# BigCommerce vs Swell

**Leader by vioscaleAI score:** BigCommerce

| Attribute | BigCommerce | Swell |
|---|---|---|
| **vioscaleAI score** | 86.2 (70% (medium)) | 74.4 (54% (medium)) |
| content.faq | `[{"answer":"An ecommerce checkout system combining pre-optimized performance with full UI customization capabilities. Supports 65+ payment providers, B2B workflows including purchase orders and quote-to-cart, mobile wallets, and point-of-sale integration for unified omnichannel commerce. It is indexed under E-commerce Platforms.","source":"https://www.bigcommerce.com","question":"What is BigCommerce?","confidence":0.6},{"answer":"BigCommerce offers a free tier, so you can start without paying. Paid plans start at $29 per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.bigcommerce.com","question":"Is BigCommerce free?","confidence":0.6},{"answer":"We have confirmed browser-based access to BigCommerce. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.bigcommerce.com","question":"What platforms does BigCommerce support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for BigCommerce, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.bigcommerce.com","question":"Can BigCommerce be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for BigCommerce, including Amazon, eBay, Walmart, Google, Meta, TikTok, UPS and USPS, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.bigcommerce.com","question":"What does BigCommerce integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for BigCommerce. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as BigCommerce not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.bigcommerce.com/enterprise-pricing/","question":"What security certifications does BigCommerce have?","confidence":0.6}]` | `[{"answer":"Swell is a hosted ecommerce solution providing customizable storefronts, API-first capabilities, flexible checkout options, multi-currency support, and comprehensive merchant tools for managing inventory, orders, payments, and subscriptions. It is indexed under E-commerce Platforms.","source":"https://www.swell.is/pricing","question":"What is Swell?","confidence":0.6},{"answer":"Swell is a paid product; published pricing starts at $29 per month. It is sold across 5 plans (Starter, Professional, Standard and Advanced). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.swell.is/pricing","question":"How much does Swell cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Swell. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.swell.is/pricing","question":"What platforms does Swell support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Swell, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.swell.is/pricing","question":"Can Swell be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Swell, including Klaviyo, ShipStation, PayPal, Braintree, Sezzle, Resend, Omnisend and Shopify, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.swell.is/pricing","question":"What does Swell integrate with?","confidence":0.6},{"answer":"Swell is available worldwide. Its primary market is the United States.","source":"https://www.swell.is/pricing","question":"Where is Swell available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | BigCommerce is a cloud-based commerce platform that allows businesses to sell across social commerce, marketplaces, and advertising channels. It includes both B2C and B2B capabilities, with Feedonomics Surface for automating product feed distribution to major ad platforms and marketplaces. | A SaaS ecommerce platform designed to help merchants quickly establish online stores, manage subscription products, and handle wholesale operations with built-in support for multiple currencies, languages, and payment methods. |
| features.capabilities | `{"headless":true,"free_tier":true,"open_source":false,"b2b_features":true,"platform_type":"hosted_saas","self_hostable":false,"payments_model":"both","pci_compliance":true,"pos_omnichannel":true,"transaction_fees":false,"extension_ecosystem":"20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm","multi_currency_language":true}` | `{"headless":true,"free_tier":true,"open_source":true,"b2b_features":true,"platform_type":"hosted_saas","self_hostable":true,"payments_model":"built_in","pci_compliance":true,"transaction_fees":true,"extension_ecosystem":"Apps and integrations ecosystem with Klaviyo, Omnisend, Resend, and payment prov","multi_currency_language":true}` |
| integrations.count | 600 | 10 |
| integrations.list | `[{"name":"Amazon"},{"name":"eBay"},{"name":"Walmart"},{"name":"Google"},{"name":"Meta"},{"name":"TikTok"},{"name":"UPS"},{"name":"USPS"},{"name":"FedEx"},{"name":"Royal Mail"},{"name":"Canada Post"},{"name":"Australia Post"},{"name":"Apple Pay","native":true,"category":"payments","direction":"bidirectional"},{"name":"Google Pay","native":true,"category":"payments","direction":"bidirectional"},{"name":"Pinterest","native":true,"category":"ads","direction":"bidirectional"},{"name":"Microsoft","native":true,"category":"ads","direction":"bidirectional"}]` | `[{"name":"Klaviyo"},{"name":"ShipStation"},{"name":"PayPal"},{"name":"Braintree"},{"name":"Sezzle"},{"name":"Resend"},{"name":"Omnisend"},{"name":"Shopify"},{"name":"Avalara","native":true,"category":"taxes","direction":"bidirectional"},{"name":"Stripe","native":true,"category":"payments"},{"name":"Klarna","native":true,"category":"payments"},{"name":"Apple Pay","native":true,"category":"payments"},{"name":"Google Pay","native":true,"category":"payments"},{"name":"Resolve","native":true,"category":"b2b"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Feedonomics Surface Basic","features":["Automated feed build","24/7 chat support","AI-powered product categorization","Error reporting"],"description":"Free tier for product feed management","contactSales":false,"includedLimits":{"SKUs":"100,000"}},{"free":false,"name":"Surface Retail","summary":"$29/mo for up to 1K SKUs and 2 connections","features":["Bulk editing tools","Transformation rules","External data sources","Custom field mapping"],"components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"1,000","connections":"2"}},{"free":false,"name":"Surface Retail","summary":"$49/mo for up to 10K SKUs and 4 connections","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"10,000","connections":"4"}},{"free":false,"name":"Surface Retail","summary":"$89/mo for up to 30K SKUs and 8 connections","components":[{"kind":"fixed","amount":89,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"30,000","connections":"8"}},{"free":false,"name":"Surface Retail","summary":"$199/mo for up to 100K SKUs and 20 connections","components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"100,000","connections":"20"}},{"free":false,"name":"Managed Service","description":"Dedicated feed manager for optimization and syndication","contactSales":true}],"summary":"Free tier available. Paid plans from $29/mo to $199/mo based on SKU volume and channel connections.","currency":"USD","freeTier":true,"sourceUrl":"https://www.bigcommerce.com","retrievedAt":"2026-10-05T11:06:16.870Z","freeTrialDays":15,"startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$29/month billed annually","minSeats":2,"commitment":"annual","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"},{"of":"sales_over_ceiling","kind":"percentage","rate":2}],"contactSales":false,"includedLimits":{"admin_users":"2","annual_sales":"$50k","api_requests":"100k/month"}},{"free":false,"name":"Standard","summary":"$299/month","minSeats":15,"components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"},{"of":"sales_over_ceiling","kind":"percentage","rate":1}],"contactSales":false,"includedLimits":{"admin_users":"15","annual_sales":"$1m","api_requests":"2m/month"}},{"free":false,"name":"Advanced","summary":"$2,250/month","components":[{"kind":"fixed","amount":2250,"period":"month","currency":"USD"},{"of":"sales_over_ceiling","kind":"percentage","rate":0.4}],"contactSales":false,"includedLimits":{"admin_users":"Unlimited","annual_sales":"$5m","api_requests":"Unlimited"}},{"free":false,"name":"Custom","summary":"Contact sales for pricing (for merchants over $10M annual sales)","contactSales":true}],"summary":"From $29/month billed annually. Free trial available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.swell.is/pricing","retrievedAt":"2026-09-22T14:45:12.360Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | mid |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | `{"amount":29,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.98 | 100 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |

## Capabilities (E-commerce Platforms)

| Capability | BigCommerce | Swell |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Hosted all-in-one SaaS |
| **Licensing** |  |  |
| Open-source | ✗ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✓ | ✓ |
| Transaction fees beyond plan | ✗ | ✓ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in payments |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✓ | ✓ |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | ✓ |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | ✓ |
| POS / omnichannel | ✓ | - |
| **Extensibility** |  |  |
| App / extension ecosystem size | 20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm | Apps and integrations ecosystem with Klaviyo, Omnisend, Resend, and payment prov |

*Source: vioscaleAI. Generated 2026-10-16T17:44:17.286Z. "-" = undocumented, not absent.*