# Chameleon vs Whatfix

**Leader by vioscaleAI score:** Chameleon

| Attribute | Chameleon | Whatfix |
|---|---|---|
| **vioscaleAI score** | 70.7 (75% (high)) | 49.7 (55% (medium)) |
| content.faq | `[{"answer":"A self-improving product platform that identifies user friction points, creates contextual in-app experiences like tours and checklists, and automatically optimizes them based on behavioral data—all without requiring code. It is indexed under Digital Adoption Platforms.","source":"https://www.chameleon.io/plans-new","question":"What is Chameleon?","confidence":0.6},{"answer":"Chameleon offers a free tier, so you can start without paying. Paid plans are also available: Demos, Startup, Growth and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://www.chameleon.io/plans-new","question":"Is Chameleon free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Chameleon. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.chameleon.io/plans-new","question":"What platforms does Chameleon support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Chameleon, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.chameleon.io/plans-new","question":"Can Chameleon be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Chameleon, including Heap, Zendesk, Intercom, Slack and ClickUp. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.chameleon.io/plans-new","question":"What does Chameleon integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Chameleon. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Chameleon not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.chameleon.io/security","question":"What security certifications does Chameleon have?","confidence":0.7},{"answer":"Chameleon is available worldwide. Its primary market is the United States.","source":"https://www.chameleon.io/plans-new","question":"Where is Chameleon available?","confidence":0.5}]` | `[{"answer":"A digital adoption platform that delivers interactive, contextual guidance within applications to help users learn features and onboard quickly, with integrated analytics to measure engagement and support effectiveness. It is indexed under Digital Adoption Platforms.","source":"https://whatfix.com/pricing/","question":"What is Whatfix?","confidence":0.6},{"answer":"Whatfix offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://whatfix.com/pricing/","question":"Is Whatfix free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Whatfix. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://whatfix.com/pricing/","question":"What platforms does Whatfix support?","confidence":0.6},{"answer":"Yes. Whatfix can be deployed self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://whatfix.com/pricing/","question":"Can Whatfix be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Whatfix, including Mixpanel, Amplitude, Segment, Salesforce, Google Cloud Platform, Anthropic and Cloudflare. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://whatfix.com/pricing/","question":"What does Whatfix integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Whatfix. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whatfix not holding them. Always confirm compliance directly before you rely on it.","source":"https://whatfix.com/security-framework-policy/","question":"What security certifications does Whatfix have?","confidence":0.7},{"answer":"Whatfix is available worldwide. The vendor is headquartered in India.","source":"https://whatfix.com/pricing/","question":"Where is Whatfix available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"self_hosted":true}` |
| description.long | A self-improving product platform that identifies user friction points, creates contextual in-app experiences like tours and checklists, and automatically optimizes them based on behavioral data—all without requiring code. | Whatfix helps organizations guide users through discovering and learning new application features using interactive walkthroughs, task lists, and targeted tips. It includes analytics to track feature adoption, identify where users get stuck, and measure the effectiveness of guidance interventions. |
| features.capabilities | `{"pricing_model":"monthly_active_users_mau","salesforce_hubspot_crm_sync":true,"zendesk_intercom_helpdesk_sync":true,"knowledge_base_help_widget_embed":true,"nps_and_in_app_survey_collection":true,"amplitude_mixpanel_analytics_sync":true,"in_app_user_onboarding_checklists":true,"user_drop_off_and_completion_analytics":true,"interactive_dom_element_targeting_walkthroughs":true}` | `{"pricing_model":"monthly_active_users_mau","knowledge_base_help_widget_embed":true,"nps_and_in_app_survey_collection":true,"amplitude_mixpanel_analytics_sync":true,"in_app_user_onboarding_checklists":true,"user_drop_off_and_completion_analytics":true,"interactive_dom_element_targeting_walkthroughs":true}` |
| integrations.count | 36 | 7 |
| integrations.list | `[{"name":"Heap"},{"name":"Zendesk"},{"name":"Intercom"},{"name":"Slack"},{"name":"ClickUp"},{"name":"Amplitude","native":true,"category":"analytics","direction":"bidirectional"},{"name":"Mixpanel","native":true,"category":"analytics","direction":"bidirectional"},{"name":"Google Analytics","native":true,"category":"analytics","direction":"inbound"},{"name":"HubSpot","native":true,"category":"crm","direction":"bidirectional"},{"name":"Salesforce","native":true,"category":"crm","direction":"inbound"},{"name":"Zapier","native":true,"direction":"outbound"},{"name":"Linear","native":true,"direction":"bidirectional"},{"name":"Customer.io","native":true,"category":"email","direction":"bidirectional"},{"name":"Typeform","native":true,"direction":"inbound"},{"name":"Figma","native":true,"direction":"inbound"},{"name":"Loom","native":true,"direction":"inbound"},{"name":"Vimeo","native":true,"direction":"inbound"},{"name":"Wistia","native":true,"direction":"inbound"},{"name":"YouTube","native":true,"direction":"inbound"},{"name":"Arcade","native":true,"direction":"inbound"},{"name":"Navattic","native":true,"direction":"inbound"},{"name":"Calendly","native":true,"direction":"inbound"},{"name":"Livestorm","native":true,"direction":"inbound"},{"name":"Pitch","native":true,"direction":"inbound"},{"name":"G2","native":true,"direction":"inbound"},{"name":"Help Scout","native":true,"category":"helpdesk","direction":"inbound"},{"name":"FullStory","native":true,"category":"analytics","direction":"inbound"},{"name":"Census","native":true,"direction":"inbound"},{"name":"Freshpaint","native":true,"direction":"bidirectional"},{"name":"Hightouch","native":true,"direction":"inbound"},{"name":"Fivetran","native":true,"direction":"outbound"},{"name":"MCP","native":true,"direction":"outbound"},{"name":"Airtable","native":true,"direction":"inbound"},{"name":"Google Tag Manager","native":true,"direction":"inbound"},{"name":"Twilio Segment","native":true,"direction":"bidirectional"},{"name":"Custom JS","native":true,"direction":"bidirectional"},{"name":"Chili Piper","native":true,"direction":"inbound"}]` | `[{"name":"Mixpanel"},{"name":"Amplitude"},{"name":"Segment"},{"name":"Salesforce"},{"name":"Google Cloud Platform"},{"name":"Anthropic"},{"name":"Cloudflare"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"IN","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Startup","summary":"From $279/mo for 2,000 MTUs","features":["10 Live Chameleon Experiences","Customization and targeting","Email support"],"commitment":"monthly","components":[{"kind":"fixed","amount":279,"period":"month","currency":"USD"}],"description":"For small teams just getting started","contactSales":false},{"free":false,"name":"Pro","summary":"From $750/mo for 5k MTUs (monthly billing)","features":["Up to 20 live experiences","Copilot to build, analyze, and optimize","Themes and Custom CSS","A/B Testing and Goals","Localize into 5 languages","Segmentation and targeting","Display rules with smart triggers","Scheduling and unscheduling","20 custom events","Webhooks & APIs","Monthly billing"],"commitment":"monthly","components":[{"kind":"fixed","amount":750,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Growth","summary":"$1,250/mo for 5k MTUs, billed annually","features":["Everything in Pro, plus","Unlimited live experiences","Ranger agent and Governance suite","AI Interactive Demos and HelpBar","Dedicated Customer Success and Onboarding","Localize into all languages","50 custom events","All 3rd party tools (including CRMs)","Annual billing"],"commitment":"annual","components":[{"kind":"fixed","amount":1250,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Unlimited localization","Account-switching","Custom contracts and procurement cycles"],"contactSales":true}],"addOns":[{"name":"Extra Seats","components":[{"kind":"fixed","amount":300,"period":"month","currency":"USD"},{"kind":"fixed","amount":3000,"period":"year","currency":"USD"}]},{"name":"SAML 2.0 SSO","components":[{"kind":"fixed","amount":400,"period":"month","currency":"USD"},{"kind":"fixed","amount":4000,"period":"year","currency":"USD"}]},{"name":"Additional Accounts","components":[{"kind":"fixed","amount":5000,"period":"year","currency":"USD"}]},{"name":"Expert Coaching"}],"summary":"From $279/mo. Free 14-day trial. Usage-based pricing by monthly tracked users (MTUs).","currency":"USD","freeTier":true,"sourceUrl":"https://www.chameleon.io/plans","retrievedAt":"2026-09-21T11:27:03.167Z","freeTrialDays":14,"startingPrice":{"amount":279,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","sourceUrl":"https://whatfix.com/pricing/","retrievedAt":"2026-09-04T22:13:14.196Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | high | unknown |
| pricing.starting_price | `{"amount":279,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` | - |
| security.gdpr | yes | yes |
| security.iso27001 | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.chameleon.io/security | - |

## Capabilities (Digital Adoption Platforms)

| Capability | Chameleon | Whatfix |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Interactive dom element targeting walkthroughs | ✓ | ✓ |
| No code visual builder chrome extension | - | - |
| In app user onboarding checklists | ✓ | ✓ |
| Nps and in app survey collection | ✓ | ✓ |
| User drop off and completion analytics | ✓ | ✓ |
| Knowledge base help widget embed | ✓ | ✓ |
| Amplitude mixpanel analytics sync | ✓ | ✓ |
| Salesforce hubspot CRM sync | ✓ | - |
| Zendesk intercom helpdesk sync | ✓ | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Monthly active users mau | Monthly active users mau |

*Source: vioscaleAI. Generated 2026-10-16T18:31:43.716Z. "-" = undocumented, not absent.*