# Autotask PSA vs Teamwork.com

**Leader by vioscaleAI score:** Teamwork.com

| Attribute | Autotask PSA | Teamwork.com |
|---|---|---|
| **vioscaleAI score** | 34.5 (43% (low)) | 68.3 (57% (medium)) |
| content.faq | `[{"answer":"A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency. It is indexed under Professional Services Automation.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"What is Autotask PSA?","confidence":0.6},{"answer":"Autotask PSA does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"How much does Autotask PSA cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Autotask PSA. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"What platforms does Autotask PSA support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Autotask PSA, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"Can Autotask PSA be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Autotask PSA, including Datto RMM, IT Glue, Datto Workplace, Kaseya Quote Manager, VSAX, Microsoft Office, Microsoft Teams and Microsoft Outlook, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"What does Autotask PSA integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Autotask PSA. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Autotask PSA not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.datto.com/blog/top-tips-for-cybersecurity-regulatory-compliance/","question":"What security certifications does Autotask PSA have?","confidence":0.7},{"answer":"Autotask PSA is available worldwide. The vendor is headquartered in the United States.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"Where is Autotask PSA available?","confidence":0.75}]` | `[{"answer":"All-in-one platform designed for client-facing teams to manage projects, allocate resources, track time, and monitor profitability. Integrates AI assistants for intelligent scheduling, project planning, and resource optimization. It is indexed under Professional Services Automation.","source":"https://www.teamwork.com/pricing/","question":"What is Teamwork.com?","confidence":0.6},{"answer":"Teamwork.com supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.teamwork.com/pricing/","question":"What platforms does Teamwork.com support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Teamwork.com, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.teamwork.com/pricing/","question":"Can Teamwork.com be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Teamwork.com, including Slack, HubSpot, Salesforce, NetSuite, QuickBooks, Xero, Google Calendar and Zapier, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.teamwork.com/pricing/","question":"What does Teamwork.com integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and ISO 27001 for Teamwork.com. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Teamwork.com not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.teamwork.com/security/","question":"What security certifications does Teamwork.com have?","confidence":0.7},{"answer":"Teamwork.com is available in the United States, the United Kingdom, Canada and Australia. Its primary markets are the United States, the United Kingdom, Canada and Australia.","source":"https://www.teamwork.com/pricing/","question":"Where is Teamwork.com available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency. | A cloud-based platform for managing professional services delivery that emphasizes project profitability and cost tracking. It integrates with CRM and accounting systems to streamline work management and financial operations. |
| features.capabilities | - | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"per_user_monthly","deployment_model":"cloud_managed_saas","automated_client_invoicing":true,"netsuite_quickbooks_erp_sync":true,"gantt_chart_task_dependencies":true,"time_and_expense_capture_mobile":true,"skills_based_resource_allocation":true,"salesforce_hubspot_crm_integration":true,"resource_capacity_utilization_tracking":true,"project_profitability_margin_forecasting":true}` |
| integrations.count | 200 | 10 |
| integrations.list | `[{"name":"Datto RMM"},{"name":"IT Glue"},{"name":"Datto Workplace"},{"name":"Kaseya Quote Manager"},{"name":"VSAX"},{"name":"Microsoft Office"},{"name":"Microsoft Teams"},{"name":"Microsoft Outlook"},{"name":"Active Directory"},{"name":"Stripe"}]` | `[{"name":"Slack"},{"name":"HubSpot"},{"name":"Salesforce"},{"name":"NetSuite"},{"name":"QuickBooks"},{"name":"Xero"},{"name":"Google Calendar"},{"name":"Zapier"},{"name":"Dropbox"},{"name":"ChatGPT"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","sourceUrl":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","retrievedAt":"2026-08-19T18:26:21.607Z"}` | `{"type":"subscription","currency":"USD","sourceUrl":"https://www.teamwork.com","retrievedAt":"2026-09-23T13:24:51.317Z","billingPeriods":["year"]}` |
| pricing.free_tier | - | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.99 | 99.9 |
| reliability.status_page | - | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://www.datto.com/legal/portal-privacy-practices/ | - |

## Capabilities (Professional Services Automation)

| Capability | Autotask PSA | Teamwork.com |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Cloud managed saas |
| Resource capacity utilization tracking | - | ✓ |
| Skills based resource allocation | - | ✓ |
| Project profitability margin forecasting | - | ✓ |
| Time and expense capture mobile | - | ✓ |
| Automated client invoicing | - | ✓ |
| Revenue recognition module asc 606 | - | - |
| Gantt chart task dependencies | - | ✓ |
| Salesforce hubspot CRM integration | - | ✓ |
| Netsuite quickbooks ERP sync | - | ✓ |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✓ |
| Pricing model | - | Per user monthly |

*Source: vioscaleAI. Generated 2026-10-16T20:59:16.156Z. "-" = undocumented, not absent.*