# Cegid Retail vs PayPal Zettle

**Leader by vioscaleAI score:** PayPal Zettle

| Attribute | Cegid Retail | PayPal Zettle |
|---|---|---|
| **vioscaleAI score** | 48.7 (7% (low)) | 61 (49% (low)) |
| content.faq | `[{"answer":"A retail solution that enables businesses to run omnichannel operations while reducing operational costs and improving store efficiency through data-driven insights and streamlined team workflows. It is indexed under Retail POS.","source":"https://www.cegid.com/en/products/cegid-retail/","question":"What is Cegid Retail?","confidence":0.6},{"answer":"Yes. Cegid Retail can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.cegid.com/en/products/cegid-retail/","question":"Can Cegid Retail be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Cegid Retail. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Cegid Retail not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.cegid.com/global/blog/cegid-isae3402-compliance-report-soc1-type1/","question":"What security certifications does Cegid Retail have?","confidence":0.7},{"answer":"Cegid Retail is available in the United Kingdom, the United States and China. Its primary markets are the United Kingdom and the United States. The vendor is headquartered in France.","source":"https://www.cegid.com/en/products/cegid-retail/","question":"Where is Cegid Retail available?","confidence":0.75}]` | `[{"answer":"A payment acceptance system combining a free mobile app with optional hardware. Charges a percentage fee on each transaction with no monthly subscriptions or long-term contracts. It is indexed under Retail POS.","source":"https://www.zettle.com/gb/help/articles/1084775-pricing","question":"What is PayPal Zettle?","confidence":0.6},{"answer":"PayPal Zettle offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.zettle.com/gb/help/articles/1084775-pricing","question":"Is PayPal Zettle free?","confidence":0.6},{"answer":"PayPal Zettle supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.zettle.com/gb/help/articles/1084775-pricing","question":"What platforms does PayPal Zettle support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for PayPal Zettle, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zettle.com/gb/help/articles/1084775-pricing","question":"Can PayPal Zettle be self-hosted?","confidence":0.6},{"answer":"We have confirmed 16 integrations for PayPal Zettle, including Adobe Commerce, BigCommerce, ePages, ExtendaGO, HIOPOS, JTL-POS, Lightspeed and modified-shop, plus 8 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zettle.com/gb/help/articles/1084775-pricing","question":"What does PayPal Zettle integrate with?","confidence":0.6},{"answer":"PayPal Zettle is available in the United Kingdom. Its primary market is the United Kingdom.","source":"https://www.zettle.com/gb/help/articles/1084775-pricing","question":"Where is PayPal Zettle available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A retail operations system designed to unify omnichannel sales and store management, helping retailers optimize costs and streamline store execution. | A payment acceptance system combining a free mobile app with optional hardware. Charges a percentage fee on each transaction with no monthly subscriptions or long-term contracts. |
| features.capabilities | `{"iso_27001":true,"deployment_model":"cloud_web_client","customer_crm_profiles_and_purchase_history":true,"omnichannel_bopis_buy_online_pickup_in_store":true}` | `{"pricing_model":"saas_plus_mandatory_payment_processing_rake","integrated_gift_cards_and_store_credit":true}` |
| integrations.count | - | 16 |
| integrations.list | - | `[{"name":"Adobe Commerce"},{"name":"BigCommerce"},{"name":"ePages"},{"name":"ExtendaGO"},{"name":"HIOPOS"},{"name":"JTL-POS"},{"name":"Lightspeed"},{"name":"modified-shop"},{"name":"nopCommerce"},{"name":"Pickware"},{"name":"plentyPOS"},{"name":"PrestaShop"},{"name":"roc.Kasse"},{"name":"Shopify"},{"name":"Shopware"},{"name":"WooCommerce"}]` |
| market.availability | `{"hqCountry":"FR","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":["GB","US","CN"],"notAvailableCountries":[]}` | `{"primaryMarkets":["GB"],"availabilityScope":"regional","availableCountries":["GB"],"notAvailableCountries":[]}` |
| platform.support | - | `{"ios":true,"web":true,"android":true}` |
| pricing | - | `{"type":"usage","plans":[{"free":false,"name":"Card Payments","summary":"1.75% per card/contactless transaction","features":["Card and contactless payments","Cash payments","Gift card management","Inventory management","Sales reporting","Receipt options"],"components":[{"of":"transaction","kind":"percentage","plus":null,"rate":1.75}],"contactSales":false}],"addOns":[{"name":"PayPal Reader","components":[{"kind":"one_time","amount":29,"currency":"GBP"}]},{"name":"Additional PayPal Reader","components":[{"kind":"one_time","amount":69,"currency":"GBP"}]}],"summary":"1.75% per transaction. Free app. Hardware from £29.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.zettle.com/gb/help/articles/1084775-pricing","retrievedAt":"2026-08-24T21:10:48.486Z"}` |
| pricing.free_tier | - | yes |
| pricing.model | - | freemium |
| pricing.price_level | - | low |
| pricing.transparent | - | yes |
| security.gdpr | yes | - |
| security.iso27001 | yes | - |

## Capabilities (Retail POS)

| Capability | Cegid Retail | PayPal Zettle |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web client | - |
| Offline mode transaction queuing | - | - |
| Hardware and payment processor agnostic | - | - |
| Matrix inventory variant support size color | - | - |
| Barcode scanner and thermal receipt printer sync | - | - |
| Customer CRM profiles and purchase history | ✓ | - |
| Integrated gift cards and store credit | - | ✓ |
| Omnichannel bopis buy online pickup in store | ✓ | - |
| Employee time clock and commission tracking | - | - |
| Multi location store transfers and lookups | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | ✓ | - |
| Pricing model | - | Saas plus mandatory payment processing rake |

*Source: vioscaleAI. Generated 2026-10-16T19:29:58.749Z. "-" = undocumented, not absent.*