# Cegid Retail vs Lightspeed Retail

| Attribute | Cegid Retail | Lightspeed Retail |
|---|---|---|
| **vioscaleAI score** | 48.7 (7% (low)) | 48.2 (14% (low)) |
| content.faq | `[{"answer":"A retail solution that enables businesses to run omnichannel operations while reducing operational costs and improving store efficiency through data-driven insights and streamlined team workflows. It is indexed under Retail POS.","source":"https://www.cegid.com/en/products/cegid-retail/","question":"What is Cegid Retail?","confidence":0.6},{"answer":"Yes. Cegid Retail can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.cegid.com/en/products/cegid-retail/","question":"Can Cegid Retail be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Cegid Retail. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Cegid Retail not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.cegid.com/global/blog/cegid-isae3402-compliance-report-soc1-type1/","question":"What security certifications does Cegid Retail have?","confidence":0.7},{"answer":"Cegid Retail is available in the United Kingdom, the United States and China. Its primary markets are the United Kingdom and the United States. The vendor is headquartered in France.","source":"https://www.cegid.com/en/products/cegid-retail/","question":"Where is Cegid Retail available?","confidence":0.75}]` | `[{"answer":"A software and hardware platform that streamlines retail operations by combining point-of-sale functionality, inventory management, customer relationship management, and payment processing. The system enables multi-location store operations with shared inventory data and unified customer profiles across all sales channels. It is indexed under Retail POS.","source":"https://www.lightspeedhq.com/pos/retail/","question":"What is Lightspeed Retail?","confidence":0.6},{"answer":"We have confirmed browser-based access to Lightspeed Retail. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.lightspeedhq.com/golf/sales-marketing/dynamic-pricing/","question":"What platforms does Lightspeed Retail support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Lightspeed Retail, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.lightspeedhq.com/golf/sales-marketing/dynamic-pricing/","question":"Can Lightspeed Retail be self-hosted?","confidence":0.6},{"answer":"We have confirmed 23 integrations for Lightspeed Retail, including Amazon, eBay, Walmart Marketplace, Google Shopping, Facebook, Instagram, TikTok and Local Inventory on Google, plus 15 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.lightspeedhq.com/pos/retail/","question":"What does Lightspeed Retail integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Lightspeed Retail. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Lightspeed Retail not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.lightspeedhq.com/security/","question":"What security certifications does Lightspeed Retail have?","confidence":0.7},{"answer":"Lightspeed Retail is available worldwide. Its primary markets are Canada and the United States. The vendor is headquartered in Canada.","source":"https://www.lightspeedhq.com/golf/sales-marketing/dynamic-pricing/","question":"Where is Lightspeed Retail available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A retail operations system designed to unify omnichannel sales and store management, helping retailers optimize costs and streamline store execution. | A software and hardware platform that streamlines retail operations by combining point-of-sale functionality, inventory management, customer relationship management, and payment processing. The system enables multi-location store operations with shared inventory data and unified customer profiles across all sales channels. |
| features.capabilities | `{"iso_27001":true,"deployment_model":"cloud_web_client","customer_crm_profiles_and_purchase_history":true,"omnichannel_bopis_buy_online_pickup_in_store":true}` | `{"deployment_model":"cloud_web_client","offline_mode_transaction_queuing":true,"integrated_gift_cards_and_store_credit":true,"customer_crm_profiles_and_purchase_history":true,"multi_location_store_transfers_and_lookups":true,"employee_time_clock_and_commission_tracking":true}` |
| integrations.count | - | 16 |
| integrations.list | - | `[{"name":"Amazon"},{"name":"eBay"},{"name":"Walmart Marketplace"},{"name":"Google Shopping"},{"name":"Facebook"},{"name":"Instagram"},{"name":"TikTok"},{"name":"Local Inventory on Google","category":"marketing"},{"name":"APICBASE","category":"analytics"},{"name":"bike.rent Manager","category":"ecommerce"},{"name":"Bookingplanner by Stardekk","category":"customer_service"},{"name":"BPL Digital Online Ordering","category":"online_ordering"},{"name":"Capitan"},{"name":"Clock"},{"name":"Cloudbeds","category":"customer_service"},{"name":"CoverManager","category":"analytics"},{"name":"Finale Inventory","category":"inventory"},{"name":"Freebees"},{"name":"Gift Up!","category":"gift_card"},{"name":"Inventory Planner by Sage","category":"inventory"},{"name":"Planday","category":"employee_scheduling"},{"name":"Upserve Gift Cards by Lightspeed","category":"gift_card"},{"name":"Wrapped Gift Cards","category":"gift_card"},{"name":"Google","native":true,"category":"marketplace"},{"name":"BPL Digital","native":true,"category":"ordering"},{"name":"Crunchtime","native":true,"category":"inventory"},{"name":"Upserve Gift Cards","native":true,"category":"gift"}]` |
| market.availability | `{"hqCountry":"FR","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":["GB","US","CN"],"notAvailableCountries":[]}` | `{"hqCountry":"CA","primaryMarkets":["CA","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | - | `{"web":true}` |
| pricing.model | - | commercial |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.pci | - | yes |

## Capabilities (Retail POS)

| Capability | Cegid Retail | Lightspeed Retail |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web client | Cloud web client |
| Offline mode transaction queuing | - | ✓ |
| Hardware and payment processor agnostic | - | - |
| Matrix inventory variant support size color | - | - |
| Barcode scanner and thermal receipt printer sync | - | - |
| Customer CRM profiles and purchase history | ✓ | ✓ |
| Integrated gift cards and store credit | - | ✓ |
| Omnichannel bopis buy online pickup in store | ✓ | - |
| Employee time clock and commission tracking | - | ✓ |
| Multi location store transfers and lookups | - | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | ✓ | - |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T21:00:22.436Z. "-" = undocumented, not absent.*
