# Appcues vs WalkMe

| Attribute | Appcues | WalkMe |
|---|---|---|
| **vioscaleAI score** | 39.8 (70% (medium)) | 35 (33% (low)) |
| content.faq | `[{"answer":"A tool that enables companies to create and distribute targeted messages, surveys, guides, and promotional content directly within their products. It includes AI-powered authoring capabilities, user behavior segmentation, analytics, and recommendations to optimize onboarding and feature awareness. It is indexed under Digital Adoption Platforms.","source":"https://www.appcues.com","question":"What is Appcues?","confidence":0.6},{"answer":"Appcues offers a free tier, so you can start without paying. Paid plans are also available: Start and Spark. Pricing changes often, so verify at source before relying on it.","source":"https://www.appcues.com/pricing","question":"Is Appcues free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Appcues. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.appcues.com","question":"What platforms does Appcues support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Appcues, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.appcues.com/pricing","question":"Can Appcues be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Appcues. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Appcues not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.appcues.com/pricing","question":"What security certifications does Appcues have?","confidence":0.6},{"answer":"Appcues is available worldwide. Its primary markets are the United States and the EU.","source":"https://www.appcues.com/pricing","question":"Where is Appcues available?","confidence":0.75}]` | `[{"answer":"WalkMe helps organizations streamline digital adoption by providing interactive user guidance, process automation, and analytics to optimize employee engagement with applications and workflows across web, mobile, and desktop environments. It is indexed under Digital Adoption Platforms.","source":"https://www.walkme.com/fr/pricing/","question":"What is WalkMe?","confidence":0.6},{"answer":"WalkMe does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.walkme.com/fr/pricing/","question":"How much does WalkMe cost?","confidence":0.6},{"answer":"WalkMe supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.walkme.com/fr/pricing/","question":"What platforms does WalkMe support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for WalkMe, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.walkme.com/jp/pricing/","question":"Can WalkMe be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for WalkMe, including AWS, Microsoft Azure, Google Cloud, SAP GUI for Windows, SAP Business Client and SAP S/4HANA. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.walkme.com/fr/pricing/","question":"What does WalkMe integrate with?","confidence":0.6},{"answer":"WalkMe is available worldwide. Its primary markets are the United States and the EU. The vendor is headquartered in the United States.","source":"https://www.walkme.com/jp/pricing/","question":"Where is WalkMe available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Appcues enables businesses to build and deploy contextual in-app messages based on user behavior. It provides a no-code builder for creating modals and messages that guide users through onboarding, promote feature adoption, and improve retention. | A software tool that assists employees in learning and using business applications more effectively by providing interactive guidance, analytics tracking, and support resources integrated directly into the applications. |
| features.capabilities | `{"nps_and_in_app_survey_collection":true}` | `{"pricing_model":"quote","knowledge_base_help_widget_embed":true,"nps_and_in_app_survey_collection":true,"in_app_user_onboarding_checklists":true,"user_drop_off_and_completion_analytics":true,"interactive_dom_element_targeting_walkthroughs":true}` |
| integrations.count | 2 | 2 |
| integrations.list | `[{"name":"ActiveCampaign"},{"name":"Zapier"}]` | `[{"name":"AWS"},{"name":"Microsoft Azure"},{"name":"Google Cloud"},{"name":"SAP GUI for Windows","native":true},{"name":"SAP Business Client","native":true},{"name":"SAP S/4HANA","native":true}]` |
| market.availability | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Start","features":["100 published experiences","36 months of reporting history","Priority support and services support","All experience types, features, and integrations included"],"description":"Building around your first big win","contactSales":false,"includedLimits":{"published_experiences":"100","reporting_history_months":"36"}},{"free":false,"name":"Spark","description":"Built for small teams ready to ship first in-app experiences","contactSales":false}],"summary":"Subscription-based pricing scaled to monthly active users, number of installations, and published experiences. Free trial available without credit card.","currency":"USD","freeTier":true,"sourceUrl":"https://www.appcues.com/pricing","retrievedAt":"2026-08-19T22:47:14.961Z","billingPeriods":["month"]}` | `{"type":"quote","sourceUrl":"https://www.walkme.com/fr/pricing/","retrievedAt":"2026-09-04T22:15:52.446Z"}` |
| pricing.free_tier | yes | - |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | no | no |
| security.disclosure_policy | yes | - |
| security.fedramp | - | yes |
| security.gdpr | yes | - |
| security.soc2 | yes | - |

## Capabilities (Digital Adoption Platforms)

| Capability | Appcues | WalkMe |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Interactive dom element targeting walkthroughs | - | ✓ |
| No code visual builder chrome extension | - | - |
| In app user onboarding checklists | - | ✓ |
| Nps and in app survey collection | ✓ | ✓ |
| User drop off and completion analytics | - | ✓ |
| Knowledge base help widget embed | - | ✓ |
| Amplitude mixpanel analytics sync | - | - |
| Salesforce hubspot CRM sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | Quote |

*Source: vioscaleAI. Generated 2026-10-16T20:14:51.296Z. "-" = undocumented, not absent.*