing tools like Trello, Asana, and Jira.","source":"https://clickup.com/integrations","question":"What third-party services does ClickUp integrate with?","confidence":0.95},{"answer":"ClickUp is proprietary, commercially-licensed software operated as a subscription service. It is not open source and is developed and maintained exclusively by ClickUp Inc. as a cloud-based platform.","source":"https://clickup.com/about","question":"Is ClickUp open-source or proprietary software?","confidence":0.95},{"answer":"ClickUp is exclusively cloud-hosted on Amazon Web Services (AWS) infrastructure and is not available for self-hosting. Enterprise customers can select data residency options in US, European, or Asia Pacific data centers, but the platform remains managed by ClickUp rather than deployed on customer infrastructure.","source":"https://clickup.com/security","question":"How is ClickUp hosted and deployed?","confidence":0.95},{"answer":"ClickUp includes a built-in AI assistant called Brain with access to multiple language models including GPT, Claude, and Gemini. The platform also features Super Agents that autonomously execute tasks within workflows, plus AI-powered capabilities for meeting transcription, content generation, and image creation.","source":"https://clickup.com","question":"What AI capabilities are built into ClickUp?","confidence":0.9},{"answer":"ClickUp is designed for teams across functions including product management, software development, marketing, operations, and project management. Common use cases include agile sprint planning, cross-functional project tracking, team collaboration, and workflow automation for organizations looking to consolidate multiple work management tools into a single platform.","source":"https://clickup.com","question":"What teams or use cases is ClickUp designed for?","confidence":0.85}]` | `[{"answer":"A project and portfolio management platform that helps teams coordinate work across tools, automate workflows, track milestones and dependencies, allocate resources, and gain real-time visibility through dashboards and reporting. It is indexed under Project Management Software.","source":"https://www.smartsheet.com","question":"What is Smartsheet?","confidence":0.6},{"answer":"Smartsheet does not publish its prices. Pricing is quoted on request, across 2 plans (Business and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.smartsheet.com","question":"How much does Smartsheet cost?","confidence":0.6},{"answer":"Smartsheet supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.smartsheet.com","question":"What platforms does Smartsheet support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Smartsheet, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.smartsheet.com","question":"Can Smartsheet be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Smartsheet, including DocuSign, ERPs, CRMs and HCMs. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.smartsheet.com","question":"What does Smartsheet integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Smartsheet. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Smartsheet not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.smartsheet.com/trust/compliance/hipaa","question":"What security certifications does Smartsheet have?","confidence":0.7},{"answer":"Smartsheet is available in the United States and the EU. Its primary markets are the United States and the EU.","source":"https://www.smartsheet.com","question":"Where is Smartsheet available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified productivity platform that centralizes task management, documentation, and team workflows with AI-powered automation and intelligent insights to streamline project execution. | A platform for managing projects, portfolios, and operations with real-time visibility, workflow automation, cross-team resource planning, and centralized dashboards. |
| features.capabilities | `{"gantt":true,"views":"advanced","docs_wiki":true,"api_access":true,"dependencies":true,"guest_access":true,"custom_fields":true,"time_tracking":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` | `{"gantt":true,"views":"advanced","docs_wiki":false,"api_access":true,"dependencies":true,"guest_access":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` |
| integrations.count | 100 | 4 |
| integrations.list | `[{"name":"Google Calendar"},{"name":"GitHub"},{"name":"Figma"},{"name":"Linear"},{"name":"Notion"},{"name":"Google Drive","native":true,"direction":"inbound"},{"name":"Salesforce","native":true,"category":"crm","direction":"inbound"},{"name":"Slack","native":true,"category":"chat"}]` | `[{"name":"DocuSign"},{"name":"ERPs"},{"name":"CRMs"},{"name":"HCMs"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":["US","EU"],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free forever with 60MB storage","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier with storage included","contactSales":false,"includedLimits":{"storage":"60MB"}}],"summary":"Free forever tier; paid plans and customizations available for enterprises","currency":"USD","freeTier":true,"sourceUrl":"https://clickup.com/blog/service-package-pricing-templates/","retrievedAt":"2026-09-04T16:02:15.183Z","billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Business","features":["Document generation automation","PDF builder"],"contactSales":true},{"free":false,"name":"Enterprise","features":["Document generation automation","DocuSign mapping","DataTable","Advanced Work Management"],"contactSales":true}],"summary":"Contact sales. 14-day free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.smartsheet.com","retrievedAt":"2026-08-14T16:39:07.081Z","freeTrialDays":14}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.transparent | yes | no |
| release.cadence_days | 7 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | - |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://clickup.com/blog/ai-assistant-for-compliance-and-audit/ | - |

## Capabilities (Project Management Software)

| Capability | ClickUp | Smartsheet |
|---|:--:|:--:|
| **Core** |  |  |
| Tasks & subtasks | ✓ | ✓ |
| Board / list / timeline views | Board + Gantt + calendar | Board + Gantt + calendar |
| **Planning** |  |  |
| Gantt / timeline | ✓ | ✓ |
| Task dependencies | ✓ | ✓ |
| Time tracking | ✓ | - |
| **Automation** |  |  |
| Automation / rules | ✓ | ✓ |
| **Flexibility** |  |  |
| Custom fields | ✓ | - |
| **Collaboration** |  |  |
| Docs / wiki | ✓ | ✗ |
| Guest / client access | ✓ | ✓ |
| **Insight** |  |  |
| Dashboards & reporting | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:27:20.313Z. "-" = undocumented, not absent.*