# Birdeye vs Uberall

**Leader by vioscaleAI score:** Birdeye

| Attribute | Birdeye | Uberall |
|---|---|---|
| **vioscaleAI score** | 62.2 (59% (medium)) | 48.4 (53% (medium)) |
| content.faq | `[{"answer":"A centralized customer experience and reputation management platform for multi-location businesses. It handles online reviews, local listing optimization, social media management, marketing, feedback analytics, and customer engagement across locations, with integrations to over 3,000 business systems. It is indexed under Reputation Management.","source":"https://birdeye.com/pricing/","question":"What is Birdeye?","confidence":0.6},{"answer":"Birdeye does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://birdeye.com/pricing/","question":"How much does Birdeye cost?","confidence":0.6},{"answer":"Birdeye supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://birdeye.com/pricing/","question":"What platforms does Birdeye support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Birdeye, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://birdeye.com/pricing/","question":"Can Birdeye be self-hosted?","confidence":0.6},{"answer":"We have confirmed 52 integrations for Birdeye, including Salesforce, Epic, Yardi, Toast, Storable, AviMark, Facebook and Google, plus 44 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://birdeye.com/pricing/","question":"What does Birdeye integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Birdeye. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Birdeye not holding them. Always confirm compliance directly before you rely on it.","source":"https://birdeye.com/security/","question":"What security certifications does Birdeye have?","confidence":0.7}]` | `[{"answer":"A local online presence management platform that consolidates business listings, customer reviews, and performance tracking across multiple channels. It enables centralized data synchronization to directories and integration with CRM and customer support tools. It is indexed under Reputation Management.","source":"https://uberall.com","question":"What is Uberall?","confidence":0.6},{"answer":"Uberall does not publish its prices. Pricing is quoted on request, across 3 plans (Show up, Stand Out and Connect), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://uberall.com/fr/pricing","question":"How much does Uberall cost?","confidence":0.6},{"answer":"Uberall supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://uberall.com/fr/pricing","question":"What platforms does Uberall support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Uberall, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://uberall.com/fr/pricing","question":"Can Uberall be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Uberall, including Google, Apple Maps, Yelp, Facebook, Instagram, Salesforce, Zendesk and Power BI, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://uberall.com","question":"What does Uberall integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Uberall. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Uberall not holding them. Always confirm compliance directly before you rely on it.","source":"https://uberall.com","question":"What security certifications does Uberall have?","confidence":0.6},{"answer":"Uberall is available worldwide. Its primary markets are Germany, the United Kingdom, the United States, Canada, France and the Netherlands. The vendor is headquartered in Germany.","source":"https://uberall.com","question":"Where is Uberall available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An AI-powered platform that automates operations across multiple business locations, including customer reviews, local listings, social media, and appointment management. Integrates with thousands of business tools and meets enterprise security standards. | A platform that enables multi-location businesses to manage and synchronize their information across local directories (Google Maps, Apple Maps, Yelp, Facebook), handle customer reviews from multiple sources in a central inbox, and execute local marketing campaigns. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"per_geographic_location","ai_suggested_review_replies":true,"centralized_review_response_inbox":true,"industry_specific_crm_point_of_sale_sync":true}` | `{"iso_27001":false,"soc2_type_ii":true,"pricing_model":"quote","ai_suggested_review_replies":true,"review_gating_feedback_routing":false,"google_business_profile_api_sync":true,"automated_sms_review_solicitation":true,"centralized_review_response_inbox":true,"competitor_local_ranking_analysis":true,"yelp_apple_maps_facebook_local_sync":true,"industry_specific_crm_point_of_sale_sync":true,"local_directory_listing_address_sync_api":true}` |
| integrations.count | 3,000 | 1,000 |
| integrations.list | `[{"name":"Salesforce"},{"name":"Epic"},{"name":"Yardi"},{"name":"Toast"},{"name":"Storable"},{"name":"AviMark"},{"name":"Facebook"},{"name":"Google"},{"name":"Zoho CRM","category":"crm"},{"name":"QuickBooks Online","category":"payments"},{"name":"Xero","category":"payments"},{"name":"Square","category":"payments"},{"name":"MYOB","category":"payments"},{"name":"Netsuite","category":"payments"},{"name":"Acuity Scheduling","category":"appointment"},{"name":"AppointmentPlus","category":"appointment"},{"name":"Freshdesk","category":"helpdesk"},{"name":"HighLevel","category":"crm"},{"name":"IXACT Contact","category":"crm"},{"name":"Surefire CRM","category":"crm"},{"name":"DentrixAscend","category":"crm"},{"name":"Dolphin Management","category":"crm"},{"name":"OpenDental Cloud","category":"crm"},{"name":"PointClickCare","category":"crm"},{"name":"McKesson","category":"crm"},{"name":"Cliniko","category":"crm"},{"name":"Clio Manage","category":"crm"},{"name":"CloudLex","category":"crm"},{"name":"MRI Property Management X","category":"crm"},{"name":"Rent Manager","category":"crm"},{"name":"OpenTable","category":"crm"},{"name":"ADP","category":"hr"},{"name":"RepairShopr","category":"crm"},{"name":"Tekmetric","category":"crm"},{"name":"Reynolds & Reynolds","category":"crm"},{"name":"DealerSocket","category":"crm"},{"name":"GorillaDesk","category":"crm"},{"name":"CleanCloud","category":"crm"},{"name":"Razorsync","category":"crm"},{"name":"Zapier","category":"automation"},{"name":"SalonCloudPlus","category":"crm"},{"name":"Self Storage Manager","category":"crm"},{"name":"Storelocal","category":"crm"},{"name":"DVMManager","category":"crm"},{"name":"HippoManager","category":"crm"},{"name":"PetWellClinic","category":"crm"},{"name":"Jane Analytics","category":"analytics"},{"name":"Escapia","category":"crm"},{"name":"Patron Points","category":"crm"},{"name":"ClientTrax","category":"crm"},{"name":"Complete Clinic","category":"crm"},{"name":"Charge Automation","category":"payments"},{"name":"Clio","category":"legal"}]` | `[{"name":"Google"},{"name":"Google Maps"},{"name":"Google Business"},{"name":"Apple Maps"},{"name":"Yelp"},{"name":"Facebook"},{"name":"Instagram"},{"name":"Salesforce"},{"name":"Zendesk"},{"name":"Power BI"},{"name":"Tableau"},{"name":"Google Business Profile","native":true,"category":"local_listing","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":["US","EU","GB","CH"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"DE","primaryMarkets":["DE","GB","US","CA","FR","NL"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","summary":"Custom pricing based on number of locations deployed","freeTier":false,"sourceUrl":"https://birdeye.com/pricing/","retrievedAt":"2026-09-28T21:07:52.847Z"}` | `{"type":"quote","plans":[{"free":false,"name":"Show up","features":["Location data management","Multi-directory sync","Unlimited users","Local performance analytics"],"description":"Listings and visibility management","contactSales":true},{"free":false,"name":"Stand Out","features":["All Show up features","Review management","Centralized review inbox","Review response templates"],"description":"Popular plan - includes review management and analytics","contactSales":true},{"free":false,"name":"Connect","features":["All Stand Out features","Social media management","CRM/POS integrations","Workflow automations"],"description":"Full engagement and integration capabilities","contactSales":true}],"addOns":[{"name":"Reviews Plus"},{"name":"Analytics Plus"},{"name":"Collaborate Plus"},{"name":"Google Pro Services"},{"name":"Store Locator & Local Pages"},{"name":"GEO Studio"}],"summary":"Custom plans available; 50+ integrations included; contact sales for pricing","freeTier":false,"sourceUrl":"https://uberall.com/fr/pricing","retrievedAt":"2026-08-25T15:49:32.844Z"}` |
| pricing.free_tier | no | no |
| pricing.model | quote | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | - |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27001","status":"active"},{"name":"HIPAA","status":"active"},{"name":"GDPR","status":"active"}]` | - |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | https://birdeye.com/security/ | https://uberall.com/de/privacy-notice |

## Capabilities (Reputation Management)

| Capability | Birdeye | Uberall |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Local directory listing address sync API | - | ✓ |
| Centralized review response inbox | ✓ | ✓ |
| Automated SMS review solicitation | - | ✓ |
| AI suggested review replies | ✓ | ✓ |
| Review gating feedback routing | - | ✗ |
| Competitor local ranking analysis | - | ✓ |
| Google business profile API sync | - | ✓ |
| Yelp apple maps facebook local sync | - | ✓ |
| Industry specific CRM point of sale sync | ✓ | ✓ |
| SOC2 type ii | ✓ | ✓ |
| ISO 27001 | ✓ | ✗ |
| Pricing model | Per geographic location | Quote |

*Source: vioscaleAI. Generated 2026-10-16T20:51:39.586Z. "-" = undocumented, not absent.*