# Amplitude vs Heap

**Leader by vioscaleAI score:** Heap

| Attribute | Amplitude | Heap |
|---|---|---|
| **vioscaleAI score** | 45.4 (71% (medium)) | 55.3 (70% (medium)) |
| content.faq | `[{"answer":"Amplitude is a product analytics platform that enables teams to understand user behavior through analytics, session replay, and experimentation. It integrates AI-powered features for automated analysis and includes capabilities for product, marketing, and business operations. It is indexed under Product Analytics Software.","source":"https://amplitude.com","question":"What is Amplitude?","confidence":0.6},{"answer":"Amplitude offers a free tier, so you can start without paying. Paid plans are also available: Free, Plus, Growth and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://amplitude.com","question":"Is Amplitude free?","confidence":0.6},{"answer":"Amplitude supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://amplitude.com","question":"What platforms does Amplitude support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amplitude, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://amplitude.com","question":"Can Amplitude be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for Amplitude, including Hightouch, Snowflake, Google BigQuery, Amazon Redshift, Databricks, Postgres, HubSpot and Claude, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://amplitude.com","question":"What does Amplitude integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Amplitude. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amplitude not holding them. Always confirm compliance directly before you rely on it.","source":"https://amplitude.com/blog/ai-impact-customer-privacy-legal-compliance","question":"What security certifications does Amplitude have?","confidence":0.7}]` | `[{"answer":"A behavioral analytics platform that automatically collects user interaction events and enables integration with data warehouses for segmentation and customer journey analysis. It is indexed under Product Analytics Software.","source":"https://heap.io","question":"What is Heap?","confidence":0.6},{"answer":"Heap offers a free tier, so you can start without paying. Paid plans are also available: Free, Growth, Pro and Premier. Pricing changes often, so verify at source before relying on it.","source":"https://www.heap.io/pricing","question":"Is Heap free?","confidence":0.6},{"answer":"Heap supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.heap.io/pricing","question":"What platforms does Heap support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Heap, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.heap.io/pricing","question":"Can Heap be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Heap, including Snowflake, Salesforce, Klaviyo, Optimizely, Google Optimize, HubSpot and Databricks. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://heap.io","question":"What does Heap integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Heap. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Heap not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.heap.io/trust-center","question":"What security certifications does Heap have?","confidence":0.7},{"answer":"Heap is available worldwide. Its primary markets are the United States and the United Kingdom. The vendor is headquartered in the United States.","source":"https://www.heap.io/pricing","question":"Where is Heap available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A product analytics platform that helps product teams investigate user behavior, track key metrics like retention and funnels, and make data-driven decisions. It emphasizes privacy-by-design with built-in compliance controls for GDPR, CCPA, and HIPAA, and includes an AI assistant that can pull context from your other tools. | A behavioral analytics platform that automatically collects user interaction events and enables integration with data warehouses for segmentation and customer journey analysis. |
| features.capabilities | `{"funnels":true,"hosting":"cloud","free_tier":true,"ab_testing":true,"api_access":true,"autocapture":true,"sdk_coverage":true,"feature_flags":true,"paths_journeys":true,"session_replay":true,"analytics_scope":"product_analytics","retention_cohort":true,"warehouse_native":true,"eu_data_residency":false}` | `{"funnels":true,"free_tier":true,"ab_testing":true,"autocapture":true,"sdk_coverage":true,"paths_journeys":true,"session_replay":true,"analytics_scope":"product_analytics","retention_cohort":true,"warehouse_native":true,"eu_data_residency":true}` |
| integrations.count | 7 | 7 |
| integrations.list | `[{"name":"Hightouch"},{"name":"Snowflake"},{"name":"Google BigQuery"},{"name":"Amazon Redshift"},{"name":"Databricks"},{"name":"Postgres"},{"name":"HubSpot"},{"name":"Claude"},{"name":"Cursor"},{"name":"Google Ads","category":"ad_network"},{"name":"Facebook Ads","category":"ad_network"},{"name":"Jira","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Confluence","native":true,"category":"documentation","direction":"inbound"},{"name":"Linear","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Notion","native":true,"category":"documentation","direction":"inbound"},{"name":"Slack","native":true,"category":"chat","direction":"bidirectional"},{"name":"GitHub","native":true,"category":"version_control","direction":"inbound"},{"name":"Atlassian","native":true,"category":"project_management","direction":"bidirectional"}]` | `[{"name":"Snowflake"},{"name":"Salesforce"},{"name":"Klaviyo"},{"name":"Optimizely"},{"name":"Google Optimize"},{"name":"HubSpot"},{"name":"Salesforce Marketing Cloud"},{"name":"Databricks","native":true}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free: 2M events/month forever","features":["AI Agents and MCP","Basic Product Analytics","Cohort syncs (one-time)","2000 AI feedback records/month","10K monthly session replays","Limited Experiments, Guides & Surveys","500 active AI Visibility prompts","Amplitude AI","Session Replay","Experimentation","Guides and Surveys","Activation"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Forever free tier with 2M events/month","contactSales":false,"includedLimits":{"events":"2M/month"}},{"free":false,"name":"Plus","summary":"Plus: 2M free + usage-based, up to 70M events/month","features":["First 2M events/month free","Custom events and formulas","Scale up to 70M events/month","20 Behavioral cohorts","Alerts","Heatmaps","1000 active AI Visibility prompts","2-year data retention"],"description":"Small teams finding product-market fit. 2M free events + usage-based pricing.","contactSales":false,"includedLimits":{"events":"Up to 70M/month"}},{"free":false,"name":"Growth","summary":"Growth: Custom event-based pricing","features":["Advanced Behavioral Exploration","Currency conversion","Monitoring and Alerts","20K monthly session replays","2500 active AI Visibility prompts","SSO & Project Permissions"],"description":"Businesses looking to scale with custom event-based pricing","contactSales":true},{"free":false,"name":"Enterprise","summary":"Enterprise: Contact sales","description":"For larger enterprises","contactSales":true}],"summary":"Free: 2M events/month forever. Plus: 2M free + usage-based. Growth/Enterprise: Contact sales for custom pricing.","currency":"USD","freeTier":true,"sourceUrl":"https://amplitude.com","retrievedAt":"2026-08-05T13:21:37.376Z","billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free, up to 10k sessions/month","features":["Core analytics charts","Unlimited enrichment sources","Guides integrations","6 months data history","SSO","Dashboards","Personal spaces","Shared spaces","Audit logs","GDPR compliant","CCPA compliant","SOC-2 certified","APIs","Autocapture","Visual event labeling","Custom event properties","Definition history","Live event data feed"],"description":"Limited tier with core analytics and no cost","contactSales":false,"includedLimits":{"monthly_sessions":"10k"}},{"free":false,"name":"Growth","summary":"Usage-based pricing, contact for estimate","features":["All Free features","Sense AI (AI Powered Assistant)","Unlimited users & reports","Chart customization","CSV exports","12 months data history","Email support"],"description":"Startup-focused plan with unlimited users and AI features","contactSales":false},{"free":false,"name":"Pro","summary":"Custom session pricing","features":["All Growth features","Account analytics","Engagement matrix","Report alerts","Session Replay (add-on)","Standard support","3 projects"],"description":"Advanced analytics with session replay and account features","contactSales":true},{"free":false,"name":"Premier","summary":"Custom session pricing","features":["All Pro features","Data warehouse integration","Behavioral targeting","Unlimited projects","Advanced user permissions","Dedicated customer success manager","Region specific storage"],"description":"Enterprise plan with data warehouse integration and advanced permissions","contactSales":true}],"addOns":[{"name":"Session Replay"},{"name":"Error Analysis"},{"name":"Additional Data History"}],"summary":"Free tier available. Paid plans use custom session-based pricing; contact sales for quotes.","currency":"USD","freeTier":true,"sourceUrl":"https://www.heap.io/pricing","retrievedAt":"2026-08-14T12:11:16.125Z","billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"EU-US Data Privacy Framework","status":"active","auditor":"U.S. Department of Commerce"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO/IEC 27001","status":"active"},{"name":"ISO/IEC 27017","status":"active"},{"name":"ISO/IEC 27018","status":"active"},{"name":"ISO/IEC 27701","status":"active"},{"name":"ISO 9001:2015","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://amplitude.com/amplitude-security-and-privacy | https://www.heap.io/trust-center |

## Capabilities (Product Analytics Software)

| Capability | Amplitude | Heap |
|---|:--:|:--:|
| **Core** |  |  |
| Analytics scope | Product analytics | Product analytics |
| **Capture** |  |  |
| Autocapture (no-code event capture) | ✓ | ✓ |
| **Analyses** |  |  |
| Funnels | ✓ | ✓ |
| Retention / cohort analysis | ✓ | ✓ |
| Paths / user journeys | ✓ | ✓ |
| Session replay | ✓ | ✓ |
| **Experimentation** |  |  |
| A/B testing & experimentation | ✓ | ✓ |
| Feature flags built-in | ✓ | - |
| **Data** |  |  |
| Warehouse-native / BYODB | ✓ | ✓ |
| **Deployment** |  |  |
| Self-hostable / OSS core | - | - |
| **Pricing** |  |  |
| Free tier | ✓ | ✓ |
| **Compliance** |  |  |
| EU data residency option | ✗ | ✓ |
| **SDKs** |  |  |
| Server-side + mobile SDK coverage | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:59:37.102Z. "-" = undocumented, not absent.*