# AskNicely vs Survicate

**Leader by vioscaleAI score:** Survicate

| Attribute | AskNicely | Survicate |
|---|---|---|
| **vioscaleAI score** | 34.1 (29% (low)) | 62.6 (75% (high)) |
| content.faq | `[{"answer":"AskNicely helps organizations collect customer feedback, share insights within team communication tools, and coordinate action to resolve issues and improve customer service. It is indexed under NPS Tools.","source":"https://www.asknicely.com","question":"What is AskNicely?","confidence":0.6},{"answer":"AskNicely does not publish its prices. Pricing is quoted on request, across 3 plans (Learn, Grow and Transform), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.asknicely.com/pricing","question":"How much does AskNicely cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to AskNicely. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.asknicely.com/pricing","question":"What platforms does AskNicely support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for AskNicely, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.asknicely.com/pricing","question":"Can AskNicely be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for AskNicely, including Slack, Microsoft Teams, Google, Facebook, Yelp and Qualtrics. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.asknicely.com","question":"What does AskNicely integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for AskNicely. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as AskNicely not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.asknicely.com/security","question":"What security certifications does AskNicely have?","confidence":0.7},{"answer":"AskNicely is available worldwide. The vendor is headquartered in the United States.","source":"https://www.asknicely.com/pricing","question":"Where is AskNicely available?","confidence":0.75}]` | `[{"answer":"Survicate is a feedback and survey platform that helps product, marketing, and customer experience teams collect customer insights through surveys delivered via email, web, mobile, and other channels. It provides survey creation, distribution, analysis, and integration with business systems. It is indexed under NPS Tools.","source":"https://survicate.com/pricing/","question":"What is Survicate?","confidence":0.6},{"answer":"Survicate offers a free tier, so you can start without paying. Paid plans start at $114 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://survicate.com/pricing/","question":"Is Survicate free?","confidence":0.6},{"answer":"Survicate supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://survicate.com/pricing/","question":"What platforms does Survicate support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Survicate, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://survicate.com/pricing/","question":"Can Survicate be self-hosted?","confidence":0.6},{"answer":"We have confirmed 18 integrations for Survicate, including ActiveCampaign, Google Analytics, Google Tag Manager, HubSpot, Salesforce, Slack, Zapier and Microsoft Teams, plus 10 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://survicate.com/pricing/","question":"What does Survicate integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001, HIPAA and GDPR for Survicate. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Survicate not holding them. Always confirm compliance directly before you rely on it.","source":"https://survicate.com/legal-compliance/","question":"What security certifications does Survicate have?","confidence":0.7},{"answer":"Survicate is available worldwide. The vendor is headquartered in Poland.","source":"https://survicate.com/pricing/","question":"Where is Survicate available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A customer feedback management platform that integrates with Microsoft Teams, allowing teams to view, respond to, and act on customer feedback without leaving their existing workflow. | A feedback and survey management platform that collects customer input through multiple channels and provides AI-powered analysis to extract trends, identify themes, and surface actionable insights from the collected responses. |
| features.capabilities | - | `{"pricing_model":"flat_subscription","slack_ms_teams_alert_sync":true,"salesforce_hubspot_crm_sync":true,"zendesk_intercom_helpdesk_sync":true,"sms_text_message_survey_delivery":false,"in_app_javascript_survey_triggering":true,"automated_recurring_cadence_throttling":true,"email_signature_and_direct_send_embeds":true}` |
| integrations.count | 3 | 44 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google"},{"name":"Facebook"},{"name":"Yelp"},{"name":"Qualtrics","native":true,"direction":"inbound"},{"name":"Claude"}]` | `[{"name":"ActiveCampaign"},{"name":"Google Analytics"},{"name":"Google Tag Manager"},{"name":"HubSpot"},{"name":"Salesforce"},{"name":"Slack"},{"name":"Zapier"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"Salesforce CRM","native":true,"category":"crm","direction":"bidirectional"},{"name":"Intercom","native":true,"category":"helpdesk","direction":"bidirectional"},{"name":"Zendesk","native":true,"category":"helpdesk","direction":"bidirectional"},{"name":"Salesforce Marketing Cloud (Pardot)","native":true,"category":"marketing","direction":"bidirectional"},{"name":"Customer.io","native":true,"category":"marketing","direction":"outbound"},{"name":"Braze","native":true,"category":"marketing"},{"name":"Google Sheets","native":true,"direction":"outbound"},{"name":"Segment","native":false,"category":"data","direction":"outbound"},{"name":"Webhooks","native":true,"direction":"bidirectional"},{"name":"React Native","native":true},{"name":"Flutter","native":true},{"name":"Unity","native":true}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"PL","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Learn","summary":"Usage-based pricing starting from 500 responses/year","features":["CSAT and NPS surveys","Unlimited users","AI-powered surveys","Automated workflows","Reports and leaderboards"],"commitment":"annual","description":"Core feedback collection with surveys and basic analytics","contactSales":true},{"free":false,"name":"Grow","summary":"Most popular plan. Usage-based pricing.","features":["Everything in Learn","AI Insight reports","Real-time TV display","Slack and Microsoft Teams integration","Request reviews","AI suggested responses","Google review manager","Generate testimonials","Reputation management","SSO"],"commitment":"annual","description":"Enhanced insights and team collaboration with integrations","contactSales":true},{"free":false,"name":"Transform","summary":"Enterprise plan with white-label and advanced features","features":["In-app surveys","White label surveys","Unlimited API data extraction","CX goals and recognition","Team huddles","Frontline coaching"],"commitment":"annual","description":"Advanced white-label and API capabilities for enterprises","contactSales":true}],"addOns":[{"name":"NiceAI"},{"name":"SSO/SAML Authentication","components":[{"kind":"fixed","amount":1500,"period":"year","currency":"USD"}]},{"name":"Assigned Customer Success Manager"}],"summary":"Usage-based pricing starting from 500 responses/year, scaling per response. Annual billing with multi-year discounts available. Contact sales for exact quotes.","currency":"USD","freeTier":false,"sourceUrl":"https://www.asknicely.com/pricing","retrievedAt":"2026-08-19T23:11:18.316Z","billingPeriods":["year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Growth","summary":"$114/mo billed annually","features":["Unlimited multichannel surveys","Built-in email sending","Research Hub","AI Agent and MCP","25+ integrations","Data In/Out","Multilingual surveys","Custom branding","10 user seats, 2 teams","Standard survey logic","1 dashboard","Target surveys by attributes & events","Webhooks and Export API","Dedicated CSM and outcomes plan","1:1 human training","Custom ToS, DPA, and NDA","SAML SSO, access logs","On-demand security Q&A"],"commitment":"annual","components":[{"kind":"fixed","amount":114,"period":"month","currency":"USD"}],"description":"Entry-level plan with curated features","contactSales":false,"includedLimits":{"data_points_per_month":"1000","survey_responses_per_month":"250"}},{"free":false,"name":"Pro","summary":"$349/mo, billed monthly or annually","features":["Custom response limit","Pro integrations","Custom branding with CSS","Custom user seats & teams","Advanced survey logic","10 dashboards","Target surveys by attributes & events"],"components":[{"kind":"fixed","amount":349,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"$569+/year (custom)","features":["Custom yearly response pool","Custom number of dashboards","40+ native integrations","Advanced enterprise features"],"components":[{"kind":"fixed","amount":569,"period":"year","currency":"USD"}],"contactSales":true}],"summary":"From $114/mo billed annually. 10-day free trial with 25 responses.","currency":"USD","freeTier":true,"sourceUrl":"https://survicate.com/pricing/","retrievedAt":"2026-09-28T13:44:40.349Z","freeTrialDays":10,"startingPrice":{"amount":114,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | high |
| pricing.starting_price | - | `{"amount":114,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.status_page | - | yes |
| security.certifications | - | `[{"name":"ISO/IEC 27001","status":"active"}]` |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | yes | - |
| security.trust_center | - | https://survicate.com/security/ |

## Capabilities (NPS Tools)

| Capability | AskNicely | Survicate |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated net promoter score calculation | - | - |
| Csat and ces customer effort score support | - | - |
| In app javascript survey triggering | - | ✓ |
| Email signature and direct send embeds | - | ✓ |
| SMS text message survey delivery | - | ✗ |
| Automated recurring cadence throttling | - | ✓ |
| Detractor alert routing workflows | - | - |
| Salesforce hubspot CRM sync | - | ✓ |
| Zendesk intercom helpdesk sync | - | ✓ |
| Slack ms teams alert sync | - | ✓ |
| SOC2 type ii | - | - |
| Pricing model | - | Flat subscription |

*Source: vioscaleAI. Generated 2026-10-16T19:17:03.990Z. "-" = undocumented, not absent.*