# BigCommerce vs Shopify

| Attribute | BigCommerce | Shopify |
|---|---|---|
| **vioscaleAI score** | 86.2 (70% (medium)) | 83.7 (72% (medium)) |
| content.faq | `[{"answer":"An ecommerce checkout system combining pre-optimized performance with full UI customization capabilities. Supports 65+ payment providers, B2B workflows including purchase orders and quote-to-cart, mobile wallets, and point-of-sale integration for unified omnichannel commerce. It is indexed under E-commerce Platforms.","source":"https://www.bigcommerce.com","question":"What is BigCommerce?","confidence":0.6},{"answer":"BigCommerce offers a free tier, so you can start without paying. Paid plans start at $29 per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.bigcommerce.com","question":"Is BigCommerce free?","confidence":0.6},{"answer":"We have confirmed browser-based access to BigCommerce. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.bigcommerce.com","question":"What platforms does BigCommerce support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for BigCommerce, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.bigcommerce.com","question":"Can BigCommerce be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for BigCommerce, including Amazon, eBay, Walmart, Google, Meta, TikTok, UPS and USPS, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.bigcommerce.com","question":"What does BigCommerce integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for BigCommerce. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as BigCommerce not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.bigcommerce.com/enterprise-pricing/","question":"What security certifications does BigCommerce have?","confidence":0.6}]` | `[{"answer":"Shopify is a fully hosted e-commerce platform for building and managing online stores. It provides merchants with payment processing through Shopify Payments, multi-currency support, international market expansion tools, inventory management, and both traditional and headless storefront deployment options. It is indexed under E-commerce Platforms.","source":"https://www.shopify.com/international/pricing","question":"What is Shopify?","confidence":0.6},{"answer":"Shopify offers a free tier, so you can start without paying. Paid plans are also available: Shopify Plus and Shopify Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://www.shopify.com/international/pricing","question":"Is Shopify free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Shopify. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.shopify.com/international/pricing","question":"What platforms does Shopify support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Shopify, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.shopify.com/international/pricing","question":"Can Shopify be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for Shopify, including Adyen, Manhattan, Vercel, Hydrogen, Slack, Salesforce, Xero and QuickBooks, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.shopify.com/international/pricing","question":"What does Shopify integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Shopify. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Shopify not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.shopify.com/legal/compliance/reports","question":"What security certifications does Shopify have?","confidence":0.7},{"answer":"Shopify is available worldwide. Its primary market is the United States.","source":"https://www.shopify.com/international/pricing","question":"Where is Shopify available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | BigCommerce is a cloud-based commerce platform that allows businesses to sell across social commerce, marketplaces, and advertising channels. It includes both B2C and B2B capabilities, with Feedonomics Surface for automating product feed distribution to major ad platforms and marketplaces. | A comprehensive toolkit that enables entrepreneurs and business owners to create, operate, and expand their online sales channels with integrated management tools. |
| features.capabilities | `{"headless":true,"free_tier":true,"open_source":false,"b2b_features":true,"platform_type":"hosted_saas","self_hostable":false,"payments_model":"both","pci_compliance":true,"pos_omnichannel":true,"transaction_fees":false,"extension_ecosystem":"20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm","multi_currency_language":true}` | `{"headless":true,"free_tier":true,"open_source":false,"b2b_features":true,"platform_type":"hosted_saas","self_hostable":true,"payments_model":"built_in","pci_compliance":true,"pos_omnichannel":true,"transaction_fees":true,"extension_ecosystem":"21,000+ commerce apps available in Shopify App Store","multi_currency_language":true}` |
| integrations.count | 600 | 21,000 |
| integrations.list | `[{"name":"Amazon"},{"name":"eBay"},{"name":"Walmart"},{"name":"Google"},{"name":"Meta"},{"name":"TikTok"},{"name":"UPS"},{"name":"USPS"},{"name":"FedEx"},{"name":"Royal Mail"},{"name":"Canada Post"},{"name":"Australia Post"},{"name":"Apple Pay","native":true,"category":"payments","direction":"bidirectional"},{"name":"Google Pay","native":true,"category":"payments","direction":"bidirectional"},{"name":"Pinterest","native":true,"category":"ads","direction":"bidirectional"},{"name":"Microsoft","native":true,"category":"ads","direction":"bidirectional"}]` | `[{"name":"Adyen"},{"name":"Manhattan"},{"name":"Vercel"},{"name":"Hydrogen"},{"name":"Slack"},{"name":"Salesforce"},{"name":"Xero"},{"name":"QuickBooks"},{"name":"Shop app"},{"name":"Dropshipping apps"},{"name":"Print-on-demand apps"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["GB"],"availabilityScope":"global","availableCountries":["GB"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Feedonomics Surface Basic","features":["Automated feed build","24/7 chat support","AI-powered product categorization","Error reporting"],"description":"Free tier for product feed management","contactSales":false,"includedLimits":{"SKUs":"100,000"}},{"free":false,"name":"Surface Retail","summary":"$29/mo for up to 1K SKUs and 2 connections","features":["Bulk editing tools","Transformation rules","External data sources","Custom field mapping"],"components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"1,000","connections":"2"}},{"free":false,"name":"Surface Retail","summary":"$49/mo for up to 10K SKUs and 4 connections","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"10,000","connections":"4"}},{"free":false,"name":"Surface Retail","summary":"$89/mo for up to 30K SKUs and 8 connections","components":[{"kind":"fixed","amount":89,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"30,000","connections":"8"}},{"free":false,"name":"Surface Retail","summary":"$199/mo for up to 100K SKUs and 20 connections","components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"100,000","connections":"20"}},{"free":false,"name":"Managed Service","description":"Dedicated feed manager for optimization and syndication","contactSales":true}],"summary":"Free tier available. Paid plans from $29/mo to $199/mo based on SKU volume and channel connections.","currency":"USD","freeTier":true,"sourceUrl":"https://www.bigcommerce.com","retrievedAt":"2026-10-05T11:06:16.870Z","freeTrialDays":15,"startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":false,"name":"Shopify","summary":"Monthly subscription with 3.9% payment processing fee (variable by card type and issuer)","commitment":"monthly","components":[{"of":"transaction","kind":"percentage","rate":3.9}],"contactSales":false},{"free":false,"name":"Shopify Plus","summary":"Custom pricing with advanced capabilities","features":["Fully customizable checkout","Unlimited staff accounts","Enhanced automation","Priority support"],"commitment":"monthly","description":"Advanced features for high-growth brands","contactSales":true},{"free":false,"name":"Shopify Enterprise","summary":"Custom pricing and terms","features":["Higher platform limits","Deep control and customization","Dedicated account management","Committed service levels"],"description":"Enterprise-scale platform for complex organizations","contactSales":true}],"addOns":[{"name":"Shopify Managed Markets","components":[{"of":"transaction","kind":"percentage","rate":3.5}]},{"name":"Shopify Managed Markets (Shopify Plus)","components":[{"of":"transaction","kind":"percentage","rate":3.25}]},{"name":"Currency conversion","components":[{"of":"transaction","kind":"percentage","rate":1.5}]},{"name":"Duties and import tax calculation","components":[{"of":"transaction","kind":"percentage","rate":0.5}]}],"summary":"Monthly subscription from 3.9% per transaction. Free trial available: 3 months at £1/month.","currency":"USD","freeTier":true,"sourceUrl":"https://www.shopify.com/international/pricing","retrievedAt":"2026-09-04T15:58:49.403Z","billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.98 | 99.9 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | yes |
| security.soc2 | yes | yes |

## Capabilities (E-commerce Platforms)

| Capability | BigCommerce | Shopify |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Hosted all-in-one SaaS |
| **Licensing** |  |  |
| Open-source | ✗ | ✗ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✓ | ✓ |
| Transaction fees beyond plan | ✗ | ✓ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in payments |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✓ | ✓ |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | ✓ |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | ✓ |
| POS / omnichannel | ✓ | ✓ |
| **Extensibility** |  |  |
| App / extension ecosystem size | 20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm | 21,000+ commerce apps available in Shopify App Store |

*Source: vioscaleAI. Generated 2026-10-16T12:39:52.166Z. "-" = undocumented, not absent.*