# Chameleon vs Stonly

**Leader by vioscaleAI score:** Chameleon

| Attribute | Chameleon | Stonly |
|---|---|---|
| **vioscaleAI score** | 70.7 (75% (high)) | 51.8 (46% (low)) |
| content.faq | `[{"answer":"A self-improving product platform that identifies user friction points, creates contextual in-app experiences like tours and checklists, and automatically optimizes them based on behavioral data—all without requiring code. It is indexed under Digital Adoption Platforms.","source":"https://www.chameleon.io/plans-new","question":"What is Chameleon?","confidence":0.6},{"answer":"Chameleon offers a free tier, so you can start without paying. Paid plans are also available: Demos, Startup, Growth and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://www.chameleon.io/plans-new","question":"Is Chameleon free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Chameleon. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.chameleon.io/plans-new","question":"What platforms does Chameleon support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Chameleon, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.chameleon.io/plans-new","question":"Can Chameleon be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Chameleon, including Heap, Zendesk, Intercom, Slack and ClickUp. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.chameleon.io/plans-new","question":"What does Chameleon integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Chameleon. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Chameleon not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.chameleon.io/security","question":"What security certifications does Chameleon have?","confidence":0.7},{"answer":"Chameleon is available worldwide. Its primary market is the United States.","source":"https://www.chameleon.io/plans-new","question":"Where is Chameleon available?","confidence":0.5}]` | `[{"answer":"Stonly is a knowledge management system for customer service teams that combines interactive in-app guides, AI-powered agent assistance, and content personalization to reduce support tickets and improve customer resolution rates. It is indexed under Digital Adoption Platforms.","source":"https://stonly.com/pricing","question":"What is Stonly?","confidence":0.6},{"answer":"Stonly does not publish its prices. Pricing is quoted on request, across 3 plans (Basic, Small Business and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://stonly.com/pricing","question":"How much does Stonly cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Stonly. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://stonly.com/pricing","question":"What platforms does Stonly support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Stonly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://stonly.com/pricing","question":"Can Stonly be self-hosted?","confidence":0.6},{"answer":"We have confirmed 41 integrations for Stonly, including Zendesk, Salesforce, Freshworks, ServiceNow, Airtable, Amazon Connect, Amplitude and Crisp Chat, plus 33 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://stonly.com/pricing","question":"What does Stonly integrate with?","confidence":0.6},{"answer":"Stonly is available worldwide. Its primary market is the United States.","source":"https://stonly.com/pricing","question":"Where is Stonly available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A self-improving product platform that identifies user friction points, creates contextual in-app experiences like tours and checklists, and automatically optimizes them based on behavioral data—all without requiring code. | A no-code platform that embeds interactive guides, tutorials, and customer support directly into web and mobile applications, with targeting and segmentation to deliver personalized help to users. |
| features.capabilities | `{"pricing_model":"monthly_active_users_mau","salesforce_hubspot_crm_sync":true,"zendesk_intercom_helpdesk_sync":true,"knowledge_base_help_widget_embed":true,"nps_and_in_app_survey_collection":true,"amplitude_mixpanel_analytics_sync":true,"in_app_user_onboarding_checklists":true,"user_drop_off_and_completion_analytics":true,"interactive_dom_element_targeting_walkthroughs":true}` | `{"knowledge_base_help_widget_embed":true,"nps_and_in_app_survey_collection":true,"in_app_user_onboarding_checklists":true,"user_drop_off_and_completion_analytics":true,"interactive_dom_element_targeting_walkthroughs":true}` |
| integrations.count | 36 | 42 |
| integrations.list | `[{"name":"Heap"},{"name":"Zendesk"},{"name":"Intercom"},{"name":"Slack"},{"name":"ClickUp"},{"name":"Amplitude","native":true,"category":"analytics","direction":"bidirectional"},{"name":"Mixpanel","native":true,"category":"analytics","direction":"bidirectional"},{"name":"Google Analytics","native":true,"category":"analytics","direction":"inbound"},{"name":"HubSpot","native":true,"category":"crm","direction":"bidirectional"},{"name":"Salesforce","native":true,"category":"crm","direction":"inbound"},{"name":"Zapier","native":true,"direction":"outbound"},{"name":"Linear","native":true,"direction":"bidirectional"},{"name":"Customer.io","native":true,"category":"email","direction":"bidirectional"},{"name":"Typeform","native":true,"direction":"inbound"},{"name":"Figma","native":true,"direction":"inbound"},{"name":"Loom","native":true,"direction":"inbound"},{"name":"Vimeo","native":true,"direction":"inbound"},{"name":"Wistia","native":true,"direction":"inbound"},{"name":"YouTube","native":true,"direction":"inbound"},{"name":"Arcade","native":true,"direction":"inbound"},{"name":"Navattic","native":true,"direction":"inbound"},{"name":"Calendly","native":true,"direction":"inbound"},{"name":"Livestorm","native":true,"direction":"inbound"},{"name":"Pitch","native":true,"direction":"inbound"},{"name":"G2","native":true,"direction":"inbound"},{"name":"Help Scout","native":true,"category":"helpdesk","direction":"inbound"},{"name":"FullStory","native":true,"category":"analytics","direction":"inbound"},{"name":"Census","native":true,"direction":"inbound"},{"name":"Freshpaint","native":true,"direction":"bidirectional"},{"name":"Hightouch","native":true,"direction":"inbound"},{"name":"Fivetran","native":true,"direction":"outbound"},{"name":"MCP","native":true,"direction":"outbound"},{"name":"Airtable","native":true,"direction":"inbound"},{"name":"Google Tag Manager","native":true,"direction":"inbound"},{"name":"Twilio Segment","native":true,"direction":"bidirectional"},{"name":"Custom JS","native":true,"direction":"bidirectional"},{"name":"Chili Piper","native":true,"direction":"inbound"}]` | `[{"name":"Zendesk"},{"name":"Salesforce"},{"name":"Freshworks"},{"name":"ServiceNow"},{"name":"Airtable"},{"name":"Amazon Connect"},{"name":"Amplitude"},{"name":"Crisp Chat"},{"name":"Databricks"},{"name":"Front"},{"name":"Genesys"},{"name":"Google Analytics"},{"name":"Google Drive"},{"name":"Gorgias"},{"name":"Heap"},{"name":"Help Scout"},{"name":"Helpshift"},{"name":"HubSpot"},{"name":"Intercom"},{"name":"Jira"},{"name":"Livechat"},{"name":"Looker"},{"name":"Magento"},{"name":"Microsoft Dynamics"},{"name":"PagerDuty"},{"name":"Pipedrive"},{"name":"Shopify"},{"name":"Slack"},{"name":"Smartsheet"},{"name":"Sprinklr"},{"name":"Stripe"},{"name":"Talkdesk"},{"name":"WhatsApp"},{"name":"WooCommerce"},{"name":"WordPress"},{"name":"Zapier"},{"name":"Zoho"},{"name":"Segment"},{"name":"Freshpaint"},{"name":"Rudderstack"},{"name":"Freshdesk"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Startup","summary":"From $279/mo for 2,000 MTUs","features":["10 Live Chameleon Experiences","Customization and targeting","Email support"],"commitment":"monthly","components":[{"kind":"fixed","amount":279,"period":"month","currency":"USD"}],"description":"For small teams just getting started","contactSales":false},{"free":false,"name":"Pro","summary":"From $750/mo for 5k MTUs (monthly billing)","features":["Up to 20 live experiences","Copilot to build, analyze, and optimize","Themes and Custom CSS","A/B Testing and Goals","Localize into 5 languages","Segmentation and targeting","Display rules with smart triggers","Scheduling and unscheduling","20 custom events","Webhooks & APIs","Monthly billing"],"commitment":"monthly","components":[{"kind":"fixed","amount":750,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Growth","summary":"$1,250/mo for 5k MTUs, billed annually","features":["Everything in Pro, plus","Unlimited live experiences","Ranger agent and Governance suite","AI Interactive Demos and HelpBar","Dedicated Customer Success and Onboarding","Localize into all languages","50 custom events","All 3rd party tools (including CRMs)","Annual billing"],"commitment":"annual","components":[{"kind":"fixed","amount":1250,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Unlimited localization","Account-switching","Custom contracts and procurement cycles"],"contactSales":true}],"addOns":[{"name":"Extra Seats","components":[{"kind":"fixed","amount":300,"period":"month","currency":"USD"},{"kind":"fixed","amount":3000,"period":"year","currency":"USD"}]},{"name":"SAML 2.0 SSO","components":[{"kind":"fixed","amount":400,"period":"month","currency":"USD"},{"kind":"fixed","amount":4000,"period":"year","currency":"USD"}]},{"name":"Additional Accounts","components":[{"kind":"fixed","amount":5000,"period":"year","currency":"USD"}]},{"name":"Expert Coaching"}],"summary":"From $279/mo. Free 14-day trial. Usage-based pricing by monthly tracked users (MTUs).","currency":"USD","freeTier":true,"sourceUrl":"https://www.chameleon.io/plans","retrievedAt":"2026-09-21T11:27:03.167Z","freeTrialDays":14,"startingPrice":{"amount":279,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Basic","features":["400 guide views per month","5 published guides","1 team member","Single language guides"],"description":"Free tier retained after trial expires","contactSales":false,"includedLimits":{"guide_views":"400/mo","team_members":"1","published_guides":"5"}},{"free":false,"name":"Small Business","features":["Unlimited guides and tours","5 team members"],"minSeats":5,"description":"Self-serve support for companies under 100 employees","contactSales":true},{"free":false,"name":"Enterprise","features":["Help desk integrations","AI Agents","Automations","SSO","Private knowledge bases","Unlimited guide views and team members","Unlimited guides and Knowledge Bases","Unlimited triggers","Full-path analytics","Versioning","Custom branding","Targeting using user data","Auto-translate guides","Advanced team rights management","White label options","Priority support","Dedicated customer success","Security review"],"description":"Custom plans for managing critical knowledge at scale","contactSales":true}],"summary":"Free Basic plan with 400 guide views/mo. Small Business and Enterprise plans available; pricing not displayed.","currency":"USD","freeTier":true,"sourceUrl":"https://stonly.com/pricing","retrievedAt":"2026-08-20T14:05:01.788Z","freeTrialDays":14}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | low |
| pricing.starting_price | `{"amount":279,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` | - |
| security.gdpr | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://www.chameleon.io/security | - |

## Capabilities (Digital Adoption Platforms)

| Capability | Chameleon | Stonly |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Interactive dom element targeting walkthroughs | ✓ | ✓ |
| No code visual builder chrome extension | - | - |
| In app user onboarding checklists | ✓ | ✓ |
| Nps and in app survey collection | ✓ | ✓ |
| User drop off and completion analytics | ✓ | ✓ |
| Knowledge base help widget embed | ✓ | ✓ |
| Amplitude mixpanel analytics sync | ✓ | - |
| Salesforce hubspot CRM sync | ✓ | - |
| Zendesk intercom helpdesk sync | ✓ | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Monthly active users mau | - |

*Source: vioscaleAI. Generated 2026-10-16T20:13:25.058Z. "-" = undocumented, not absent.*