# Brevo vs Omnisend

**Leader by vioscaleAI score:** Omnisend

| Attribute | Brevo | Omnisend |
|---|---|---|
| **vioscaleAI score** | 54.2 (73% (medium)) | 63.3 (62% (medium)) |
| content.faq | `[{"answer":"A customer engagement platform combining multichannel messaging (email, SMS, WhatsApp), marketing automation, sales pipeline management, and customer data capabilities. It is indexed under Email Marketing.","source":"https://www.brevo.com","question":"What is Brevo?","confidence":0.6},{"answer":"Brevo offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.brevo.com","question":"Is Brevo free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Brevo. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.brevo.com","question":"What platforms does Brevo support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Brevo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.brevo.com","question":"Can Brevo be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Brevo, including 8x8, Zapier, Make and n8n. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.brevo.com","question":"What does Brevo integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Brevo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Brevo not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.brevo.com/security","question":"What security certifications does Brevo have?","confidence":0.7}]` | `[{"answer":"A cloud-based marketing automation service that enables e-commerce retailers to create, send, and automate email, SMS, and push notification campaigns with built-in audience segmentation and workflow automation capabilities. It is indexed under Email Marketing.","source":"https://www.omnisend.com/email-pricing-comparison/","question":"What is Omnisend?","confidence":0.6},{"answer":"Omnisend offers a free tier, so you can start without paying. Paid plans start at $16 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.omnisend.com/email-pricing-comparison/","question":"Is Omnisend free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Omnisend. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.omnisend.com/email-pricing-comparison/","question":"What platforms does Omnisend support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Omnisend, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.omnisend.com/email-pricing-comparison/","question":"Can Omnisend be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for Omnisend, including Shopify, Facebook, Google, Wufoo, Recurpay, Fourthwall, Aircall and Chargebee, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.omnisend.com/email-pricing-comparison/","question":"What does Omnisend integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Omnisend. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Omnisend not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.omnisend.com/email-pricing-comparison/","question":"What security certifications does Omnisend have?","confidence":0.6},{"answer":"Omnisend is available worldwide. Its primary market is the United States.","source":"https://www.omnisend.com/email-pricing-comparison/","question":"Where is Omnisend available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A customer engagement platform combining multichannel messaging (email, SMS, WhatsApp), marketing automation, sales pipeline management, and customer data capabilities. | A cloud-based platform combining email, SMS, and push notifications with AI-powered automation, segmentation, and forms designed for ecommerce stores. |
| features.capabilities | `{"free_tier":true,"ab_testing":true,"sms_channel":"included","pricing_unit":"per_contact","push_channel":true,"segmentation":"behavioural","visual_automation":true,"integration_breadth":"150+ leading digital tools","ecommerce_integration":true,"deliverability_tooling":"basic"}` | `{"free_tier":true,"ab_testing":true,"sms_channel":"included","pricing_unit":"per_contact","push_channel":true,"segmentation":"behavioural","landing_pages":true,"self_hostable":false,"data_residency":true,"visual_automation":true,"integration_breadth":"Platform integrations with Shopify, Facebook, Google; audience sync for ads reta","ecommerce_integration":true,"deliverability_tooling":"basic"}` |
| integrations.count | 150 | 280 |
| integrations.list | `[{"name":"8x8"},{"name":"Zapier"},{"name":"Make"},{"name":"n8n"},{"name":"ActiveCampaign","native":true,"category":"crm","direction":"bidirectional"}]` | `[{"name":"Shopify"},{"name":"Facebook"},{"name":"Google"},{"name":"Facebook Custom Audiences"},{"name":"Google Customer Match"},{"name":"Wufoo","native":false,"category":"forms","direction":"inbound"},{"name":"Recurpay","native":false,"category":"billing","direction":"inbound"},{"name":"Fourthwall","native":false,"category":"ecommerce","direction":"inbound"},{"name":"Aircall","native":false,"category":"communications","direction":"inbound"},{"name":"Chargebee","native":false,"category":"billing","direction":"inbound"},{"name":"Zendesk","native":false,"category":"support","direction":"inbound"},{"name":"Unbounce","native":false,"category":"forms","direction":"inbound"},{"name":"Triple Whale","native":false,"category":"analytics","direction":"inbound"},{"name":"Stripe","native":false,"category":"payments","direction":"inbound"},{"name":"BigCommerce","native":true,"category":"ecommerce","direction":"bidirectional"},{"name":"Facebook Lead Ads","native":true,"category":"advertising","direction":"inbound"},{"name":"Google Ads","native":true,"category":"advertising","direction":"bidirectional"},{"name":"Canva","native":true,"category":"design","direction":"bidirectional"},{"name":"Gorgias","native":true,"category":"customer_support","direction":"inbound"},{"name":"Typeform","native":true,"category":"forms","direction":"inbound"},{"name":"Yotpo","native":true,"category":"reviews","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"free","plans":[{"free":true,"name":"Free","summary":"Free plan for up to 2,000 contacts","features":["Email marketing","SMS marketing","Marketing automation","Drag-and-drop editor","Ready-to-use templates","Segmentation","Lead scoring"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Marketing automation for up to 2,000 contacts","contactSales":false,"includedLimits":{"contacts":"2000"}}],"summary":"Free tier with up to 2,000 contacts. Paid plans available (pricing not detailed in provided text).","freeTier":true,"sourceUrl":"https://www.brevo.com","retrievedAt":"2026-08-13T17:04:44.900Z"}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Email campaigns","SMS","Web push notifications","Automation workflows","Segmentation","Forms","Landing pages"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Up to 500 emails per month to 250 contacts, with full access to all core features","contactSales":false,"includedLimits":{"contacts":"250","web_push":"500/month","emails_per_month":"500"}},{"free":false,"name":"Standard","summary":"Price not displayed","description":"Email sending limit of 12 times list size per month","contactSales":false,"includedLimits":{"emails_per_month":"12x list size"}},{"free":false,"name":"Pro","summary":"Price not displayed; includes SMS bonus","description":"Unlimited emails per month with fair use policy. Includes bonus SMS credits equal to monthly bill. Dedicated account expert for accounts spending over $400/month.","contactSales":false,"includedLimits":{"sms_bonus":"Equal to monthly bill","emails_per_month":"Unlimited (fair use up to 60x list)"}}],"summary":"Free plan with 500 emails/month. Paid plans at undisclosed rates. SMS metered at $0.007 per message (high-volume US rate).","currency":"USD","freeTier":true,"sourceUrl":"https://www.omnisend.com/pricing/","retrievedAt":"2026-09-22T13:44:46.434Z","billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":16,"currency":"USD"}` |
| pricing.transparent | no | no |
| reliability.sla_pct | 99 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |

## Capabilities (Email Marketing)

| Capability | Brevo | Omnisend |
|---|:--:|:--:|
| **Pricing** |  |  |
| Free tier | ✓ | ✓ |
| Pricing unit | Per contact / subscriber | Per contact / subscriber |
| **Automation** |  |  |
| Visual automation / journey builder | ✓ | ✓ |
| A/B testing | ✓ | ✓ |
| **Channels** |  |  |
| SMS channel | Included | Included |
| Push / mobile channel | ✓ | ✓ |
| **Integration** |  |  |
| Native e-commerce integration | ✓ | ✓ |
| Integration / marketplace breadth | 150+ leading digital tools | Platform integrations with Shopify, Facebook, Google; audience sync for ads reta |
| **Content** |  |  |
| Landing pages / forms builder | - | ✓ |
| **Deliverability** |  |  |
| Dedicated IP option | - | - |
| Deliverability / inbox tooling | Basic | Basic |
| **Targeting** |  |  |
| Segmentation depth | Behavioural | Behavioural |
| **Deployment** |  |  |
| Self-hostable | - | ✗ |
| **Compliance** |  |  |
| EU / regional data residency | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:02:24.523Z. "-" = undocumented, not absent.*