# Blackfire vs New Relic

**Leader by vioscaleAI score:** Blackfire

| Attribute | Blackfire | New Relic |
|---|---|---|
| **vioscaleAI score** | 64.2 (70% (medium)) | 45.5 (67% (medium)) |
| content.faq | `[{"answer":"A tool for testing and scraping web services, with a domain-specific language for crawling HTTP services, validating responses, and extracting data from HTML, XML, and JSON. It is indexed under APM Tools.","source":"https://www.blackfire.io","question":"What is Blackfire?","confidence":0.6},{"answer":"Blackfire is a paid product; published pricing starts at €33.25 per month. It is sold across 2 plans (Production and Development). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.blackfire.io/pricing/","question":"How much does Blackfire cost?","confidence":0.6},{"answer":"Blackfire supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.blackfire.io/pricing/","question":"What platforms does Blackfire support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Blackfire, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.blackfire.io/pricing/","question":"Can Blackfire be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for Blackfire, including PHPUnit, Symfony Functional Tests, Behat, GitHub Education, CI/CD pipelines and Upsun. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.blackfire.io/pricing/","question":"What does Blackfire integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and HIPAA for Blackfire. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Blackfire not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.blackfire.io/compliance/","question":"What security certifications does Blackfire have?","confidence":0.7}]` | `[{"answer":"End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations. It is indexed under APM Tools.","source":"https://newrelic.com/platform/application-monitoring","question":"What is New Relic?","confidence":0.6},{"answer":"New Relic offers a free tier, so you can start without paying. Paid plans start at $0.40 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://newrelic.com/platform/application-monitoring","question":"Is New Relic free?","confidence":0.6},{"answer":"New Relic supports the web, iOS and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://newrelic.com/platform/application-monitoring","question":"What platforms does New Relic support?","confidence":0.6},{"answer":"Yes. New Relic can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://newrelic.com/platform/application-monitoring","question":"Can New Relic be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for New Relic, including Kubernetes, AWS ECS, Microsoft Azure and Docker. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://newrelic.com/platform/application-monitoring","question":"What does New Relic integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for New Relic. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as New Relic not holding them. Always confirm compliance directly before you rely on it.","source":"https://newrelic.com/trust","question":"What security certifications does New Relic have?","confidence":0.7},{"answer":"New Relic is available worldwide. The vendor is headquartered in the United States.","source":"https://newrelic.com/platform/application-monitoring","question":"Where is New Relic available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A tool for testing and scraping web services, with a domain-specific language for crawling HTTP services, validating responses, and extracting data from HTML, XML, and JSON. | End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations. |
| features.capabilities | `{"rum":true,"hosting":"cloud","languages":"PHP, Python","db_monitoring":true,"code_profiling":true,"distributed_tracing":true,"auto_instrumentation":true}` | `{"languages":"Node.js, Ruby, Go, iOS","db_monitoring":true}` |
| integrations.count | 6 | 4 |
| integrations.list | `[{"name":"PHPUnit"},{"name":"Symfony Functional Tests"},{"name":"Behat"},{"name":"GitHub Education"},{"name":"CI/CD pipelines"},{"name":"Upsun"}]` | `[{"name":"Kubernetes"},{"name":"AWS ECS"},{"name":"Microsoft Azure"},{"name":"Docker"}]` |
| market.availability | - | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true}` | `{"cli":true,"ios":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Production","summary":"€158.25/month billed yearly (2 months free) or €189.90/month","features":["Profiling","Performance Monitoring","Continuous Profiling","Alerting","Continuous Testing","Integrations","Manual Assertions","Multi-dimensional profiling","Distributed profiling / Subprofiles","Automatic profiling","Synthetic Monitoring","Notifications","Performance tests","Performance recommendations","Quality recommendations","Security recommendations","Debug extension","Magento recommendation","Browser extension","CLI","SDK"],"minSeats":3,"commitment":"annual","components":[{"kind":"fixed","amount":158.25,"period":"month","currency":"EUR"}],"description":"Full-featured plan for companies monitoring production data","contactSales":false,"includedLimits":{"users":"3","environments":"2","monitoring_traces":"1M/month","continuous_profiling":"5GB/month","front_end_observability":"1M/month"}},{"free":false,"name":"Development","summary":"€33.25/month billed yearly (yearly only)","features":["Profiling","Manual assertions","Upsun integration"],"minSeats":1,"commitment":"annual","components":[{"kind":"fixed","amount":33.25,"period":"month","currency":"EUR"}],"description":"Low-cost option for fine-tuning applications before production","contactSales":false,"includedLimits":{"users":"1","environments":"1"}}],"addOns":[{"name":"Additional User","components":[{"kind":"per_unit","unit":"user","amount":24.92,"period":"month","currency":"EUR"}]},{"name":"Additional Environment","components":[{"kind":"fixed","amount":58.25,"period":"month","currency":"EUR"}]},{"name":"Additional Monitoring Traces (1M)","components":[{"kind":"fixed","amount":41.67,"period":"month","currency":"EUR"}]},{"name":"Additional Continuous Profiling (1GB)","components":[{"kind":"fixed","amount":10,"period":"month","currency":"EUR"}]},{"name":"Additional Front-end Observability (1M)","components":[{"kind":"fixed","amount":41.67,"period":"month","currency":"EUR"}]},{"name":"Quality Recommendations","components":[{"kind":"fixed","amount":10.75,"period":"month","currency":"EUR"}]},{"name":"Security Recommendations","components":[{"kind":"fixed","amount":10.75,"period":"month","currency":"EUR"}]},{"name":"Debug Extension","components":[{"kind":"fixed","amount":10.75,"period":"month","currency":"EUR"}]},{"name":"Magento Recommendations (Dev)","components":[{"kind":"fixed","amount":14.08,"period":"month","currency":"EUR"}]},{"name":"Magento Recommendations (Prod)","components":[{"kind":"fixed","amount":49.92,"period":"month","currency":"EUR"}]}],"summary":"From €33.25/month (Development, annual) to €158.25/month (Production, annual with 2 months free). Demo environment available; free plan for GitHub Student Developer Pack members.","currency":"EUR","freeTier":false,"sourceUrl":"https://www.blackfire.io/pricing/","retrievedAt":"2026-08-13T20:44:31.043Z","startingPrice":{"amount":33.25,"period":"month","currency":"EUR"},"billingPeriods":["month","year"]}` | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free tier with 100 GB/month, 1 full platform user, unlimited basic users","features":["Access to 50+ capabilities","Automatic logs obfuscation","No credit card required"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Perpetual free tier with 100 GB/month of data ingest","contactSales":false,"includedLimits":{"basic_users":"Unlimited","data_ingest":"100 GB/month","full_platform_users":"1"}},{"free":false,"name":"Standard","summary":"$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB","features":["Ticketed support","2 business days support response SLA","SAML single sign-on","Unlimited basic users"],"minSeats":5,"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":10,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional full platform user","amount":99,"period":"month","currency":"USD"}],"description":"For small teams looking to get started with observability","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"5"}},{"free":false,"name":"Pro","summary":"$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data","features":["Unlimited full platform users","2-hour critical initial support response SLA","Data Plus eligibility","Extended data retention","Advanced admin capabilities"],"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":349,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":418.8,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"}],"description":"For teams with more than five engineers and complex workloads","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"None"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, contact sales","features":["Everything in Pro","FedRAMP Moderate and HIPAA eligibility","Priority ticket routing","1-hour critical initial support response SLA","24/7 dedicated support","Data Plus & advanced security"],"description":"For at-scale organizations with advanced security and support needs","contactSales":true,"includedLimits":{"full_platform_users":"None"}}],"addOns":[{"name":"Data Plus","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.6,"period":"month","currency":"USD"}]},{"name":"Advanced Compute"}],"summary":"From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.","currency":"USD","freeTier":true,"sourceUrl":"https://newrelic.com/platform/application-monitoring","retrievedAt":"2026-08-05T14:10:25.231Z","startingPrice":{"amount":0.4,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | mid | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.fedramp | - | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |
| security.trust_center | - | https://newrelic.com/blog/security/database-monitoring |

## Capabilities (APM Tools)

| Capability | Blackfire | New Relic |
|---|:--:|:--:|
| **Instrumentation** |  |  |
| Auto-instrumentation | ✓ | - |
| Distributed tracing | ✓ | - |
| **Insight** |  |  |
| Service map | - | - |
| Code / continuous profiling | ✓ | - |
| Database monitoring | ✓ | ✓ |
| Error analytics | - | - |
| Real-user monitoring | ✓ | - |
| SLO / error-budget tracking | - | - |
| **Intelligence** |  |  |
| Anomaly / root-cause AI | - | - |
| **Standards** |  |  |
| OpenTelemetry support | - | - |
| **Core** |  |  |
| Language agents | PHP, Python | Node.js, Ruby, Go, iOS |
| **Deployment** |  |  |
| Hosting | Cloud only | - |

*Source: vioscaleAI. Generated 2026-10-16T21:00:05.796Z. "-" = undocumented, not absent.*