# Avoma vs Otter.ai

**Leader by vioscaleAI score:** Avoma

| Attribute | Avoma | Otter.ai |
|---|---|---|
| **vioscaleAI score** | 71.9 (73% (medium)) | 53.8 (55% (medium)) |
| content.faq | `[{"answer":"A cloud-based platform for recording and transcribing meetings, generating AI-assisted meeting notes, and managing team access with configurable privacy levels and compliance controls. It is indexed under Conversation Intelligence.","source":"https://www.avoma.com/podcast/saas-pricing-gimmicks-to-be-aware-of","question":"What is Avoma?","confidence":0.6},{"answer":"We have confirmed browser-based access to Avoma. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.avoma.com/podcast/saas-pricing-gimmicks-to-be-aware-of","question":"What platforms does Avoma support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Avoma, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.avoma.com/podcast/saas-pricing-gimmicks-to-be-aware-of","question":"Can Avoma be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Avoma. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Avoma not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.avoma.com/security","question":"What security certifications does Avoma have?","confidence":0.7}]` | `[{"answer":"Otter records and transcribes meetings in real-time from major conferencing platforms, then generates searchable transcripts, summaries, and action items. The platform integrates with productivity and business tools to help teams capture and act on meeting insights. It is indexed under Conversation Intelligence.","source":"https://otter.ai","question":"What is Otter.ai?","confidence":0.6},{"answer":"Otter.ai offers a free tier, so you can start without paying. Paid plans are also available: Pro, Business and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://otter.ai","question":"Is Otter.ai free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Otter.ai. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://otter.ai","question":"What platforms does Otter.ai support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Otter.ai, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://otter.ai","question":"Can Otter.ai be self-hosted?","confidence":0.6},{"answer":"We have confirmed 16 integrations for Otter.ai, including Zoom, Microsoft Teams, Google Meet, Slack, Salesforce, HubSpot, Zapier and Asana, plus 8 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://otter.ai","question":"What does Otter.ai integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Otter.ai. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Otter.ai not holding them. Always confirm compliance directly before you rely on it.","source":"https://otter.ai/blog/otter-ai-achieves-hipaa-compliance","question":"What security certifications does Otter.ai have?","confidence":0.7},{"answer":"Otter.ai is available worldwide. Its primary market is the United States. The vendor is headquartered in the United States.","source":"https://otter.ai","question":"Where is Otter.ai available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform that automatically records and transcribes meetings across major video conferencing tools, then generates AI-powered summaries and notes that sync with CRM systems. | AI-powered meeting agent that transcribes conversations in real time, generates summaries and action items, and integrates with team communication and CRM tools to streamline meeting documentation and follow-up workflows. |
| features.capabilities | `{"soc2_type_ii":true,"pricing_model":"per_user_monthly","salesforce_hubspot_crm_sync":true,"zoom_teams_meet_bot_recording":true,"slack_ms_teams_deal_alerts_sync":true,"speaker_talk_time_ratio_analytics":true,"auto_log_summary_to_crm_opportunity":true,"playlist_snipping_and_sharing_for_coaching":true,"multi_language_speech_to_text_transcription":true,"ai_meeting_summary_and_next_steps_generation":true}` | `{"soc2_type_ii":true,"salesforce_hubspot_crm_sync":true,"zoom_teams_meet_bot_recording":true,"auto_log_summary_to_crm_opportunity":true,"multi_language_speech_to_text_transcription":true,"ai_meeting_summary_and_next_steps_generation":true}` |
| integrations.count | 15 | 28 |
| integrations.list | `[{"name":"HubSpot"},{"name":"Slack","native":true,"category":"chat","direction":"bidirectional"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"ClickUp","native":true},{"name":"Zapier","native":true,"category":"automation"},{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"Zoho","native":true,"category":"crm","direction":"bidirectional"},{"name":"Pipedrive","native":true,"category":"crm","direction":"bidirectional"},{"name":"Copper","native":true,"category":"crm","direction":"bidirectional"},{"name":"Zoom","native":true,"category":"video_conferencing"},{"name":"Google Meet","native":true,"category":"video_conferencing"},{"name":"WebEx","native":true,"category":"video_conferencing"},{"name":"GoToMeeting","native":true,"category":"video_conferencing"},{"name":"Google Calendar","native":true,"category":"calendar","direction":"inbound"},{"name":"Microsoft Outlook Calendar","native":true,"category":"calendar","direction":"inbound"}]` | `[{"name":"Zoom"},{"name":"Microsoft Teams"},{"name":"Google Meet"},{"name":"Slack"},{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zapier"},{"name":"Asana"},{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Drive"},{"name":"Notion"},{"name":"Jira"},{"name":"Claude"},{"name":"iOS Calendar"},{"name":"ChatGPT","category":"ai"},{"name":"Microsoft Dynamics","native":true,"category":"crm","direction":"outbound"},{"name":"Microsoft OneDrive","native":true,"category":"storage","direction":"outbound"},{"name":"Outlook","native":true,"category":"calendar","direction":"outbound"},{"name":"Airtable","native":false,"category":"storage","direction":"outbound"},{"name":"Amazon S3","native":false,"category":"storage","direction":"outbound"},{"name":"Egnyte","native":false,"category":"storage","direction":"outbound"},{"name":"ClickUp","native":false,"category":"project_management","direction":"outbound"},{"name":"Monday.com","native":false,"category":"project_management","direction":"outbound"},{"name":"SharePoint","native":false,"category":"storage","direction":"outbound"},{"name":"Glean","native":false,"category":"search","direction":"outbound"},{"name":"Snowflake","native":false,"category":"analytics","direction":"outbound"},{"name":"RingCentral","native":false,"category":"communications","direction":"outbound"},{"name":"Zoom Phone","native":false,"category":"communications","direction":"outbound"},{"name":"Salesloft","native":false,"category":"sales","direction":"outbound"},{"name":"Outreach","native":false,"category":"sales","direction":"outbound"},{"name":"Zoho","native":false,"category":"crm","direction":"outbound"},{"name":"viaSocket","native":false,"category":"automation","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$19/seat/month billed annually. Viewers free.","features":["Automatic Video Recording","Unlimited Real-time Transcription","Ask Avoma for a Meeting","Auto Save Notes to CRM Records","Dialer Integration"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":19,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Contact sales","features":["HIPAA Compliance","Granular access controls","Audit logs"],"contactSales":true}],"summary":"From $19/seat/month (billed annually). Free for viewers and collaborators. 14-day free trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.avoma.com/pricing","retrievedAt":"2026-09-24T12:07:32.098Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":19,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"plans":[{"free":false,"name":"Pro","contactSales":false},{"free":false,"name":"Business","contactSales":false},{"free":false,"name":"Enterprise","contactSales":false}],"sourceUrl":"https://otter.ai","retrievedAt":"2026-09-04T21:45:27.133Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | unknown |
| pricing.starting_price | `{"amount":19,"currency":"USD"}` | `{"amount":16.99,"currency":"USD"}` |
| pricing.transparent | yes | no |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO/IEC 42001:2023","status":"active"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"HIPAA","status":"active","evidenceUrl":"https://otter.ai/blog/otter-ai-achieves-hipaa-compliance"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.avoma.com/security | https://otter.ai/blog/otter-ai-achieves-hipaa-compliance |

## Capabilities (Conversation Intelligence)

| Capability | Avoma | Otter.ai |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Zoom teams meet bot recording | ✓ | ✓ |
| Multi language speech to text transcription | ✓ | ✓ |
| AI meeting summary and next steps generation | ✓ | ✓ |
| Competitor keyword mention trackers | - | - |
| Speaker talk time ratio analytics | ✓ | - |
| Playlist snipping and sharing for coaching | ✓ | - |
| Auto log summary to CRM opportunity | ✓ | ✓ |
| Salesforce hubspot CRM sync | ✓ | ✓ |
| Slack ms teams deal alerts sync | ✓ | - |
| SOC2 type ii | ✓ | ✓ |
| ISO 27001 | - | - |
| Pricing model | Per user monthly | - |

*Source: vioscaleAI. Generated 2026-10-16T18:33:35.822Z. "-" = undocumented, not absent.*