# Bandwidth vs Mailgun

**Leader by vioscaleAI score:** Bandwidth

| Attribute | Bandwidth | Mailgun |
|---|---|---|
| **vioscaleAI score** | 67.3 (73% (medium)) | 59.1 (69% (medium)) |
| content.faq | `[{"answer":"Enterprise-grade telephony and messaging infrastructure serving contact centers and businesses across multiple countries, with APIs for voice communications, integrations with CX tools, and focus on compliance and reliability. It is indexed under Communication APIs.","source":"https://www.bandwidth.com","question":"What is Bandwidth?","confidence":0.6},{"answer":"Bandwidth is a paid product; published pricing starts at $0.00. It is sold across 5 plans (SMS Messaging, MMS Messaging, Voice API and Authentication API). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.bandwidth.com","question":"How much does Bandwidth cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Bandwidth. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.bandwidth.com/newsroom/bandwidth-announces-pricing-of-275-million-convertible-senior-notes-offering/","question":"What platforms does Bandwidth support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Bandwidth, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.bandwidth.com/newsroom/bandwidth-announces-pricing-of-275-million-convertible-senior-notes-offering/","question":"Can Bandwidth be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for Bandwidth, including Call Verification, Pindrop, Genesys, Five9, Webex, Zoom, Conversational AI Integrations and CRM, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.bandwidth.com","question":"What does Bandwidth integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Bandwidth. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Bandwidth not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.bandwidth.com/security","question":"What security certifications does Bandwidth have?","confidence":0.7}]` | `[{"answer":"A service that allows developers to send transactional emails through an API, with built-in testing and preview capabilities across multiple email clients and devices It is indexed under Communication APIs.","source":"https://www.mailgun.com","question":"What is Mailgun?","confidence":0.6},{"answer":"Mailgun is a paid product; published pricing starts at $0.75. It is sold across 3 plans (Pilot, Starter and Contract). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.mailgun.com/pricing/optimize/","question":"How much does Mailgun cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Mailgun. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.mailgun.com/pricing/optimize/","question":"What platforms does Mailgun support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Mailgun, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mailgun.com/pricing/optimize/","question":"Can Mailgun be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Mailgun. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Mailgun not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.mailgun.com/security/","question":"What security certifications does Mailgun have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true}` | `{"cloud":true}` |
| description.long | Enterprise-grade telephony and messaging infrastructure serving contact centers and businesses across multiple countries, with APIs for voice communications, integrations with CX tools, and focus on compliance and reliability. | A service that allows developers to send transactional emails through an API, with built-in testing and preview capabilities across multiple email clients and devices |
| features.capabilities | `{"rcs":true,"sms":true,"voice":true,"two_way":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true}` | `{"email":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` |
| integrations.count | 5 | 2 |
| integrations.list | `[{"name":"Call Verification"},{"name":"Pindrop"},{"name":"Genesys"},{"name":"Five9"},{"name":"Webex"},{"name":"Zoom"},{"name":"Conversational AI Integrations"},{"name":"CRM","native":false,"category":"crm"},{"name":"Contact Center","native":false},{"name":"Conversational AI","native":false,"category":"chat"},{"name":"Workforce Management","native":false},{"name":"Analytics and Reporting","native":false,"direction":"outbound"},{"name":"Salesforce Contact Center","native":true,"category":"crm"},{"name":"Google Integrations","native":true,"category":"cloud"},{"name":"Microsoft Teams Operator Connect","native":true,"category":"communications"}]` | `[{"name":"Google Postmaster Tools"},{"name":"Microsoft SNDS"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"SMS Messaging","components":[{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.004,"currency":"USD"},{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.008,"currency":"USD"},{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.007,"currency":"USD"}],"description":"Per-message SMS pricing via 10DLC, Short Code, and Toll-Free","contactSales":false},{"free":false,"name":"MMS Messaging","components":[{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.015,"currency":"USD"},{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.02,"currency":"USD"}],"description":"Per-message MMS pricing","contactSales":false},{"free":false,"name":"Voice API","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.01,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0055,"currency":"USD"},{"per":{"qty":100,"unit":"character"},"kind":"metered","amount":0.0007,"currency":"USD"},{"per":{"qty":100,"unit":"character"},"kind":"metered","amount":0.003,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.002,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0015,"currency":"USD"},{"per":{"qty":1,"unit":"call"},"kind":"metered","amount":0.006,"currency":"USD"}],"description":"Per-minute voice calling with transcription, text-to-speech, and conferencing","contactSales":false},{"free":false,"name":"Authentication API","components":[{"per":{"qty":1,"unit":"authentication"},"kind":"metered","amount":0.05,"currency":"USD"},{"per":{"qty":1,"unit":"call"},"kind":"metered","amount":0.15,"currency":"USD"}],"description":"Two-factor authentication and call verification","contactSales":false},{"free":false,"name":"SIP Trunking","description":"Customizable usage-based model for premises-based or cloud stack voice","contactSales":true}],"summary":"Usage-based pricing from $0.004 per SMS to $0.15 per call verification. Volume-based discounts. Custom enterprise pricing available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.bandwidth.com","retrievedAt":"2026-08-03T13:21:09.932Z","startingPrice":{"amount":0.0007,"period":"month","currency":"USD"}}` | `{"type":"subscription","plans":[{"free":false,"name":"Pilot","summary":"$49/mo (first month free), unlimited users","features":["First month free","Unlimited users","2,500 email address validations","25 inbox placement tests","Detailed documentation","Ticket support"],"commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"inbox placement test"},"kind":"metered","amount":0.75,"currency":"USD"},{"per":{"qty":100,"unit":"validations"},"kind":"metered","amount":1.2,"currency":"USD"}],"description":"Email validation and basic inbox placement testing","contactSales":false,"includedLimits":{"email_validations":"2,500","inbox_placement_tests":"25"}},{"free":false,"name":"Starter","summary":"$99/mo (first month free), unlimited users","features":["First month free","Unlimited users","5,000 email address validations","50 inbox placement tests","Spam trap monitoring (1 domain)","Blocklist monitoring (1 IP, 1 domain)","Google Postmaster Tools integration","Microsoft SNDS integration","Email health score","Detailed documentation","Ticket support"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"inbox placement test"},"kind":"metered","amount":0.75,"currency":"USD"},{"per":{"qty":100,"unit":"validations"},"kind":"metered","amount":0.8,"currency":"USD"}],"description":"Email validation and monitoring with domain and IP reputation tracking","contactSales":false,"includedLimits":{"email_validations":"5,000","blocklist_monitoring":"1 IP, 1 domain","spam_trap_monitoring":"1 domain","inbox_placement_tests":"50"}},{"free":false,"name":"Contract","summary":"Custom pricing, contact sales for quote","features":["Unlimited users","Custom domain and IP monitoring","Custom email validations","Custom inbox placement tests","Designated Technical Account Manager"],"description":"Custom enterprise deliverability solution with dedicated support","contactSales":true}],"summary":"From $49/mo. First month free.","currency":"USD","freeTier":false,"sourceUrl":"https://www.mailgun.com/pricing/optimize/","retrievedAt":"2026-08-14T13:46:31.367Z","freeTrialDays":30,"startingPrice":{"amount":0.75,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | low | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | https://www.bandwidth.com/resources/top-compliance-terms-for-navigating-telephony/ | - |

## Capabilities (Communication APIs)

| Capability | Bandwidth | Mailgun |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | - |
| Voice | ✓ | - |
| WhatsApp | - | - |
| RCS | ✓ | - |
| Transactional email | - | ✓ |
| Video / real-time | - | - |
| In-app chat | - | - |
| Verify / OTP / 2FA | ✓ | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | - |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T18:26:44.735Z. "-" = undocumented, not absent.*