# Cincopa vs Mux

**Leader by vioscaleAI score:** Cincopa

| Attribute | Cincopa | Mux |
|---|---|---|
| **vioscaleAI score** | 62.4 (50% (medium)) | 43.9 (5% (low)) |
| content.faq | `[{"answer":"Cincopa is a cloud-based video hosting and knowledge platform that lets teams organize videos, documents, and PDFs into searchable environments accessible through galleries, branded pages, or portal-style channels. It includes AI-powered retrieval (VideoGPT) that lets viewers ask questions and get answers grounded in specific video moments or supporting documents. It is indexed under Video Marketing.","source":"https://www.cincopa.com/pricing","question":"What is Cincopa?","confidence":0.6},{"answer":"Cincopa offers a free tier, so you can start without paying. Paid plans start at $99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.cincopa.com/pricing","question":"Is Cincopa free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Cincopa. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.cincopa.com/pricing","question":"What platforms does Cincopa support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Cincopa, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.cincopa.com/pricing","question":"Can Cincopa be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Cincopa, including Zendesk, Salesforce, HubSpot, Google Analytics and Drupal. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.cincopa.com/pricing","question":"What does Cincopa integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Cincopa. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Cincopa not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.cincopa.com/privacy-policy","question":"What security certifications does Cincopa have?","confidence":0.7},{"answer":"Cincopa is available worldwide. Its primary market is the United States.","source":"https://www.cincopa.com/pricing","question":"Where is Cincopa available?","confidence":0.5}]` | `[{"answer":"A video platform providing encoding, streaming, and real-time video services with SDKs and APIs for developers to build video applications. It is indexed under Video Hosting.","source":"https://www.mux.com/blog/our-next-pricing-lever-baseline-on-demand-assets-with-free-video-encoding","question":"What is Mux?","confidence":0.6},{"answer":"Mux supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.mux.com/blog/our-next-pricing-lever-baseline-on-demand-assets-with-free-video-encoding","question":"What platforms does Mux support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Mux, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mux.com/blog/our-next-pricing-lever-baseline-on-demand-assets-with-free-video-encoding","question":"Can Mux be self-hosted?","confidence":0.6}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Enables organizations to curate and present videos alongside documentation as themed, searchable galleries that embed across websites, learning platforms, and support portals, with optional AI-powered navigation and question answering. | Mux provides video streaming infrastructure with SDKs and tools for web, iOS, and Android, enabling video playback, upload, real-time communication, and monitoring capabilities through APIs and custom player components. |
| features.capabilities | `{"pricing_model":"flat_subscription","architecture_model":"managed_cloud_saas","interactive_cta_and_link_buttons":true,"ad_free_customizable_brand_player":true,"salesforce_hubspot_crm_viewer_sync":true,"ai_automated_transcripts_and_captions":true,"password_and_sso_gated_content_security":true,"ad_free_white_label_customizable_html5_player":true,"automated_ai_transcription_and_closed_captioning":true,"domain_level_embedding_restrictions_and_password_gates":true}` | - |
| integrations.count | 4 | 2 |
| integrations.list | `[{"name":"Zendesk"},{"name":"Salesforce","native":true,"category":"crm"},{"name":"HubSpot","native":true,"category":"crm"},{"name":"Google Analytics","native":true,"category":"analytics"},{"name":"Drupal","native":true}]` | `[{"name":"Contentful","native":true,"direction":"bidirectional"},{"name":"LiveKit","native":true,"direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$99/month","features":["Galleries","Pages","Tube","VideoGPT","Analytics","Integrations","Encryption","Automated transcripts and captions","AI features"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"For one team launching a focused knowledge environment with the full core platform included","contactSales":false,"includedLimits":{"pages":"2","tubes":"1","videos":"200","galleries":"50","admin_seats":"3","tube_members":"50","monthly_delivery":"2TB","documents_and_pdfs":"500"}},{"free":false,"name":"Growth","summary":"$350/month","features":["Galleries","Pages","Tube","VideoGPT","Analytics","Integrations","Encryption","Automated transcripts and captions","AI features","VideoGPT insights","Advanced analytics and reporting","Advanced access control","Advanced branding controls","API and webhooks","Priority onboarding and support"],"commitment":"monthly","components":[{"kind":"fixed","amount":350,"period":"month","currency":"USD"}],"description":"For growing teams that need more capacity, stronger controls, and better insight into how the library is being used","contactSales":false,"includedLimits":{"pages":"6","tubes":"3","videos":"600","galleries":"150","admin_seats":"10","tube_members":"150","documents_and_pdfs":"1500"}},{"free":false,"name":"Enterprise","features":["Single Sign-On (SSO)","Multi-account structure","Advanced governance and security review","Custom integrations","Dedicated onboarding and account support","Custom limits for content, traffic, and environments"],"description":"For organizations that need advanced enterprise controls, procurement support, and custom requirements","contactSales":true}],"summary":"From $99/month. 14-day free trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.cincopa.com/pricing","retrievedAt":"2026-09-06T10:54:18.702Z","freeTrialDays":14,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | - |
| pricing.free_tier | yes | - |
| pricing.model | freemium | commercial |
| pricing.price_level | high | - |
| pricing.starting_price | `{"amount":99,"currency":"USD"}` | - |
| pricing.transparent | yes | - |
| security.gdpr | yes | - |
| security.trust_center | - | https://www.mux.com/security |

## Capabilities (Video Hosting)

| Capability | Cincopa | Mux |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Architecture model | Managed cloud saas | - |
| Ad free white label customizable html5 player | ✓ | - |
| Adaptive bitrate streaming and 4k hdr support | - | - |
| Interactive email capture turnstiles and ctas | - | - |
| Marketing automation CRM sync for watch time leads | - | - |
| Domain level embedding restrictions and password gates | ✓ | - |
| Digital rights management drm and hls encryption | - | - |
| Automated AI transcription and closed captioning | ✓ | - |
| Video seo json ld schema injection for google | - | - |
| Ott application builder for roku apple tv | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | flat_subscription | - |

*Source: vioscaleAI. Generated 2026-10-17T01:34:13.696Z. "-" = undocumented, not absent.*