# Autotask PSA vs HaloPSA

**Leader by vioscaleAI score:** HaloPSA

| Attribute | Autotask PSA | HaloPSA |
|---|---|---|
| **vioscaleAI score** | 34.5 (43% (low)) | 59.4 (70% (medium)) |
| content.faq | `[{"answer":"A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency. It is indexed under Professional Services Automation.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"What is Autotask PSA?","confidence":0.6},{"answer":"Autotask PSA does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"How much does Autotask PSA cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Autotask PSA. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"What platforms does Autotask PSA support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Autotask PSA, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"Can Autotask PSA be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Autotask PSA, including Datto RMM, IT Glue, Datto Workplace, Kaseya Quote Manager, VSAX, Microsoft Office, Microsoft Teams and Microsoft Outlook, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"What does Autotask PSA integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Autotask PSA. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Autotask PSA not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.datto.com/blog/top-tips-for-cybersecurity-regulatory-compliance/","question":"What security certifications does Autotask PSA have?","confidence":0.7},{"answer":"Autotask PSA is available worldwide. The vendor is headquartered in the United States.","source":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","question":"Where is Autotask PSA available?","confidence":0.75}]` | `[{"answer":"HaloPSA is a cloud-based, integrated platform for managed service providers and enterprises combining ticketing, CRM, project management, asset tracking, automated billing, time and expense tracking, and AI-driven automation in a single solution. All capabilities are included in a unified per-agent subscription with no tiered editions or separate module charges. It is indexed under Professional Services Automation.","source":"https://halopsa.com/pricing/","question":"What is HaloPSA?","confidence":0.6},{"answer":"HaloPSA is a paid product; published pricing starts at £66 per agent per month. It is sold across 2 plans (Standard and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://halopsa.com/pricing/","question":"How much does HaloPSA cost?","confidence":0.6},{"answer":"HaloPSA supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://halopsa.com/pricing/","question":"What platforms does HaloPSA support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for HaloPSA, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://halopsa.com/pricing/","question":"Can HaloPSA be self-hosted?","confidence":0.6},{"answer":"We have confirmed 32 integrations for HaloPSA, including 247connect, Acronis, Addigy, ALSO, Alternative Payments, AnyDesk, Aquera and Armis, plus 24 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://halopsa.com","question":"What does HaloPSA integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and ISO 27001 for HaloPSA. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as HaloPSA not holding them. Always confirm compliance directly before you rely on it.","source":"https://halopsa.com/security/","question":"What security certifications does HaloPSA have?","confidence":0.7},{"answer":"HaloPSA is available worldwide. Its primary markets are the United Kingdom and the United States. The vendor is headquartered in the United Kingdom.","source":"https://halopsa.com/pricing/","question":"Where is HaloPSA available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency. | HaloPSA is a cloud-based, integrated platform for managed service providers and enterprises combining ticketing, CRM, project management, asset tracking, automated billing, time and expense tracking, and AI-driven automation in a single solution. All capabilities are included in a unified per-agent subscription with no tiered editions or separate module charges. |
| features.capabilities | - | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"per_user_monthly","deployment_model":"cloud_managed_saas","automated_client_invoicing":true,"gantt_chart_task_dependencies":true,"time_and_expense_capture_mobile":true,"resource_capacity_utilization_tracking":true}` |
| integrations.count | 200 | 32 |
| integrations.list | `[{"name":"Datto RMM"},{"name":"IT Glue"},{"name":"Datto Workplace"},{"name":"Kaseya Quote Manager"},{"name":"VSAX"},{"name":"Microsoft Office"},{"name":"Microsoft Teams"},{"name":"Microsoft Outlook"},{"name":"Active Directory"},{"name":"Stripe"}]` | `[{"name":"247connect"},{"name":"Acronis"},{"name":"Addigy"},{"name":"ALSO"},{"name":"Alternative Payments"},{"name":"AnyDesk"},{"name":"Aquera"},{"name":"Armis"},{"name":"ArrowSphere"},{"name":"Assurix"},{"name":"Atera"},{"name":"AT&T"},{"name":"Auvik"},{"name":"Avalara"},{"name":"Azure Active Directory"},{"name":"Azure DevOps"},{"name":"Azure Monitor"},{"name":"Azure Sentinel"},{"name":"Azure Translator"},{"name":"Benji Pays"},{"name":"BigPanda"},{"name":"Bitdefender GravityZone"},{"name":"BizRatings"},{"name":"CheckCentral"},{"name":"Cloud Blue"},{"name":"CloudCTI"},{"name":"Cloud Depot"},{"name":"CloudRadial"},{"name":"Claude AI"},{"name":"Cynet"},{"name":"Domotz"},{"name":"EasyDMARC"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","sourceUrl":"https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/","retrievedAt":"2026-08-19T18:26:21.607Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"£66/agent/month (billed annually)","features":["Ticketing and SLA management","CRM with marketing automation","Project management with Gantt timelines","Asset and inventory management","Automated invoicing and billing","Time and expense tracking with timesheets","Knowledge base with self-service portal","AI-powered triage, analysis and automation","Mobile apps for iOS and Android","API and 250+ native integrations","Custom reports and dashboards","No-code workflow automation"],"components":[{"kind":"per_unit","unit":"agent","amount":66,"period":"month","currency":"GBP"}],"description":"All features included for all agents","contactSales":false},{"free":false,"name":"Enterprise","summary":"$1M/year fixed","features":["Unlimited agent licenses","Funded implementation support","All standard features"],"commitment":"annual","components":[{"kind":"fixed","amount":1000000,"period":"year","currency":"USD"}],"description":"Unlimited agent licenses with funded implementation","contactSales":true}],"summary":"From £66/agent/month (billed annually in GBP, with equivalent pricing in USD, EUR, CAD, AUD, NZD, BRL, ZAR, INR and other regions). All features included with no tiered editions or add-ons. Additional 15% discount for registered charities and non-profit organizations.","currency":"GBP","freeTier":false,"sourceUrl":"https://halopsa.com/pricing/","retrievedAt":"2026-08-25T15:38:13.768Z","startingPrice":{"unit":"agent","amount":66,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | high |
| pricing.starting_price | - | `{"amount":66,"currency":"GBP"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.99 | 99.99 |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://www.datto.com/legal/portal-privacy-practices/ | - |

## Capabilities (Professional Services Automation)

| Capability | Autotask PSA | HaloPSA |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Cloud managed saas |
| Resource capacity utilization tracking | - | ✓ |
| Skills based resource allocation | - | - |
| Project profitability margin forecasting | - | - |
| Time and expense capture mobile | - | ✓ |
| Automated client invoicing | - | ✓ |
| Revenue recognition module asc 606 | - | - |
| Gantt chart task dependencies | - | ✓ |
| Salesforce hubspot CRM integration | - | - |
| Netsuite quickbooks ERP sync | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✓ |
| Pricing model | - | Per user monthly |

*Source: vioscaleAI. Generated 2026-10-16T20:58:44.463Z. "-" = undocumented, not absent.*