# Cisco Duo vs Twilio Authy

**Leader by vioscaleAI score:** Cisco Duo

| Attribute | Cisco Duo | Twilio Authy |
|---|---|---|
| **vioscaleAI score** | 85.2 (73% (medium)) | 70.3 (36% (low)) |
| content.faq | `[{"answer":"Cisco Duo provides security-focused identity management with multi-factor authentication, single sign-on, passwordless access, device trust, and identity intelligence across on-premises and cloud environments. It includes directory services, admin controls, and AI-powered security insights for managing access to organizational resources. It is indexed under MFA 2FA.","source":"https://duo.com","question":"What is Cisco Duo?","confidence":0.6},{"answer":"Cisco Duo offers a free tier, so you can start without paying. Paid plans start at $6 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://duo.com/editions-and-pricing/duo-essentials","question":"Is Cisco Duo free?","confidence":0.6},{"answer":"Cisco Duo supports the web and Windows. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://duo.com","question":"What platforms does Cisco Duo support?","confidence":0.6},{"answer":"Yes. Cisco Duo can be deployed cloud / SaaS, hybrid and on-premise, so it does not have to run on the vendor's infrastructure.","source":"https://duo.com","question":"Can Cisco Duo be self-hosted?","confidence":0.6},{"answer":"We have confirmed 29 integrations for Cisco Duo, including Amazon Web Services, AWS Directory Services, AWS IAM Identity Center, Amazon Connect, Amazon Managed Grafana, Amazon Redshift, AWS Client VPN and AWS Verified Access, plus 21 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://duo.com","question":"What does Cisco Duo integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Cisco Duo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Cisco Duo not holding them. Always confirm compliance directly before you rely on it.","source":"https://duo.com/support/security-and-reliability","question":"What security certifications does Cisco Duo have?","confidence":0.7},{"answer":"Cisco Duo is available worldwide. The vendor is headquartered in the United States.","source":"https://duo.com/editions-and-pricing/duo-essentials","question":"Where is Cisco Duo available?","confidence":0.75}]` | `[{"answer":"A two-factor authentication application that generates time-based security codes on your mobile device. It adds a second layer of protection to online accounts by requiring both a password and a device-generated code to authorize access. It is indexed under MFA 2FA.","source":"https://www.twilio.com/de-de/voice/pricing/vi","question":"What is Twilio Authy?","confidence":0.6},{"answer":"Twilio Authy offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.twilio.com/de-de/voice/pricing/vi","question":"Is Twilio Authy free?","confidence":0.6},{"answer":"Twilio Authy supports iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.twilio.com/de-de/voice/pricing/vi","question":"What platforms does Twilio Authy support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Twilio Authy, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.twilio.com/de-de/voice/pricing/vi","question":"Can Twilio Authy be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and HIPAA for Twilio Authy. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Twilio Authy not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.twilio.com/de-de/security/vulnerability-disclosure-program","question":"What security certifications does Twilio Authy have?","confidence":0.48}]` |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true}` | `{"cloud":true}` |
| description.long | A cloud-based solution for managing user identities and access across applications, providing phishing-resistant multi-factor authentication, device trust verification, and single sign-on capabilities. | A managed authentication service that handles user verification across multiple communication channels (SMS, WhatsApp, voice, email) at scale, eliminating the need for custom verification infrastructure. |
| features.capabilities | `{"pricing_model":"per_user_monthly","deployment_model":"hybrid","hardware_fido2_u2f_keys":true,"smart_push_notifications":true,"device_health_trust_checks":true,"vpn_radius_native_integration":true}` | `{"iso_27001":true,"soc2_type_ii":true,"deployment_model":"cloud_managed_saas","sms_voice_fallback":true,"totp_authenticator_app":true,"smart_push_notifications":true}` |
| integrations.count | 60 | - |
| integrations.list | `[{"name":"Amazon Web Services"},{"name":"AWS Directory Services"},{"name":"AWS IAM Identity Center"},{"name":"Amazon Connect"},{"name":"Amazon Managed Grafana"},{"name":"Amazon Redshift"},{"name":"AWS Client VPN"},{"name":"AWS Verified Access"},{"name":"Amazon Managed Prometheus"},{"name":"AWS Management Console"},{"name":"Amazon EKS"},{"name":"AWS WorkSpaces"},{"name":"AWS AppFabric"},{"name":"1Password"},{"name":"Active Directory"},{"name":"Slack","native":true,"category":"sso","direction":"outbound"},{"name":"Atlassian Cloud","native":true,"category":"sso","direction":"outbound"},{"name":"GitLab SaaS","native":true,"category":"sso","direction":"outbound"},{"name":"GitLab Self-Managed","native":true,"category":"sso","direction":"outbound"},{"name":"Cloudflare","native":true,"category":"sso","direction":"outbound"},{"name":"Microsoft Outlook Web App","native":true,"category":"sso","direction":"outbound"},{"name":"Grafana Cloud","native":true,"category":"sso","direction":"outbound"},{"name":"Adobe Learning Manager","native":true,"category":"sso","direction":"outbound"},{"name":"Freshworks","native":true,"category":"sso","direction":"outbound"},{"name":"Zapier","native":true,"category":"sso","direction":"outbound"},{"name":"Cisco AppDynamics SaaS","native":true,"category":"sso","direction":"outbound"},{"name":"Amazon AppStream 2.0","native":true,"category":"sso","direction":"outbound"},{"name":"Meraki RADIUS VPN","native":true,"category":"network","direction":"outbound"},{"name":"Jamf Cloud","native":true,"category":"sso","direction":"outbound"},{"name":"Atlassian Jira","native":true,"category":"project_management","direction":"inbound"},{"name":"Atlassian Confluence","native":true,"category":"documentation","direction":"inbound"},{"name":"AWS","native":true,"category":"cloud","direction":"bidirectional"},{"name":"GitLab","native":true,"category":"devops","direction":"bidirectional"},{"name":"Cisco AppDynamics","native":true,"category":"monitoring","direction":"inbound"},{"name":"Cisco Secure Access","native":true,"category":"security","direction":"bidirectional"},{"name":"BeyondTrust","native":true,"category":"security","direction":"bidirectional"},{"name":"Jamf","native":true,"category":"device_management","direction":"bidirectional"},{"name":"ManageEngine","native":true,"category":"it_management","direction":"bidirectional"},{"name":"Grafana","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"CrashPlan","native":true,"category":"backup","direction":"inbound"},{"name":"HashiCorp Cloud","native":true,"category":"cloud","direction":"bidirectional"}]` | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true,"windows":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Duo Advantage","summary":"$6/user/month","features":["Multi-factor authentication with access policies","Device visibility","Adaptive Access Policies with machine learning","Cisco Identity Intelligence","Single sign-on","Passwordless authentication","Duo Directory","Device trust","AI Assistant","Phone support"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":6,"period":"month","currency":"USD"}],"description":"Adaptive identity access management with machine learning-based threat detection","contactSales":false},{"free":false,"name":"Duo Premier","summary":"$9/user/month","features":["All Duo Advantage features","Complete zero trust access","Advanced device trust verification","Endpoint security software verification","VPN-less remote access","Agentic IAM"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":9,"period":"month","currency":"USD"}],"description":"Complete zero trust access with advanced device trust and AI agent controls","contactSales":false}],"summary":"From $6/user/month with 30-day free trial","currency":"USD","freeTier":false,"sourceUrl":"https://duo.com/editions-and-pricing/duo-essentials","retrievedAt":"2026-09-28T13:13:00.005Z","freeTrialDays":30,"startingPrice":{"unit":"seat","amount":6,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","summary":"Usage-based: $0.05 per SMS verification on WhatsApp, $0.0147 per template message (US pricing)","currency":"USD","sourceUrl":"https://www.twilio.com/en-us/authy","retrievedAt":"2026-09-23T13:28:50.406Z"}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | commercial |
| pricing.price_level | low | unknown |
| pricing.starting_price | `{"amount":6,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | - |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | https://duo.com/solutions/security-first-iam | - |

## Capabilities (MFA 2FA)

| Capability | Cisco Duo | Twilio Authy |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Hybrid | Cloud managed saas |
| Smart push notifications | ✓ | ✓ |
| Totp authenticator app | - | ✓ |
| SMS voice fallback | - | ✓ |
| Hardware fido2 u2f keys | ✓ | - |
| Number matching fatigue prevention | - | - |
| Offline fallback passcodes | - | - |
| VPN radius native integration | ✓ | - |
| Device health trust checks | ✓ | - |
| Fips 140 2 certification | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✓ |
| Pricing model | Per user monthly | - |

*Source: vioscaleAI. Generated 2026-10-16T02:28:55.470Z. "-" = undocumented, not absent.*